Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
4.5
(1,402 Reviews)
Rating breakdown 1,402 reviews
5 Stars
1,017
4 Stars
212
3 Stars
65
2 Stars
38
1 Star
70
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
5
Spectacular
on January 13, 2025
Posted by: Tamarisk
[This review was collected as part of a promotion.] I purchased this refrigerator unit along with a freezer that were paired together, additionally with a trim kit. They look spectacular and are functioning great so far.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great, needs a little more space
on January 12, 2025
Posted by: Fridge and Freezer Review
[This review was collected as part of a promotion.] We replaced our old Frigidaire fridge/freezer with the newer model. Overall really good changes were made, such as adding a filter water option to fridge and the ice machine is way better in the freezer. It looks sleeker in appearance on the inside, but it does feel like the old model had a little more space in the fridge. It feels slightly cramped, but the dimensions are the same. I appreciate the touch display to control the temp, that was also a nice addition.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the look
on January 10, 2025
Posted by: Cold goodness
[This review was collected as part of a promotion.] We purchased the fridge to go with the freezer. They don’t exactly match because of the years apart but we were able to purchase a matching handle that fits. The features inside and handy but I would like a few more door shelves and wider. It only comes with 3. The meat drawer is at the very bottom and split into 3 sections. It will get some getting use to using.
Written by a customer while visiting frigidaire.com
Customer Rating
5
This combo looks so sleek and gives the kitchen so much more space
on December 27, 2024
Posted by: Drprncss
[This review was collected as part of a promotion.] I'm super excited to have this a huge fridge and freezer.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on December 25, 2024
Posted by: rber
Can't find replacement water filter. Fridge model is FPRU19F8WF
Response from frigidaire.comBy Jaycee, Online Outreach Specialist, December 26, 2024
Hi, our valued customer! Thank you for stopping by and for providing us with a review. We're sorry if you're having trouble finding the replacement water filter for your model unit, and please accept our sincerest apologies for any inconvenience this may have caused you.
One of our main goals is customer satisfaction, and please be on the lookout for the email I sent you in regards to the details on the appropriate water filter code as well as steps by steps on how to replace it.
If there is anything we can do to improve your experience or have any other specific assistance with your appliance, we have our customer service team available via Live Chat and Frigidaire US hotline at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST.
Best regards,
Juan
One of our main goals is customer satisfaction, and please be on the lookout for the email I sent you in regards to the details on the appropriate water filter code as well as steps by steps on how to replace it.
If there is anything we can do to improve your experience or have any other specific assistance with your appliance, we have our customer service team available via Live Chat and Frigidaire US hotline at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST.
Best regards,
Juan
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor Quality
on December 21, 2024
Posted by: GJP23
[This review was collected as part of a promotion.] I have had this 'professional' refrigerator for only 3 years and it is rusting at the bottom inside the refrigerator. Have never in my 48 years seen this happen. POOR QUALITY.
Response from frigidaire.comBy Christi, Online Outreach Specialist, December 24, 2024
Hello, valued customer. Thank you for bringing this to our attention, and we’re truly sorry to hear about the rusting issue you’ve experienced with your refrigerator. This is certainly not the quality we aim to provide, and we understand your frustration. Stainless steel contains chromium, which reacts with the oxygen in the air to form a protective film on the surface of stainless steel. This can occur in areas that have salt in the air. This protective layer prevents stainless steel from rusting or oxidizing in the traditional sense of red oxide flaking off the steel. If you do see a rust-like texture forming on your stainless steel, it is most likely iron particles or contaminants on the surface. If you have surface oxidation on your appliance or your product, you may want to clean it with hot and soapy water or use a cleaner such as a stainless-steel cleaning polish and conditioner, which some of our consumers have used and found very helpful.
If you ever need further assistance, please reach out to us by sending a DM through this channel, via live chat at Frigidaire.com, or by phone at 1-800-374-4432. Monday-Friday, 8:30am-8pm ET, Saturday, 9am-6pm ET, Holiday Hours: 12/24 and 12/31, 8:30am-5:30pm ET, and our experts will be happy to assist. However, we are closed on 12/25 and 1/1. - Christi
If you ever need further assistance, please reach out to us by sending a DM through this channel, via live chat at Frigidaire.com, or by phone at 1-800-374-4432. Monday-Friday, 8:30am-8pm ET, Saturday, 9am-6pm ET, Holiday Hours: 12/24 and 12/31, 8:30am-5:30pm ET, and our experts will be happy to assist. However, we are closed on 12/25 and 1/1. - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
5
FPRU19F8WF
on December 21, 2024
Posted by: McEachern Fridge
[This review was collected as part of a promotion.] The refrigerator is easy to open and close. It works great and has a nice-looking aesthetics. I'm happy with the features of the refrigerator.
Written by a customer while visiting frigidaire.com
Customer Rating
4
It's a fridge
on December 17, 2024
Posted by: Duck222
[This review was collected as part of a promotion.] Works better than prior model. So far has not frozen food yet. Size wise it is bigger than the prior model..just wish I didn't have to replace both fridge and freezer when the old fridge gave out because of faulty design of the door with plastic parts for the hinge.
Written by a customer while visiting frigidaire.com