Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
3.9
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
147
4 Stars
59
3 Stars
19
2 Stars
9
1 Star
47
75%of customers recommend this product.
(
194 out of
258)
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
1
Unreliable ! I do not recommend
on June 22, 2023
Posted by: NotHappyGuy
Bought in Jan 2019. Failed 1 month later; repaired under warranty (would not replace the unit); failed evaporator. Failed a second time in 2022 - same issue; replaced evaporator again. Frigidaire paid for parts only. Failed a 3rd time just now (June 2023) less than a year from last time - same issue once more ! Contacted Frigidaire but left alone with no commitment on rapair/parts - kept refering me to the warranty in the user manual. We have lost all trust in this appliance and not impressed with support and service. We did not expect this for a high-end, high price "Professional" appliance.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, June 23, 2023
We understand your concerns, however, please understand that although we place a great deal of emphasis on manufacturing quality products but there are occasions when things may not go as they should. We want you to know you as a customer and your situations matter to us, and we are going to do our best to assist you. We hope that you can recognize that once your
appliance is outside of the manufacturer's warranty, the help we can offer becomes limited.
appliance is outside of the manufacturer's warranty, the help we can offer becomes limited.
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Flimsy drawers
on June 12, 2023
Posted by: CBen
The drawers feel very light, and the seal is warped. It does not fully close. I have emailed Frigidaire about it, as it is still under warranty, but have not heard back from them.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian , Online Outreach Specialist, June 13, 2023
Hi Chiara!
Thank you for sharing your experience with our product. Your appliance is covered by a one-year limited warranty. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via phone at 1-800 265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for sharing your experience with our product. Your appliance is covered by a one-year limited warranty. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via phone at 1-800 265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
better than expected
on June 8, 2023
Posted by: Paddy G
I bought this unit to replace a slightly smaller refrigerator. The layout and lighting is great. The shelves move easily for cleaning. The layout allows for much more storage than I anticipated.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features and works well
on June 1, 2023
Posted by: CM130
I bought this a month ago and very happy we did. Easy set up.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Breaks down easily
on May 24, 2023
Posted by: JLinHudson
Very disappointed, I had the previous model and it also was not that durable but I had the matching freezer. This one lasted almost 3 years, a far cry from when fridges lasted 25-30 yrs. Being an engineer, I'll repair this one again myself - components are not good quality and that's why a small cheap part can lead to a complete failure.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, May 25, 2023
Hello there. We're so sorry you've gone through this. We hope you understand that there are many factors beyond the control of the manufacturer that may affect the performance or longevity of an appliance and its parts. It is virtually impossible for us to control what occurs after our appliances leave our facilities. However, we are always here to help; just connect with us via phone at (800) 265-8352 Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be happy to assist.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Spacious and bright
on May 23, 2023
Posted by: JaneonRainy
I’ve had this refrigerator for one month and very happy with the space and the well laid out interior . Replaced a French door competitor brand .
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features , ample stotage
on May 18, 2023
Posted by: Vimla
I bought this few months ago . Works great After sales service is excellent. Elite appliances were prompt courteous knowledgeable and efficient
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it!
on May 1, 2023
Posted by: James36
We bought our new fridge about a month ago and we just love it. Lots of space , bright and very quiet.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca