Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
4.5
(1,402 Reviews)
Rating breakdown 1,402 reviews
5 Stars
1,017
4 Stars
212
3 Stars
65
2 Stars
38
1 Star
70
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
5
Great Product
on February 18, 2023
Posted by: Paclayaz
[This review was collected as part of a promotion.] So far so good. Plugged it and cooled right down. Great product for the price.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Would give a Zero!
on February 17, 2023
Posted by: NeboNC
Do NOT BUY! Purchased Frigidaire Professional Refrigerator that wa delivered on 11/22/2023. Froze vegetables and dairy spoiled before expirationrom. Temps ranged from 50 degrees to 26 degrees. Multiple service calls scheduled for 9 hr windows. Could not fix. REFUSE TO REFUND and product is still less than 90 days old. Calls to Frigidaire often will tell you to call back another time due to high volume of calls. If you do get to stay on line expect at least 30 minutes on hold. Worst company I have dealt with in my 55 years!
Response from frigidaire.comBy Angel, Online Outreach Specialist, February 20, 2023
Hello, Lisa.
This is never the kind of experience we want our customers to have. We're sorry we let you down and are here to see if we can turn your experience around. I can see that you are working with our Customer Care Team toward the resolution.
If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you!
Warmest Regards,
Angel
This is never the kind of experience we want our customers to have. We're sorry we let you down and are here to see if we can turn your experience around. I can see that you are working with our Customer Care Team toward the resolution.
If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you!
Warmest Regards,
Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on February 17, 2023
Posted by: Ballyrufus
[This review was collected as part of a promotion.] I am super happy with this purchase. The fridge is great and huge inside. The food inside way more accessible and visible than other fridges. Be extra careful of it's dimensions. Our install was difficult because I assumed "standard counter/ cabinet depth" meant the same thing to everyone.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 15, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Very impressive look. I'm very happy with my set.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dream APPLIANCE
on February 14, 2023
Posted by: Kitchen Palooza
In love…. Frigidaire Refrigerator/Freezer Professional series has been my dream appliance for the last 10 years and my dream has finally come true. Paired with the Range and Microwave.. I’ve almost died and going to heaven.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on February 14, 2023
Posted by: TrickeyRickey
[This review was collected as part of a promotion.] Very happy with both refrigerator and freezer
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good idea, poor quality
on February 12, 2023
Posted by: Erikda
[This review was collected as part of a promotion.] If the fridge and freezer worked well I would say they’re awesome. The freezer has the wrong control board in it so the ice maker goes by work, and the fridge keeps showing a power alarm. I love the size, look and layout, but I’m not happy with the quality. AJ Madison has been responsive and they say Frigidaire will make it right but we’ll see.
Response from frigidaire.comBy Christian , Online Outreach Specialist, February 13, 2023
Good day, Erik!
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge
on February 11, 2023
Posted by: Deen123
[This review was collected as part of a promotion.] Easy to change settings. Good set up. Holds a lot of items.
Written by a customer while visiting frigidaire.com