Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
4.5
(1,402 Reviews)
Rating breakdown 1,402 reviews
5 Stars
1,017
4 Stars
212
3 Stars
65
2 Stars
38
1 Star
70
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
5
Fantastic Fridge!!!
on June 29, 2025
Posted by: DrBoo
[This review was collected as part of a promotion.] We absolutely love your new fridge/freezer!! They look beautiful in our new kitchen. As a 5’1 woman with short arms, I definitely appreciate the shallow depth of the shelves. I also love that the water dispenser in on the inside of the fridge.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 1, 2025
Thank you so much for your kind words! We're thrilled to hear that you're loving your new fridge/freezer and that the design features are working so well for you. If you ever have any questions or need support, feel free to reach out via live chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help! - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire professional
on June 25, 2025
Posted by: Michelle1717
[This review was collected as part of a promotion.] I am obsessed with our new Frigidaire professional fridge & freezer. Perfect use of space and not extremely deep to where it sticks out.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 26, 2025
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re loving your new Frigidaire Professional fridge and freezer. It’s fantastic that the design fits your space perfectly without sticking out too much—that’s exactly what we aim for!
If you ever have questions down the road or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
If you ever have questions down the road or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Refrigerator Review
on June 19, 2025
Posted by: Wyogolf
[This review was collected as part of a promotion.] I recently purchased a Frigidaire - 19 Cu. Ft. Single-Door Refrigerator and overall, we are happy with the appliance, though there are a few things we would change. We really like the built-in water dispenser - it's convenient and works well. The overall size of the fridge is also great, with plenty of space! However, we do wish there was a designated butter compartment in the door. It's something small but really useful, and we miss having that feature. Also, a few of the door shelves are quite narrow, making it difficult to fit certain items in comfortably. All in all, it's a solid fridge with good functionality, but a few design improvements could make it even better.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 19, 2025
Thank you for sharing your experience with your 19 Cu. Ft. Single-Door Refrigerator! We’re glad to hear you’re enjoying features like the built-in water dispenser and the spacious interior. Your feedback about the door shelves and the butter compartment is really valuable — small details like these make a big difference in everyday convenience, and we’ll be sure to pass your suggestions along to our design team. We appreciate you choosing Frigidaire and hope your fridge continues to serve you well!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 16, 2025
Posted by: htotheizzle
[This review was collected as part of a promotion.] Nice fridge. Missing leveling feet though so can't level it. So sad.
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 18, 2025
Thank you for your feedback—we’re glad to hear you’re enjoying the fridge overall, but we’re sorry to hear it was missing the leveling feet. That’s certainly not the experience we want for you. If you haven’t already, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to help get this resolved. – Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezerless Pro Refrigerator
on June 16, 2025
Posted by: Josh42
[This review was collected as part of a promotion.] Had my previous unit for 18 years and still works. Just wanted to upgrade to the newer model. So far it’s great.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 16, 2025
Thank you for your loyalty and for choosing Frigidaire again! We’re thrilled to hear your previous unit served you well for 18 years and that you're enjoying the new model so far.
If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Awful products
on May 6, 2025
Posted by: DellyD
If they are nothing like the models before these good luck getting 4 years out of them! Purchased the fridge #FPRU19F8RF and freezer for our new build and costume cabinets. Disaster is the best way to describe the products. Go online and see the countless others like myself that are shipping for a replacement 4.5 years later.
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 8, 2025
We’re truly sorry to hear about your disappointing experience with the FPRU19F8RF refrigerator and freezer. We understand how frustrating it must be, especially after investing in custom cabinetry and expecting long-term reliability. Your concerns are valid, and we take them seriously. We are continuously working to improve our product quality, and feedback like yours is crucial to that process. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on May 1, 2025
Posted by: BrandiH
[This review was collected as part of a promotion.] The hose that carries water to the air filter came kinked from the manufacturer and it has to be replaced so that the water dispenser will work appropriately. The unit is brand new and it should not have this kind of issue.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Disappointed in new design
on April 29, 2025
Posted by: JEDJP
[This review was collected as part of a promotion.] I miss the old design which was better suited to a household rather than a restaurant kitchen. It had more room and better organized. But what can you do after 19 years and two very expensive repairs, when your freezer wont freeze and your fridge wont fridge 🤷♀️
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 2, 2025
It sounds like you’ve been through quite a bit with that fridge, and I can imagine how disappointing it must be to see a shift in design after so many years of reliability. It's tough when something that once worked perfectly for your household needs no longer meets the mark. I totally get why you miss the old design—it’s hard to replace that kind of comfort. After 19 years and expensive repairs, it’s definitely frustrating when things stop working the way they should. If there's anything we can do to help, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com