Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
3.9
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
147
4 Stars
59
3 Stars
19
2 Stars
9
1 Star
47
75%of customers recommend this product.
(
194 out of
258)
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
1
It doesn't matter how good it looks if it stops serving its purpose.
on February 16, 2026
Posted by: DevinFiesta
Nobody would consider a fridge to be failing after a couple years. After two years the lower back panel rusted away and started falling into the crisper drawers. Now my lights stopped working 4 years in. LEDs can run for 100,000hrs and Frigidaire found some discount aisle parts that couldn't do even a fraction of that. I know the rest of the fridge isn't far from death with the noises it has started to make. The most frustrating part is the cabinets were built to fit the fridge freezer combo, and from when I purchased till now these have more than doubled in price but I'm going to be stuck with this terrible choice again.
Response from frigidaire.caBy Reed, Online Outreach Specialist, February 18, 2026
Hello DevinFiesta,
We’re very sorry to hear about your experience. We understand how frustrating it is to see rust developing and to have lighting concerns and new noises in a refrigerator that’s only a few years old—especially when your cabinetry was built specifically around this unit. That’s certainly not the level of durability or performance we want you to feel you’re getting.
For the lighting concern on your Model FPRU19F8WF, we recommend first unplugging the refrigerator or turning the breaker off for about 5 minutes to perform a full reset, then restoring power. If the lights remain off, please check that the light switch inside the cabinet is not stuck or obstructed. In many cases, LED lighting is modular and may require a replacement LED assembly rather than a traditional bulb.
Regarding the unusual noises, some sounds can be normal during operation, such as popping or cracking from temperature changes, fan circulation sounds, or brief buzzing when the compressor or defrost cycle engages. However, if you’re hearing persistent rattling, grinding, or loud humming, we recommend ensuring the unit is level, that it’s not touching surrounding cabinetry, and that there’s proper clearance at the back for airflow. Also check that no items inside are vibrating against each other.
As for the rusting lower back panel, this can sometimes be related to moisture buildup or condensation. Ensuring the door seals are sealing tightly and that humidity levels in the room are controlled can help prevent further moisture exposure. If the panel has deteriorated, a service evaluation would be needed to determine replacement options.
We understand your concerns about long-term reliability and cost. If you would like additional assistance, please reach out to us via Live Chat at Frigidaire.ca or call 1-800-265-8352, Monday through Friday 8:30 a.m. – 8:00 p.m. ET, and Saturday 9:00 a.m. – 6:00 p.m. ET. We’d be glad to review everything in detail and discuss available options.
We truly appreciate you bringing this to our attention and hope we can help improve your experience.
— Reed
We’re very sorry to hear about your experience. We understand how frustrating it is to see rust developing and to have lighting concerns and new noises in a refrigerator that’s only a few years old—especially when your cabinetry was built specifically around this unit. That’s certainly not the level of durability or performance we want you to feel you’re getting.
For the lighting concern on your Model FPRU19F8WF, we recommend first unplugging the refrigerator or turning the breaker off for about 5 minutes to perform a full reset, then restoring power. If the lights remain off, please check that the light switch inside the cabinet is not stuck or obstructed. In many cases, LED lighting is modular and may require a replacement LED assembly rather than a traditional bulb.
Regarding the unusual noises, some sounds can be normal during operation, such as popping or cracking from temperature changes, fan circulation sounds, or brief buzzing when the compressor or defrost cycle engages. However, if you’re hearing persistent rattling, grinding, or loud humming, we recommend ensuring the unit is level, that it’s not touching surrounding cabinetry, and that there’s proper clearance at the back for airflow. Also check that no items inside are vibrating against each other.
As for the rusting lower back panel, this can sometimes be related to moisture buildup or condensation. Ensuring the door seals are sealing tightly and that humidity levels in the room are controlled can help prevent further moisture exposure. If the panel has deteriorated, a service evaluation would be needed to determine replacement options.
