Customer reviews from Samsung US
Samsung - 27" M5 (M50F) FHD Smart Monitor with Built-in Speakers - Black
Average customer rating
4.5
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
20
4 Stars
4
3 Stars
0
2 Stars
2
1 Star
1
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - 27" M5 (M50F) FHD Smart Monitor with Built-in Speakers - Black
Customer Rating
5
Great lighting
on October 29, 2026
Posted by: Jonny
[This review was collected as part of a promotion.] good lighting great speed like new features good processing system futuristic feel contrast The cl The clar The Clarity is good Re Refresh ing the responsiveness
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great clarity
on October 24, 2026
Posted by: Jcusackjr
from Gobles, Michigan
Expertise:Expert
[This review was collected as part of a promotion.] The picture clarity is outstanding and it is very responsive for my work needs, including video calls.
I acted on a great deal so it was an easy decision for me to purchase this monitor.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Straight Trash
on October 20, 2026
Posted by: Anonymous
from Lancaster PA
Expertise:Intermediate
[This review was collected as part of a promotion.] It's not bad. It's an okay monitor, and a poorly functioning TV. I don't even know what to say say your this. I can't believe Samsung would produce such a terrible product. Just to give you a reference point. When you press the settings button you can count to 20 in some instances before the menu appears on the screen. Then you have to wait for the menu to populate and become interactive. There's a reason the nice versions of this monitor are over a grand.. You can not legitimately call this an entry point monitor. It shouldn't even carry the same label.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy Samsung Brand Ambassador, October 26, 2026
bleneflanderson:
We appreciate your feedback regarding your M50F Monitor’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your Monitor up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your Monitor – With the Monitor powered on, press and hold the Power button on your remote for 5+ seconds until the Monitor restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG between 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Monitors
We appreciate your feedback regarding your M50F Monitor’s performance. If you're experiencing freezing or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your Monitor up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your Monitor – With the Monitor powered on, press and hold the Power button on your remote for 5+ seconds until the Monitor restarts. This helps refresh the system.
If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG between 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Monitors
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Smart Monitor
on October 14, 2026
Posted by: Wilkey76
from Hampden, MA
Expertise:Intermediate
[This review was collected as part of a promotion.] This monitor was purchased for my son for gaming and as a TV and he absolutely loves it! The speed and responsiveness, clarity and contrast of the picture are excellent!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good monitor, camera is a bother
on October 13, 2026
Posted by: Mac user VA
[This review was collected as part of a promotion.] The monitor overall works well and has excellent resolution. I cannot figure out to make the included camera work for video calls. The monitor does not recognize it as a device for some reason.
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use & seamless integration w/otherSamsung
on October 9, 2026
Posted by: ArmyVetKev
from Springfield MA
Expertise:Intermediate
[This review was collected as part of a promotion.] Worked great. TV and a monitor in one. Also a extension of galaxy phone via DEX or using smart share. Also connected to soundbar to play audio as well.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Clear and easy to use
on October 9, 2026
Posted by: LeorS
[This review was collected as part of a promotion.] The picture looks clear and bright for everyday use at my desk, and the setup was simple. Colors seem accurate for work and watching videos, and the screen is big enough to keep several windows open at once. Menus are easy to reach and the stand holds the monitor steady.
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful feature in every way
on October 8, 2026
Posted by: Front
from Niles
[This review was collected as part of a promotion.] Works great. Good quality in every way. It's always fast and available whenever I need to use. I give it 5 stars
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US