Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
3.9
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
147
4 Stars
59
3 Stars
19
2 Stars
9
1 Star
47
75%of customers recommend this product.
(
194 out of
258)
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
4
Nice unit…..but
on January 25, 2022
Posted by: DRock
Very nice unit…..but
With regards to the freezer….does the motor always run so loud ?
We had issues right out of the box with overheating issues which seemed to work itself out…but also since the beginning when the motor kicks on….it’s very loud…..a technician said that’s how they sound….what’s the decibel rating at its loudest?…it can’t be this loud can it ?
With regards to the freezer….does the motor always run so loud ?
We had issues right out of the box with overheating issues which seemed to work itself out…but also since the beginning when the motor kicks on….it’s very loud…..a technician said that’s how they sound….what’s the decibel rating at its loudest?…it can’t be this loud can it ?
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Junk
on January 10, 2022
Posted by: Double L
We bought the best we could locally
This fridge freezer is a joke
The fridge freezer combo looks amazing but it makes such a loud water running noise it’s the conversation at our dinner parties
Frigidaire sent a repair guy that had no idea and Frigidaire doesn’t care
This fridge freezer is a joke
The fridge freezer combo looks amazing but it makes such a loud water running noise it’s the conversation at our dinner parties
Frigidaire sent a repair guy that had no idea and Frigidaire doesn’t care
If your looking for hi end appliances for your new home don’t entertain this nice look for poor quality
No, I would not recommend this to a friend.
Response from frigidaire.caBy Hailea, Online Outreach Specialist, January 12, 2022
Thank you for sharing your story with us, and we’re sorry to hear the noise level is less than satisfactory for you. This is certainly never the experience we’re striving to provide, but we’re glad a technician was able to visit and verify everything is operating correctly. If you ever have any other questions or concerns about one of your appliances, please don’t hesitate to reconnect with us through our Customer Support line at 1-800-265-8352 (M-F, 8:30AM-8PM EST) for additional assistance. ~ Hailea
Written by a customer while visiting frigidaire.ca
Customer Rating
1
No good
on December 16, 2021
Posted by: Allan52
Purchased this unit . not even 2 years old and the compressor went on it . This was my second Frigidaire refrigerator the other one lasted 5 years and the compressor went on this one also .
No, I would not recommend this to a friend.
Response from frigidaire.caBy Chris Smith, Online Outreach Specialist, December 17, 2021
Thank you for reaching out, Allan52! We want to apologize for the recent experience with the refrigerator. We’re going to look into this further for you. Please be on the lookout for an email from us. -Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Compressor issues
on November 29, 2021
Posted by: RH82
I really wanted this fridge to work as it is beautiful and functional BUT after 2 repair jobs in the last 2.5 years and a third irreparable malfunction 3 weeks ago I have had enough!!! In my attempts to find a replacement, as I have designed my kitchen for this model, I find that this a recurring problem for theses fridges regardless of the company. I can’t believe they keep selling them and with such high prices!!! Buyer Beware!!!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Hailea, Online Outreach Specialist, December 1, 2021
Hello, Rh82. Thank you for sharing your story with us, and we’re disheartened to hear you’ve had such a troubling experience with your refrigerator. This is certainly not the norm, and we’d love to work with you to see what options we may have to help. We’re available through our Customer Support line at 1-800-265-8352 (M-F, 8:30AM-8PM EST), and we look forward to hearing from you!
~ Hailea
~ Hailea
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Nightmare
on June 21, 2021
Posted by: Nafisa
9 months later these beauties arrived. Except the pairing kit wasn't included! Now they will sit-in my garage for the remainder of the year!!!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Anna P. , Online Outreach Specialist, June 29, 2021
Hi Nafisa.
We regret to learn that your pairing kit was not included with your order and would like to connect with you directly to offer assistance. Please be on the lookout for an email correspondence from our team.
Best Wishes, Anna
We regret to learn that your pairing kit was not included with your order and would like to connect with you directly to offer assistance. Please be on the lookout for an email correspondence from our team.
Best Wishes, Anna
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Like the Ad says "Show Stopper"
on June 1, 2021
Posted by: 1yellowbrickroad
Purchased the twins 5 or 6 years ago, so not reviewing the latest model. We love the combination of the aesthetic and functionality. They have worked flawlessly and are quiet. The freezer is large enough to contain the side of beef we purchased in addition to our regular freezer items. And being counter depth we can easily organize contents and find what we need without orphaning items in the back. Definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
A nightmare to install
on May 6, 2021
Posted by: TACC
It finally came 9 months later because of Covid. That’s not the problem it came with NO installation instructions, what should have been easy and straight forward ended up being an all day affair with two installers and my husband looking for anything on the internet to help them. The Frigidaire website was useless, we couldn’t get the manual to download. Hopefully this isn’t a harbinger of things to come.
At this point I’m very unhappy and disgusted with Frigidaire, who sends a high end product like this with no instruction manual especially in this day and age when you can make one video and put it on the website.
Get with the program FRIGIDAIRE!!
At this point I’m very unhappy and disgusted with Frigidaire, who sends a high end product like this with no instruction manual especially in this day and age when you can make one video and put it on the website.
Get with the program FRIGIDAIRE!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy R'Shaye, Online Outreach Specialist, May 18, 2021
We are truly sorry to learn of your installation experience. We strive for our consumers to have an effortless experience from the time purchase, to the time it is used in your home. There is some helpful information regarding the installation in the Owner's guide on pages 8-15. Should you have any questions about this beautiful appliance, please give us a call at 800-265-8352 Mon-Fri, 8:30 am - 8 pm EST.
-R'Shaye
-R'Shaye
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Is there a way to make the water dispense cold water?
on May 3, 2021
Posted by: Coopguy
I am wondering if the fridge water could be cold? Seems like a great Fridge other than the water isn't cold
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca