Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(18,195 Reviews)
Open Ratings Snapshot
Rating breakdown 18,195 reviews
5 Stars
15,886
4 Stars
1,832
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
S26 Features are Phenomenal
on April 4, 2026
Posted by: LuvmyS26Ultra
[This review was collected as part of a promotion.] Although I'm not a gamer or tech geek, I love the AI features related to the AI voice assistant, the Samsung feature to find all of my connected devices, the built-in privacy screen feature is definitely a plus. I am thrilled with the features of the new Samsung Galaxy S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice product to have everyday new features
on April 4, 2026
Posted by: S26ultra
[This review was collected as part of a promotion.] Samsung always improves their technology to share with users.
Great phone to have and to use everyday.
Glad to have Samsung for many years.
Service and products amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy S26 Ultra. I love the design. I l
on April 4, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] I loved Galaxy AI. It helps me with everything. I love this phone. I love the upgrades. I love the new design. I upgraded from my S24 Ultra, but this one is much better. I love the screen. I have no problem with the screen. I love the privacy display. Samsung did a really good job this time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Time to upgrade
on April 4, 2026
Posted by: ShannaLikeHannah
[This review was collected as part of a promotion.] I've been struggling with my Galaxy S21 Ultra. Just upgraded to the S26 ultra.
I'm interested to see how the Galaxy Ai helps my day-to-day life
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the best to date
on April 4, 2026
Posted by: Eshkullreviews
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a few weeks now, and honestly it’s one of those phones that just works without giving me headaches. First off, the screen is absolutely stunning — super bright, crazy sharp, and perfect whether I’m out in the sun or watching videos in bed. Scrolling feels silky smooth and everything looks vibrant without feeling oversaturated.
Performance is excellent too. I’ve thrown all kinds of apps and games at it and haven’t seen a single hiccup. Multitasking feels effortless, and the battery life has been better than I expected — easily gets me through a full day of heavy use (and then some if I’m taking it easy).
The camera is a legit highlight. Daytime shots are crisp and detailed, low-light photos are surprisingly good, and the zoom on this thing is wild — you can practically read street signs from a block away. I’ve taken some pics that look like I used a legit camera, not a phone.
If there’s a downside, it’s probably that it’s a bit pricey and huge, so not the best fit if you want something compact. But if you’re into big screens and flagship performance, it’s hard to beat.
Overall: solid, powerful, gorgeous — a flagship that delivers on what it promises.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the samsung galaxy S26 Ultra
on April 4, 2026
Posted by: Shawty750
[This review was collected as part of a promotion.] The Galaxy AI feature helps me navigate through my phone making it easier. I use AI to my pictures that i take and as well as for my research. The samsung galaxy s26 ultra is perfect for my daily routine. The battery lasts long, i have plenty of storage, it has the privacy screen for when im around others on the go. So far everything works well and its easy to use and understand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the new features, battery, screen and charging.
on April 4, 2026
Posted by: Jojoloves26ultra
[This review was collected as part of a promotion.] I recommend this product, the new features, thinner and lighter very well built.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't buy!
on April 4, 2026
Posted by: Jc112
My phone will not charge above 70% and android auto will not work, have contacted support to help they don't have a solution. This phone is very expensive don't waste your money!
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, April 6, 2026
Hi there Jc112, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when you have a new device that is not operating as intended or expected. We have provided a link to a troubleshooting guide to help you with the charging of your device. For the experience you mention with Android Auto beginning with One UI 7.0 a setting with the USB connection has been in place that may be restricting or blocking the connection with your car. We recommend adjust the settings for this in your settings app with the following path Settings > Security and privacy > More security settings > Block USB connections while locked (Default: On). We have also provided a link to the Samsung Support Team and your warranty information to assist you further if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
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