Customer Reviews for Caf - Specialty Smart 10-Cup and Single Serve Coffee Maker with Insulated Thermal Carafe - Buttercream
Customer Rating
4
Beautiful with One Design Flaw
on October 9, 2026
Posted by: Klein
from Wichita Kansas
[This review was collected as part of a promotion.] We have the white Cafe appliances and splurged on a new coffee maker. The design and functionality is elegant, but why would you put a black cord on an all white coffee machine? It’s the only small appliance that sits on our white quartz countertop and the cord sticks out like a sore thumb! Coffee maker brews coffee quickly and tastes delicious. We also like the temperature control so we can enjoy a perfect warm cup of coffee without waiting for it to cool down. I would have given it a five star rating had it been better thought out with a white cord design. If you’re not going to change the color then please picture it accurately with the cord, as I don’t see it currently pictured in any of your advertisements.
[This review was collected as part of a promotion.] I really wanted to love this coffee machine. I liked the stainless steel carafe and the overall look of this machine. I also liked the ability to adjust the coffee temperature. Unfortunately, the design has some serious flaws that ultimately ruined it for me. After brewing, a pot of coffee, I noticed that a small amount of water remains in the water holding tank’s reservoir. Because of this standing water, it has caused mold and bacteria to form inside the machine. The stainless steel carafe also needs to be thoroughly washed and dried after every use. Even more concerning, the area where the coffee grounds are placed stays damp for days after brewing even when the machine hasn’t been used. A coffee maker should be designed so the parts that regularly come into contact with water can drain and clean easily. Unfortunately, this isn’t the case with this machine and it has some features I generally liked, but the constant trapped moisture and difficulty keeping everything completely dry made it very hard for me to recommend.
Response from cafeappliances.comBy Adrian@Cafe, September 11, 2026
We are happy to provide guidance with the cleaning and care of this coffee maker. It is normal operation for the reservoir to remain wet after coffee has been brewed. The condensation from the brewing causes the reservoir to remain wet. It is strongly encouraged to frequently clean this appliance for the best brewing results. We have provided some cleaning instructions for this appliance on page 14 and 15 of the Owner's Manual here: 49-9000078-2_LoRes.pdf. After cleaning, it is recommended to thoroughly dry the carafe before replacing.
[This review was collected as part of a promotion.] I used the Brew Over Ice feature to brew one cup. I’ve attached a 30 second video so you can see the steps and the noise level of the machine while it’s brewing. To brew over ice: 1) Press the strength button, then turn the wheel to ICE. 2) click the wheel, then turn to select the number of cups. 3) Add ice. Click the wheel again to brew. It took roughly 1 minute to brew one cup of coffee.
The build quality of the machine feels good, and the carafe is double walled so it is cool to the touch even when it’s filled with piping hot coffee. The machine is quiet while it’s brewing and it quietly chimes three times when it’s done.
A couple of things I wish were different: 1) the water reservoir is not removable, making it hard to clean because you need to pick up the whole machine. 2) I was hoping for a smaller machine because it only does drip coffee. It’s not heavy, but it’s bulky enough to take up a decent amount of space on the counter, and makes for more frustrating experience when cleaning the water reservoir.
I cannot speak on longevity of the machine or its quality of materials in the long term, but for now, it works quickly and is quiet!
A sleek, quiet, and durable coffee maker that delivers consistently great coffee with easy to use setting and maintenance !
on August 28, 2026
Posted by: BayramT
[This review was collected as part of a promotion.] I’ve been really impressed with Café Specialty Drip Coffee Maker. The settings are simple and easy to customize, and the design looks sleek and modern. It brews consistently and makes great tasting coffee. Maintenance is straightforward, with parts that are easy to clean. They build feels durable and well made, and I especially appreciate how quiet it is while brewing. Overall, it’s reliable coffee maker that combines great performance, convenience and attractive design!
[This review was collected as part of a promotion.] It makes coffee fast and is aesthetically pleasing to look at on the counter. I love that the pot is stainless so you won’t burn yourself if you touch the outside! It also brews the coffee fast and can chose the option of ice and has WiFi functions to turn it on when you are nice and cozy in your bed!
[This review was collected as part of a promotion.] This coffee maker hits the sweet spot between high end performance and everyday convenience. Thanks to its solid build, precise temperature control and easy to use the app, it's a dream for coffee lovers who want a top-tier brew without the morning hassle.
[This review was collected as part of a promotion.] Easy to set up and disassemble. It’s lightweight and it makes brewing more efficient with the app. My boyfriend loves his coffee so being able to brew a small OR large amount is great!