Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
5
on September 28, 2023
Posted by: irma and ziggy
[This review was collected as part of a promotion.] Love this Fridge and Freezer. We have both at work and when I saw them, I immediately knew that is what i wanted for my kitchen! I love the low-profile water and ice dispensers to keep the aesthetics of the appliances uniform with the rest of the room.
[This review was collected as part of a promotion.] Big improvement over the 15 year old refrigerator it replaced. Very bright on the inside, making it easy to find items. Not as deep as our old fridge, but storage goes from top to bottom. As the storage goes all the way to the ground, be prepared to bend down to reach the lowest shelves and drawers (and be careful where you place your feet while opening the door!) The compressor is noisier than I expected when it's running - it sounds like it is causing something inside the fridge to rattle.
yes the control board for the compressor went out and the fridge and is only 13 months old very disappointing for my new home with such a nice looking fridge Had an Lg in my last home lasted 14 years with out any problems
Response from frigidaire.comBy Owen, Online Outreach Specialist, September 26, 2023
Hello tripled66,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us to discuss this further. You may also contact us via Live Chat or phone at (800) 374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
[This review was collected as part of a promotion.] We replaced the older version of the Frigidaire column refrigerator and so far we are very happy with our purchase the refrigerator is bigger than the old one (17 years). The new feature of having water on the inside of the refrigerator is a nice feature as it keeps the outside of the refrigerator nice and clean
[This review was collected as part of a promotion.] I had a prior model of this refrigerator that had been a been repaired multiple times over the past two years that the manufacturer declared it a "lemon" and replaced it with this new model. Been installed now for about 30 days, but so far so good and the interior layout and design is superior to the model it replaced.
[This review was collected as part of a promotion.] Great fridge and live the built in water dispenser. Unfortunately, it came with 2 defective pats from the manufacturer and it took 2 weeks to get the parts and have it repaired.
Response from frigidaire.comBy Rox, Online Outreach Specialist, September 21, 2023
We want to personally thank you for sharing your important quality concerns and experiences with us. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on manufacturing quality products, there are occasions when things may not go as they should. However, we want you to know that, as our customer, your situation matters to us. We strive to produce quality products, and your feedback does not go unnoticed. If you have any additional suggestions, comments, or concerns, please let us know. You can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox