Hi there, Lhab. We appreciate you sharing your feedback on your refrigerator with us and knowing that you are satisfied with your overall experience with our product. Making sure that our customers are getting the most out of our products has been our top priority. Please know that it is normal for new refrigerators to make noise as the door hinges are still stiff but will move smoothly as time goes by. Make sure to not overload the door bins with items to prevent the doors from coming unleveled. Should you ever need any assistance or have any additional concerns, feel free to connect with us at (800) 265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Best regards, John.

Hi there, valued customer! We are saddened that your experience didn't meet your expectations. Please know that it is Frigidaire’s goal to use some of the finest quality materials available and sophisticated assembly processes to assure manufacturing accuracy. Although we place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction.