Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
3.9
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
147
4 Stars
59
3 Stars
19
2 Stars
9
1 Star
47
75%of customers recommend this product.
(
194 out of
258)
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
2
Disappointed in quality
on January 8, 2024
Posted by: Haist
Crisper drawers are always loose and look crooked. Door squeaks when opening and closing. Freezer model was also damaged at factory.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, January 9, 2024
We are sorry your experience with your refrigerator didn’t match your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via phone at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Exactly what we were looking for.
on January 4, 2024
Posted by: Bobthebuyer
Our old fridge had a "catastrophic failure" according to the service rep, so we were looking for another "all fridge" unit. We came across this item and it was exactly what we were looking for. Our sales rep was very helpful in helping us with our selection. Nice and bright inside with the LED lights and we enjoy the flexibility with adjustable shelves and door bins.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4
3rd set of Professional series we've bought
on January 4, 2024
Posted by: Derekjm
We've loved this full size fridge, full size freezer set in 3 homes.
The water option in the fridge is great.
Only problem is ice maker - we can't seem to get it to work...
Makes noise but no ice.
The water option in the fridge is great.
Only problem is ice maker - we can't seem to get it to work...
Makes noise but no ice.
HELP PLEASE!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it!
on January 3, 2024
Posted by: Audrina
We needed to update our fridge so we went with this model and it’s soo nice! There is tons of room inside, the interior has lots of lighting and nice features. Touchscreen setting/temperature adjuster. Water dispenser. Bright lighting, love love love!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Worst Fridge Ever!
on December 28, 2023
Posted by: Angry Customer 888
If i could give 0 stars I would. In the last 2 years, I have had a dozen service calls on the fridge. It stopped getting cold. 2 compressors replaced as well as other components. It would work for a little bit after each repair (or not at all) and die again. After the last call, the service people looking over all the notes figuree reason was, internal leak that is unfixable. Meaning, after only a little over 2 years, i have to pay out of pocket for a brand new fridge. It also doubled in price since I last purchased it. Stay away if possible.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christi, Online Outreach Specialist, December 29, 2023
Thank you for bringing this to our attention, and we're sorry to hear that the appliance did not live up to your expectations, Angry Customer 888. Our team will evaluate your review to help implement future design improvements to our product lines. Knowing what is most important to our family only helps us design more products with a better understanding of what is needed for you. Please know that we strive to produce quality products, and your feedback does not go unnoticed. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Blew hot air 2 days after we turned it on
on December 27, 2023
Posted by: Turtle lake house
Not really sure why, but we had to frantically remove all our food out of the fridge only two days after turning the fridge on. It started blowing warm-hot air into the fridge and everything was getting cooked inside the fridge. Other than that, it has been working fine but we are worried it will happen again when we are not at home and all our food will spoil.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, December 28, 2023
Hi there, valued customer! Thank you for making time to provide us with your feedback. We apologize that you had this experience with your new unit. Usually, it needs 24hrs to be open to get the unit starting to cool, if you happen to experience this same issue don't hesitate to reach back to us via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Looks amazing
on December 20, 2023
Posted by: brad1520
I bought the stand alone fridge and freezer with the trim and pairing kit. Aside from the sleek design and look, the functionality seems great. So far so good!!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Water tastes horrible
on December 9, 2023
Posted by: JSUP
I have replaced the filter now, and the water tastes absolutely horrible. We can't figure it out. We also have it set at 1 C and its not 1 C
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, December 11, 2023
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that this has been your experience with your unit. Should you need help in the future, feel free to reach out us here or via Live Chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Written by a customer while visiting frigidaire.ca