We understand your concerns about long-term reliability and cost. If you would like additional assistance, please reach out to us via Live Chat at Frigidaire.ca or call 1-800-265-8352, Monday through Friday 8:30 a.m. – 8:00 p.m. ET, and Saturday 9:00 a.m. – 6:00 p.m. ET. We’d be glad to review everything in detail and discuss available options.
We truly appreciate you bringing this to our attention and hope we can help improve your experience.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent Machine
on January 2, 2026
Posted by: Ongom
Frigidaire never disappoints. I am always satisfied with this brand. Highly recommended.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 5, 2026
Thank you for your kind feedback! We’re delighted to hear that your 19 Cu. Ft. Single-Door Refrigerator continues to meet your expectations and that you’re consistently satisfied with Frigidaire. We truly appreciate your recommendation! Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Excellent Freezer
on December 23, 2025
Posted by: Bartlaw
Happy with - tons of room. Lots of ice can be made.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Just great
on December 20, 2025
Posted by: Oana
I bought this fridge less than a month ago and all the members of the family love it. I really love it is kind of countertop deep . Inside is full of space ready to fill it how you like it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge
on December 20, 2025
Posted by: Adr123
I bought it a month ago and I am missing the front level legs .
Still not able to use the fridge .
Still not able to use the fridge .
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
What we were looking for
on November 10, 2025
Posted by: Dsirabian
Great fridge, shelves are not very deep but overall lots of space I ordered a couple of cheese trays to add extra space
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, November 11, 2025
Hi, Dsirabian! We’re glad to hear that your new Frigidaire refrigerator is meeting your needs! It’s great that you found a way to maximize the space with additional trays, and we’re happy it’s working well for you overall.
If you ever need assistance or have questions, please call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
- Rox.
If you ever need assistance or have questions, please call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.
- Rox.
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Constant change in dimensions means replacing both units & cabinet re-work. High cost to maintain.
on October 13, 2025
Posted by: JoStir
We bought these units back in 2007, we were doing kitchen reno and had these built in. In 2018, the fridge packed up, freezer was still working but we had to replace both units as they were now taller by a significant amount, we had to modify the trim to fit the units back into their spot. In 2023, the fridge was constantly working and not reaching the temperature the repairman was able to do something temporary until we could find a part (this took 9 months), In 2024 the fridge was making loud noises, the repairman replaced the condenser fan motor (which had taken this long to find). Now in 2025 the fridge is no longer cooling at all. We now find that the units have not only increased in height but are now each 7/8" wider which would mean major cabinet work to fit them in, really?????? This is so frustrating!!!
Response from frigidaire.caBy Reed, Online Outreach Specialist, October 15, 2025
Hi JoStir, we’re sorry to hear about the ongoing frustration you’ve experienced with your refrigerator over the years and the challenges you’ve faced with part availability and fitting new units into your existing cabinetry. While we were unable to locate any prior contact with us regarding your concerns, we’d like to ensure that you’re properly assisted and that your appliance is performing as designed.
So that we can look into this further, please chat with us by visiting Frigidaire.ca or call us at 1 (800) 265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll dive right in. We look forward to speaking with you and helping find the best possible solution. - Reed
So that we can look into this further, please chat with us by visiting Frigidaire.ca or call us at 1 (800) 265-8352, Monday–Friday, 8:30 a.m.–8:00 p.m. EST, and we’ll dive right in. We look forward to speaking with you and helping find the best possible solution. - Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Constant errors
on September 14, 2025
Posted by: Jd22
House is less than 5 years old and constantly running an E7 alarm which seems to be common issue they’ve not fixed based on online research
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 15, 2025
Hi Jd22! Thank you for reaching out. We understand how frustrating it can be to have the E7 alarm continuously running, especially in a home less than five years old. This error is known to occur occasionally, and basic troubleshooting steps you can try include power cycling the system, checking that vents, filters, and sensors are clean and unobstructed, and using the reset option if available. If the issue persists, it may require further attention. If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Frigidaire.ca or call us at 1 (800) 265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST. - Reed
Written by a customer while visiting frigidaire.ca