Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Average customer rating
4.8 out of 5
4.8
(18,199 Reviews)
Open Ratings Snapshot
Rating breakdown 18,199 reviews
5 Stars
15,890
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
105
63%of customers recommend this product. 
(
106 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB (Unlocked) - Sky Blue
Customer Rating
5 out of 5
5
I love the new privacy protector!!
on April 9, 2026
Posted by: Stretch
[This review was collected as part of a promotion.] AI has also been helpful with questions and pictures, always asking questions and getting the help I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Disappointed
on April 9, 2026
Posted by: Fluentfingers15
[This review was collected as part of a promotion.] I traded in my Z Fold 6 for the S26 Ultra's features. I should have done my research first. The S26 Ultra no longer supports the S-pen being an out of phone remote (to take pictures or flip pages in a book). The was one of the biggest reasons I traded. The other reason I traded for is the Macro picture setting. I do enjoy that feature. I do wish that the Edge Panels used to have more than just one panel. That was very nice feature I used often. I have not tried the Galaxy AI feature yet.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 9, 2026
Hi there Fluentfingers15, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided a link to an article to help you with the redesigned S Pen features available on your device. We have also shared a link to an article to help you with the camera features for your macro photography. We have also shared a link to the complete manual to help you with hand gestures and voice commands you can use for remote control on your device, and additional features to help you customize your device to your preferences. Lastly, we have shared a link to the Samsung Support Team to assist you further any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Further refinement of a great phone.
on April 9, 2026
Posted by: RAIDER5150
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a really solid phone overall. It’s fast, the screen looks great, and everything just feels smooth when you’re using it. The display is big and bright, which makes watching videos or scrolling through apps really enjoyable. The battery life is also pretty good—I can get through a full day without worrying too much about charging.
The camera is another strong point. It takes clear, detailed photos in most situations, and it’s easy to use without messing with a bunch of settings.
One thing that stands out is Galaxy AI. It has some helpful features like editing photos, translating text, and even helping with writing. It’s not something you think about all the time, but it does come in handy more than expected.
Overall, the S26 Ultra feels like a reliable, high-end phone that does pretty much everything well without being complicated.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on April 9, 2026
Posted by: Sammyfan
[This review was collected as part of a promotion.] I swear this is the best galaxy phone I've ever used the battery last me all day and I use it pretty heavily and the A.i Is out of this world type makes everything in life much easier
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone but...
on April 9, 2026
Posted by: SamsungGirlie
[This review was collected as part of a promotion.] I love the upgrades to this phone so far, especially with the seamless use of AI. My only issue is that the s-pen doesn't take pictures anymore. That sucks. Other than that im still enjoying my new phone!@
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm very happy with my new Samsung phone!
on April 9, 2026
Posted by: MsSis49
[This review was collected as part of a promotion.] I have the Gallaxy S26 Ultra. It's very responsive and pictures are amazing. I play several games like Royal Kingdom, paint -by- numbers and puzzles. I alsi call & text a lot. It is definitely meeting my expectations.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love everything except 1 thing
on April 9, 2026
Posted by: Samsungguy
[This review was collected as part of a promotion.] Love this phone! Only thing I miss, is the square corners that made it easier to keep planted in the palm. The new rounded corners makes it easier to slip when using.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra samaung
on April 9, 2026
Posted by: Jesus23
[This review was collected as part of a promotion.] Was fantastic i love it
The best camera and colors
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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