Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
3
New Refrigerator
on July 20, 2023
Posted by: Loud and vibration
Our builder installed a new Frigidaire freezer/refrigerator combo and periodically the compressor has a significant vibration and makes a loud noise
Response from frigidaire.comBy John, Online Outreach Specialist, July 24, 2023
Good day! Thank you for reaching out to us. Modern, high-efficiency compressors operate much faster than older models. The compressor may have a high-pitched hum or pulsating sound. It is normal for this model to make such noise, but if you think that the noise is no longer normal, our team would like to step in to see how we can help. At your convenience, please connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. We look forward to hearing from you! Best regards, John.
[This review was collected as part of a promotion.] This is our second refrigerator off this model. We liked the first one and wanted to replace it with the same one. Love the new features!
[This review was collected as part of a promotion.] We purchased the fridge and freezer side by side for our retirement home. Been looking at different options and the the roof opened up and these models shown through!
The control board on our fridge died after 1 year. They wanted me to wait a month to have it repaired so I paid out of pocket to have it repaired the same week. They've refused to reimburse me for this piece of junk so I will never purchase another product from this company.
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 14, 2023
Hello, AmyinTX!
We are sorry to hear that you have experienced any issues with your refrigerator and thank you for bringing it to our attention. While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your refrigerator is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you!-Angel
[This review was collected as part of a promotion.] We purchased the refrigerator and freezer last year for our remodel. When we went to install in May 2023 the refrigerator would not work as it had no coolant. We contacted Electrolux after we found out what the issue was and they tried to get the part, but eventually ended up sending us a new refrigerator. We love all of the space and the look of the refrigerator and freezer.