Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
3.9
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
147
4 Stars
59
3 Stars
19
2 Stars
9
1 Star
47
75%of customers recommend this product.
(
194 out of
258)
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
5
fridge review
on December 4, 2023
Posted by: kinara
looks good and works well. will certainly recommend this
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Update from 2009 models
on November 26, 2023
Posted by: CynthiaL
We originally had the 2009 models by Frigidaire Professional. We decided on the same models primarily because of the size of our opening but also because the originals lasted as long as they did. The 2023 model has more depth in the door storage but less depth in the shelving. It's a pro and a con. The water dispenser in the fridge leaked in the first model we received (we got a replacement) and if that happens again, it's a headache. The baskets and brackets don't seem as sturdy. I worry they will break more easily. It is not noisy at all but we've only had it 1 month. It looks very nice in our kitchen.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Fridge showed up with a light fixture defect by the water dispenser
on November 7, 2023
Posted by: Hiscoca
Fridge looks great. Holds lots of food and is organized nicely
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Fridge shaking and making loud noise first day it was plugged in
on October 26, 2023
Posted by: Michelle123
We installed this brand new fridge along with the freezer and trim kit this weekend. As soon as we plugged it in, the fridge started shaking badly making a loud noise everytime the compressor turns on. Very disappointing that the fridge is malfunctioning the first day it was ran considering the price we paid. I reached out to customer service 5 days ago by email, and then again by phone and have yet to receive a call from any service company to come look at the fridge.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, October 27, 2023
Hi our valued customer! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. You will see the normal operating sound on page 21 of the Complete Owner's Guide manual for noise issue. If this does not resolve the issue, please contact us via Live Chat or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great all fridge!
on October 15, 2023
Posted by: Lakefront retirees
Great size, lighting and shelving. Would buy again!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Go away!!!!! review written on Oct 13 2023
on October 13, 2023
Posted by: Linaold
Bought in jan 2022, delivered in Fev 2022.. Since then, during first year:
WATER SW replace
Temperature sensor replace
Now:
On Aug 18 evening broke down
Call for service on Aug 21
Service man came Aug 26: No card in his truck ordering card
Came back On Sept 11: Change card , don't work.. Ordering inverter card
Came back on Oct 13: change card.. left told me that it was going to take time for temperature to stabilise( (04:00 PM)
NOW: it's 19:36 and fridge is at 21C (68F)
Since August 2023, I don't have any fridge!!! WOW!
WATER SW replace
Temperature sensor replace
Now:
On Aug 18 evening broke down
Call for service on Aug 21
Service man came Aug 26: No card in his truck ordering card
Came back On Sept 11: Change card , don't work.. Ordering inverter card
Came back on Oct 13: change card.. left told me that it was going to take time for temperature to stabilise( (04:00 PM)
NOW: it's 19:36 and fridge is at 21C (68F)
Since August 2023, I don't have any fridge!!! WOW!
So, I don't know but I thing I've been quite patient and I do have a lot of followers.. ( 5K) and family and friends... that,a a lot of people following my problem and that's going to avoid your product in the future!!!
Tomorrow, I will ask my child what I can do because I'm old and a lot of stress with all of this!
So, please avoid for now this product!!!!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Online Outreach Specialist, Owen, October 16, 2023
Hello Linaold,
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 800-265-8352 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great fridge!
on September 29, 2023
Posted by: DonD
Spacious, great lighting to see stuff, easy to clean and the fridge temperature stays where you set it. Great addition to our home!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Compressor Failed - 1 year warranty only
on September 25, 2023
Posted by: Summithunt
I purchased this all-fridge in September 2019 and by February 2023, it would no longer stay cool. I contacted a repair service and was told the compressor needed to be replaced. The repair man said there should be a 10-year warranty on the compressor. I contacted Fridgidaire and was told that the compressor warranty was just for one year. For the amount I paid, getting less than 4 years of service out of this product, is a waste of my hard-earned money. Stay away from this refrigerator.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 26, 2023
Hello there. We really appreciate you taking the time to provide feedback. We value all comments, as they can help with future products. We hope you understand that there are many factors beyond the control of the manufacturer that may affect the performance or longevity of an appliance and its parts. It is virtually impossible for us to control what occurs after our appliances leave our facilities. We welcome criticism and are always willing to lend a hand in resolving any issue. Please reach out to us via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca