Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
3.9
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
147
4 Stars
59
3 Stars
19
2 Stars
9
1 Star
47
75%of customers recommend this product.
(
194 out of
258)
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
5
Great Refrigerator
on April 1, 2026
Posted by: Retired13
The fridge is great, well lit and the bins and shelves are roomy and adjustable. Love the 2 milk jug size bins on the door, no other high end brands offer this feature.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, April 2, 2026
Thank you for sharing your positive experience with the 19 cu. ft. single-door refrigerator. We’re glad to hear that the spacious, well-lit interior and adjustable bins are meeting your needs.
It’s great to know that the door bins can accommodate large milk jugs, a feature that you find unique compared to other high-end brands. Your feedback helps highlight the practical design elements that many customers appreciate.
We’re happy that this refrigerator is working well for you and enhancing your kitchen experience. If you have inquiries or assistance needed in the future, please don't hesitate to connect with us via phone call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
It’s great to know that the door bins can accommodate large milk jugs, a feature that you find unique compared to other high-end brands. Your feedback helps highlight the practical design elements that many customers appreciate.
We’re happy that this refrigerator is working well for you and enhancing your kitchen experience. If you have inquiries or assistance needed in the future, please don't hesitate to connect with us via phone call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Big beautiful and organized
on March 28, 2026
Posted by: Jadegfp
I haven’t had the chance to use it yet. it’s beautiful and huge. It’s not as deep as other fridges but it’s taller and there is so much more door space that it makes up for it not being as deep. Keeps things better organized and easier to see and reach items. Things don’t get lost and forgotten about being buried in the back. I didn’t even know there was a water dispenser so that was a nice surprise.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, March 31, 2026
Hi Jadegfp, thank you for sharing your feedback! We’re glad to hear that you’re already impressed with the design and spacious layout of your new refrigerator. It’s great to know that the taller design and increased door storage are helping keep everything organized and easy to access, along with the added bonus of discovering the water dispenser.
For any questions or assistance once you begin using the unit, our Customer Care Team is available via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 AM to 8:00 PM ET. — Reed
For any questions or assistance once you begin using the unit, our Customer Care Team is available via live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 AM to 8:00 PM ET. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love this fridge!
on March 19, 2026
Posted by: Pippiin2121
I love that I can see everything in my fridge. Items don’t get lost in the back like with a typical fridge. My produce lasts so much longer too! A++
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, March 20, 2026
Hi there, our valued customer!
We appreciate your feedback! It’s great to hear your fridge is helping you stay organized and keep your food fresh. Should you have any additional questions or concerns, please don't hesitate to connect with us via live chat at frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate your feedback! It’s great to hear your fridge is helping you stay organized and keep your food fresh. Should you have any additional questions or concerns, please don't hesitate to connect with us via live chat at frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great improvements
on March 17, 2026
Posted by: Rkrandy
In our last house, we had the older generation of this side-by-side fridge freezer combo with trim kit… And we’re loving what you’ve done with the newer model. We absolutely love having the water in inside the fridge now as an option. We like how you did more stainless steel inside as well.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, March 20, 2026
Hi Rkrandy!
Thank you so much for taking the time to share your experience—we’re delighted to hear how much you’re enjoying your new refrigerator.
It’s especially rewarding to know that, having owned a previous generation model, you can see and appreciate the improvements we’ve made. We’re glad the internal water dispenser and enhanced stainless steel design have made a positive difference in both functionality and overall look.
Feedback like yours means a great deal to us, as it helps reinforce the value of the updates and innovations we strive to bring to our products.
Thank you again for your continued trust and support. If there’s ever anything we can assist you with, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you so much for taking the time to share your experience—we’re delighted to hear how much you’re enjoying your new refrigerator.
It’s especially rewarding to know that, having owned a previous generation model, you can see and appreciate the improvements we’ve made. We’re glad the internal water dispenser and enhanced stainless steel design have made a positive difference in both functionality and overall look.
Feedback like yours means a great deal to us, as it helps reinforce the value of the updates and innovations we strive to bring to our products.
Thank you again for your continued trust and support. If there’s ever anything we can assist you with, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Like the door handle and no finger print showing
on March 16, 2026
Posted by: kmtt
I am pleased so far with this appliance. I like the brightness when the door is opened and has lots of space
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, March 18, 2026
Hi, kmtt! Thank you for sharing your feedback! We’re glad to hear that your single-door refrigerator is bright, spacious, and meeting your expectations.
It’s wonderful to know that these features are making your daily routine easier and more enjoyable.
If you need any assistance or have questions, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to help. -Angel
It’s wonderful to know that these features are making your daily routine easier and more enjoyable.
If you need any assistance or have questions, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday 8:30 am–8 pm EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
3
This refrigerator is good but why isn't the water cold?
on March 3, 2026
Posted by: Gen16
I love the refrigerator but the water dispenser only dispense luke warm water which is bummer.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, March 4, 2026
Hi, Gen16.
Thank you for sharing your feedback. We’re glad to hear that you love your refrigerator, though we understand how the water temperature from the dispenser can be a bit disappointing.
For model FPRU19F8WF, this unit does not include a dedicated cold water reservoir/tank inside the refrigerator. The dispenser draws water directly from the household water line, so the water will typically come out at room temperature. The only portion that may be slightly cooler is the small amount of water that sits inside the water filter, which is exposed to the cooler temperature inside the unit.
If colder drinking water is preferred, some consumers choose to keep a pitcher of water in the refrigerator compartment so it can chill before use. If you have any additional questions or would like further assistance, please connect with us via Live Chat at Frigidaire.ca or by calling 1-800-265-8352, available Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. Our team will be happy to help.
— Reed
Thank you for sharing your feedback. We’re glad to hear that you love your refrigerator, though we understand how the water temperature from the dispenser can be a bit disappointing.
For model FPRU19F8WF, this unit does not include a dedicated cold water reservoir/tank inside the refrigerator. The dispenser draws water directly from the household water line, so the water will typically come out at room temperature. The only portion that may be slightly cooler is the small amount of water that sits inside the water filter, which is exposed to the cooler temperature inside the unit.
If colder drinking water is preferred, some consumers choose to keep a pitcher of water in the refrigerator compartment so it can chill before use. If you have any additional questions or would like further assistance, please connect with us via Live Chat at Frigidaire.ca or by calling 1-800-265-8352, available Monday – Friday, 8:30 a.m. – 8:00 p.m. ET. Our team will be happy to help.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
3
So pretty!
on February 24, 2026
Posted by: Kayleawmi
This fridge is so wonderful. As a family of 5 we really needed an all fridge unit! I’m disappointed that it’s not very deep at all. This unit could and should really be made a couple inches deeper. It sinks so far into the counter space and that makes the shelves inside super short! The water dispenser is barely cold and cannot be adjusted, also- watch your foot! When you open it you will hit the top of your foot.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, February 25, 2026
Hi Kayleawmi,
Thank you for sharing your feedback. We’re so glad to hear that your family is enjoying the capacity of your all-refrigerator, though we’re sorry to learn that some aspects have been disappointing.
Regarding the water temperature, our units do not have a chilled water tank. The water dispensed is generally at room temperature, except for the small amount that sits inside the filter and internal tubing, which may feel slightly cool. This is why models with a dispenser also provide ice—to chill your drink as needed. Dispensing a small amount first may help clear any water that has been sitting in the line.
We also appreciate your comments about the depth, shelf space, and door clearance. Feedback like yours is important and helps us improve future designs. If you have any concerns about your unit’s performance or installation, our specialists would be happy to assist. Please connect with us via Live Chat at Frigidaire.ca or call 1-800-265-8352 for further support.
Thank you again for taking the time to share your experience.
— Reed
Thank you for sharing your feedback. We’re so glad to hear that your family is enjoying the capacity of your all-refrigerator, though we’re sorry to learn that some aspects have been disappointing.
Regarding the water temperature, our units do not have a chilled water tank. The water dispensed is generally at room temperature, except for the small amount that sits inside the filter and internal tubing, which may feel slightly cool. This is why models with a dispenser also provide ice—to chill your drink as needed. Dispensing a small amount first may help clear any water that has been sitting in the line.
We also appreciate your comments about the depth, shelf space, and door clearance. Feedback like yours is important and helps us improve future designs. If you have any concerns about your unit’s performance or installation, our specialists would be happy to assist. Please connect with us via Live Chat at Frigidaire.ca or call 1-800-265-8352 for further support.
Thank you again for taking the time to share your experience.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Not Impressed
on February 22, 2026
Posted by: Audrey66
Bought just the refrigerator to replace set from 7 years ago. Could not get the same model so this was the best I could find to try and match the freezer. Door sits very low to the floor and hits your toes when you open it - not idea! Not as deep inside as the previous model, door shelves are almost useless, bottom ones are not very deep and they are high, hard to get items in and out. Lastly, there has been a clicking sound since we plug it in 1 days ago from delivery. It's intermittent but not sure what it is, a fult of some kind? I'm giving it over the weekend and will call on Monday for a replacement. The first one only lasting 7 years makes me concerned about the longevity of this brand.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, February 24, 2026
Thank you for sharing your experience with your new 19 Cu. Ft. Single-Door Refrigerator. We appreciate your detailed feedback and understand your concerns.
We’re sorry to hear that the unit has not met your expectations, particularly regarding the door clearance and interior layout. The door sitting low and contacting your toes when opened is certainly not ideal. In some cases, proper leveling adjustments can improve door alignment and clearance, and we would recommend ensuring the unit is leveled according to the installation guidelines.
We also understand your disappointment with the interior depth and door shelf configuration compared to your previous model. Product designs and dimensions can change over time, and we recognize how important functional storage space is in daily use. Your feedback regarding shelf depth and accessibility is valuable and will be shared with our product development team.
Regarding the intermittent clicking sound, some operational noises can occur as the refrigerator cycles, particularly during initial startup. However, since the unit is newly installed and the sound is causing concern, we agree that it is best to have it evaluated. If the noise continues, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST.
We also understand your concern about longevity, especially after your previous unit lasted seven years. We strive to provide dependable appliances, and we take feedback about durability seriously. Thank you again for bringing these matters to our attention. - Jessica
We’re sorry to hear that the unit has not met your expectations, particularly regarding the door clearance and interior layout. The door sitting low and contacting your toes when opened is certainly not ideal. In some cases, proper leveling adjustments can improve door alignment and clearance, and we would recommend ensuring the unit is leveled according to the installation guidelines.
We also understand your disappointment with the interior depth and door shelf configuration compared to your previous model. Product designs and dimensions can change over time, and we recognize how important functional storage space is in daily use. Your feedback regarding shelf depth and accessibility is valuable and will be shared with our product development team.
Regarding the intermittent clicking sound, some operational noises can occur as the refrigerator cycles, particularly during initial startup. However, since the unit is newly installed and the sound is causing concern, we agree that it is best to have it evaluated. If the noise continues, please don't hesitate to reach out to us via phone call at 1-(877) 435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST.
We also understand your concern about longevity, especially after your previous unit lasted seven years. We strive to provide dependable appliances, and we take feedback about durability seriously. Thank you again for bringing these matters to our attention. - Jessica
Written by a customer while visiting frigidaire.ca