Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
5
So far so good!
on June 24, 2023
Posted by: Lightweightcat
[This review was collected as part of a promotion.] Just replaced our older model with the newer model. Love the interior water dispenser! Shelving and lighting is also better than the previous model. Very pleased with our purchase!
[This review was collected as part of a promotion.] Either I got a dud or Standard TV installed it incorrectly but it’s leaking. Took two tries to fix. I do like the water feature. Now dealing with Standard TV for water damage to my floors and base board.
Response from frigidaire.comBy Angel, Online Outreach Specialist, June 26, 2023
Hi, Dizzle503!
We're sorry to hear about your frustrations and appreciate you taking the time to voice your concerns. We would love the opportunity to see how we can help to resolve this matter. For water leaking issues, this could be caused by a loose connection from the house water supply line to the ice maker water valve. Have the consumer check the valve connection and tighten if necessary. Should you ever need any assistance or have any additional concerns, feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you! -Angel
[This review was collected as part of a promotion.] We had a standing deep freeze, and after our last fridge went out, we decided to go for just a fridge. After months of searching we just happen to stumble across this and decided on it. After a few weeks of use, I love it. Has so much room, I can't even get it full because I'm so used to a small fridge. Definitely will come in handy as our family grows
Beautiful looking fridge but gave could be better designed. The Crisp Seal drawer wouldn't close properly. Took 8 months to get a new drawer and new sliders and it still doesn't close properly (needs to be slammed shut and sometimes still pops open). The water dispenser was leaking from the water filter - we found out that one line was totally snapped and the other wasn't even attached. Also annoyed that we have to buy a filter to bypass the filtration system, since we have our own filtration system. Would have been nice to have a separate small drawer for deli meats/cheese and other smaller items.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, June 13, 2023
Hello! We're happy to hear that you like the exterior design of your Single door refrigerator and I understand you are encountering some resistance with your crisper drawers. You may find that rubbing the crisper drawer edges with wax paper will allow them to glide easier and alleviate the friction you are experiencing. And it really requires a bypass if you have your own water filtration system. Rest assured that our team will evaluate your review to help in implementing future design improvements to our product lines. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] After a few weeks installed I am really liking the fridge. This a second fridge for me to store bulk produce. So far it is keeping fruits and veggies very well. Celery is looking good after a week and a half. Love the storage size and the quality of the fridge seems very good.
[This review was collected as part of a promotion.] We bought two of these to look like a freezer/fridge combo but both are fridges. They are the perfect amount of space. Make sure you buy the kit to reverse the other handle. We love them!
So disappointing. They are cute and fictional. We purchased both fridge and freezer March 2022. The freezer beeped and sawed high temp and stop cooling. It totally defrost everything. Only good thing is we were home and able to remove the food so it would not go bad but had to get it repaired as it was out of warranty. Now 2 weeks later the fridge is doing the same thing.
Response from frigidaire.comBy John, Online Outreach Specialist, June 12, 2023
Hi there, our valued customer. We are disheartened to hear this has been your experience with your refrigerator in such a short time. Please know that this is not the effortless experience we strive for. Regarding your concern, please make sure that the refrigerator is set to the correct and recommended setting and that the door is closing properly. If these troubleshooting guides won't help, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monda–Friday, 8:30 am-8 pm EST, and we will dive right in. We look forward to hearing from you! Best regards, John.