Customer reviews from sharkninja.com
Shark - CryoGlow Plus Anti-Aging LED Face Mask - Pastel Berry
Average customer rating
4.6
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
197
4 Stars
25
3 Stars
14
2 Stars
9
1 Star
6
84%of customers recommend this product.
(
51 out of
61)
Customer Reviews for Shark - CryoGlow Plus Anti-Aging LED Face Mask - Pastel Berry
Customer Rating
5
Really awesome
on February 22, 2025
Posted by: pumpkin90_1353
[This review was collected as part of a promotion.] I had fun trying this out even my husband was having fun using it and found it relaxing. Honestly it is very relaxing. We loved how it has under eye cooling. Just so relaxing for some self care.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it
on February 22, 2025
Posted by: colinv1_2461
[This review was collected as part of a promotion.] The mask came in very secure packaging and the set up was extremely easy! charging it was super easy as well. the mask itself works great and I really enjoy the under eye cool setting!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Love it!!
on February 20, 2025
Posted by: raychelv_4539
[This review was collected as part of a promotion.] I am so excited to have received this Shark CryoGlow Mask! I have used it ~10 times now. I may be crazy but I think I’ve seen results especially on my forehead. I don’t typically deal with puffiness as an issue, but Ive been using the cooling on level 1. It’s so cold! My husband also tried it out and wanted me to report that it is comfortable even on big heads! I love the remote. It is very sleek and user friendly and the fact it clips onto your clothes is incredible. I used it 8 times before I needed to charge it (although I did not do an initial charge out of the box) In the pictures I’ve attached the black sweatshirt photo was taken 8 days before the ones in the blue tshirt. The two in the blue tshirt are the immediately before (airpod) and immediately after. And like I said I’m not usually puffy under my eyes, but I think it somehow made my eyes look less sunken/more plump. 10/10 would recommend.
Written by a customer while visiting sharkninja.com
Customer Rating
5
I highly recommend this!
on February 18, 2025
Posted by: beautybylaurahopta_4882
[This review was collected as part of a promotion.] I was asked to review this treatment mask on my first impression, so I will. The fit of the mask is very comfortable and easy to adjust to your head and face. You can breathe easily in the mask. I find sitting up is less claustrophobic than laying down.
The remote is very easy to use and navigate with everything you need on the display screen. I tried the anti aging and anti acne routine’s first. Both were fairly fast and i never felt like my eyes were uncomfortable from the light. You just need them to adjust slightly to it when you start the routine. But there are things to block your eyes so you don’t have to keep them closed. The cooling plates may be my most favorite part of this treatment mask. It really is so refreshing and you can see tightening of your under eye skin after the first treatment. If you feel like just doing a 5,10, or 15 min cooling under eye treatment only, without any lights, you can. Perfect for before leaving home if you want to look like you got more sleep than you did. First impressions are that it was easy and quick and comfortable. Definitely can find about 8 mins every day to do a treatment. And there is a routine to keep your results fresh after using the other routines for 8 weeks. So you can basically keep the results you received in place. I am so grateful to have this to use and i would highly recommend it to those who want to see real results. Not just a gimmick. This therapy is scientifically proven to work. The battery charged quickly and you get about 3 uses out of one charge. I added a picture of myself and my husband using it lol. He loves it too.
The remote is very easy to use and navigate with everything you need on the display screen. I tried the anti aging and anti acne routine’s first. Both were fairly fast and i never felt like my eyes were uncomfortable from the light. You just need them to adjust slightly to it when you start the routine. But there are things to block your eyes so you don’t have to keep them closed. The cooling plates may be my most favorite part of this treatment mask. It really is so refreshing and you can see tightening of your under eye skin after the first treatment. If you feel like just doing a 5,10, or 15 min cooling under eye treatment only, without any lights, you can. Perfect for before leaving home if you want to look like you got more sleep than you did. First impressions are that it was easy and quick and comfortable. Definitely can find about 8 mins every day to do a treatment. And there is a routine to keep your results fresh after using the other routines for 8 weeks. So you can basically keep the results you received in place. I am so grateful to have this to use and i would highly recommend it to those who want to see real results. Not just a gimmick. This therapy is scientifically proven to work. The battery charged quickly and you get about 3 uses out of one charge. I added a picture of myself and my husband using it lol. He loves it too.
Written by a customer while visiting sharkninja.com
Customer Rating
4
Is bigger better?
on February 17, 2025
Posted by: amyc2_5631
[This review was collected as part of a promotion.] First, before I get into the user experience I want to say how quality and high end this feels. From the packaging and unboxing to the feel of it. The mask feels substantial and well made and I like the case. That said it is heavy and can be a little uncomfortable, I know that’s because of the fans. Now what sets this apart is the cooler eye patches which I didn’t think I would like but they feel amazing! Especially when you are sleepy or puffy. Only thing though is because of those patches there are no lights on my upper cheeks which is feel is an important spot. I also wish it when around the chin so at least the underneath of my chin or even my neck got a little coverage. Other than the weight o find it relaxing and easy to use, and love that I can put the controller in my pocket and walk around if I need to. I have to charge it every few days, especially with the acne setting (I normally use the anti aging one) and it does take over an hour to get back to a full charge but overall that doesn’t bother me. If you like the combo of lights and cooling this could be a great buy.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Very effective
on February 16, 2025
Posted by: awint1_4983
[This review was collected as part of a promotion.] This mask was very easy to add to my night routine. The skin renewal setting is 6 mins and the skin improvement setting (which is for acne and spots) is 8 mins. I’ve seen good improvement with my skin since I’ve been using it specially the skin improvement setting. The straps are easy to adjust before every use, and the cooling under eye is very relaxing specially after a long day. I highly recommend it and will continue using it in my routine.
Written by a customer while visiting sharkninja.com
Customer Rating
5
wife's favorite gift
on February 10, 2025
Posted by: wyattj
from dallas, texas
Gender:Male
bought this for my wife for Christmas and she has loved the results. she has seen in the past weeks a change in the areas under her eyes and wrinkles on and around her face that seem to be getting better and smaller or i guess you would say less noticeable. without telling anyone she has received random compliments on how good and well her face has been looking. the only thing that she has been doing differently is the mask from shark. so a couple of weeks into this process she has really enjoyed using the mask and is excited about the results
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
2
Returned right away
on February 7, 2025
Posted by: mcb236
from Southwest Florida
Gender:Female
Not for me. The eye cooling pads sat on the top of my cheekbones and caused bruising under both eyes the one time I used the mask. No matter how I adjusted the straps it sat very heavy on my face and I could never get the pressure off the bones under my eyes. Too bad because it has a lot of nice features. If you have a thin face without a lot of fat/padding you may have issues.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, February 21, 2025
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear you didn't love your Shark CryoGlow and found it didn't fit your face in the right way. Some customers have found being in a seated or reclining position has helped with comfort of the mask for their individual situations.
Please know that we'll take this on board and work towards continuously improving our products. We hope you'll give it another chance in the future.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're sorry to hear you didn't love your Shark CryoGlow and found it didn't fit your face in the right way. Some customers have found being in a seated or reclining position has helped with comfort of the mask for their individual situations.
Please know that we'll take this on board and work towards continuously improving our products. We hope you'll give it another chance in the future.
Kind regards,
Shark Clean
Written by a customer while visiting sharkninja.com