Customer reviews from sharkninja.com
Shark - CryoGlow Plus Anti-Aging LED Face Mask - Pastel Berry
Average customer rating
4.6
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
197
4 Stars
25
3 Stars
14
2 Stars
9
1 Star
6
84%of customers recommend this product.
(
51 out of
61)
Customer Reviews for Shark - CryoGlow Plus Anti-Aging LED Face Mask - Pastel Berry
Customer Rating
5
Portable and easy to do other tasks
on September 28, 2026
Posted by: MayaJ
[This review was collected as part of a promotion.] I actually really liked this product. It was easy to use and get tasks done bc the remote clips to clothes. It has a variety of settings that make it multi use. I’ve used it when I’m tired for my eyes and for a few weeks for acne flares. I would recommend for anyone interested in red light therapy.
Written by a customer while visiting sharkninja.com
Posted by: Kriz10
from Mukwonago, WI
Gender:Female
Verified Purchase:Yes
I have only been using the mask for 2 weeks and can already see a reduction in the redness and number of new pimples.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Must buy
on September 22, 2026
Posted by: KatB
I love this mask BUT i wish it was a little lighter. My fav feature is the eye cooling part. Sometimes thats all i use it for bc its so relaxing. It holds a charge for a long time so i love that especially when I travel
Written by a customer while visiting influenster.com
Customer Rating
5
Worth every penny
on September 22, 2026
Posted by: ChelseaC
Red light therapy has changed my skin for the better. I love how easy this mask is to use as well. I have used mine 4-5 times a week for the last year and have noticed a huge improvement in my face texture. Would recommend to anyone looking to get in to red light therapy.
Written by a customer while visiting influenster.com
Customer Rating
5
Great product
on September 14, 2026
Posted by: LeslyG
It’s helps mainly for my acne/breakouts, fine lines, firmness, brightness, and under-eye puffiness. A little too bulky to store but it’s not that bad. Cleaning is super easy and comfort is 7/10
Written by a customer while visiting influenster.com
Customer Rating
5
Great tool for fighting aging
on September 12, 2026
Posted by: LouisaC
This mask is making a difference to the appearance of fine lines and wrinkles on my face. I have been using the better aging setting. I like how it tells you how many sessions have been completed, it helps to keep up with using it daily. The blemish control setting is not good for my skin and brings me out in rashes sometimes. The eye cooling feature that’s built in is great for helping with puffy eyes however I can only tolerate it on the first setting. Anything higher and I get freeze burns under my eyes. Overall it’s a great tool in fighting aging and feels like a treat for the 6 minutes I wear it daily.
Written by a customer while visiting influenster.com
Customer Rating
1
Controller is useless
on August 23, 2026
Posted by: KB25
from Miami FL
Gender:Male
Have had for 3 months and the remote is basically useless. When u spin the dial to control which one it just doesn't work and being able to press start barely works. Need to make a better contoller.
Response from sharkninja.comBy Shark Beauty, September 7, 2026
Hi there,
Thank you for taking the time to share your feedback. We're sorry to hear you've been having difficulties with the controller after only three months of use.
We understand how frustrating it can be when the dial isn't responding as expected and the start button is inconsistent, especially when it impacts the overall experience of using the product.
We'd like the opportunity to look into this further and help. Please get in touch with our Customer Service team using the link below, and we'll be happy to assist:
🔗https://support.sharkninja.com/contact-us
Thank you again for bringing this to our attention.
Kind regards,
Shark Beauty
Thank you for taking the time to share your feedback. We're sorry to hear you've been having difficulties with the controller after only three months of use.
We understand how frustrating it can be when the dial isn't responding as expected and the start button is inconsistent, especially when it impacts the overall experience of using the product.
We'd like the opportunity to look into this further and help. Please get in touch with our Customer Service team using the link below, and we'll be happy to assist:
🔗https://support.sharkninja.com/contact-us
Thank you again for bringing this to our attention.
Kind regards,
Shark Beauty
Written by a customer while visiting sharkninja.com
Customer Rating
5
Perfect self care mask
on August 5, 2026
Posted by: DianaL
I love my shark cryoglow mask ! I have been using it for over a year and it never gets old ! I love the eyes cooling and all the different settings it has with a timer ! It even keeps track of how many times you have uses it !
Written by a customer while visiting influenster.com