Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Average customer rating
3.9
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
147
4 Stars
59
3 Stars
19
2 Stars
9
1 Star
47
75%of customers recommend this product.
(
194 out of
258)
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
4
Love the layout, sure wish the door was reversible
on August 14, 2026
Posted by: ikyu72
This was the best fridge, layout and size we found, instant winner. We wanted an all fridge because we already had a small upright freezer. Like the simple lines too. Almost didn't buy, and remain frustrated by the non-reversible door, and the fact that in order it, you need a kit that includes a second door. We were even willing to order and wait for it from the factory, but not an option.
Generally happy with the product, but that type of service and sustainability needs to improve from companies such as this.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, August 18, 2026
Hi there. Thank you for taking the time to share such detailed feedback. We’re glad to hear that the layout, size, and simple design of your Frigidaire refrigerator made it the right choice for your home. We understand how important door flexibility can be, especially when working with a specific kitchen layout.
We’re sorry the non-reversible door and availability of the required kit caused frustration. We appreciate your willingness to order and wait for a factory option and understand your concerns regarding service and sustainability. Your feedback is valuable, and we’ll be sure to share it with our team as we continue looking for ways to improve our products and customer experience. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re sorry the non-reversible door and availability of the required kit caused frustration. We appreciate your willingness to order and wait for a factory option and understand your concerns regarding service and sustainability. Your feedback is valuable, and we’ll be sure to share it with our team as we continue looking for ways to improve our products and customer experience. Thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features, layout and shelf placement. Runs very quietly as well.
on August 11, 2026
Posted by: Dougxxx
I bought this a month ago and happy that I did. The purchase and delivery experience were excellent. The refrigerator meets our needs perfectly.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, August 13, 2026
Hi Dougxxx!
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire refrigerator meets your needs perfectly and that you’re enjoying its thoughtful layout, shelf placement, and quiet performance. We’re also glad your purchase and delivery experience went so smoothly!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful feedback! We’re thrilled to hear that your Frigidaire refrigerator meets your needs perfectly and that you’re enjoying its thoughtful layout, shelf placement, and quiet performance. We’re also glad your purchase and delivery experience went so smoothly!
If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Beautiful, Spacious and Professional
on August 10, 2026
Posted by: mordechai
Very happy with this refrigerator. It looks beautiful and professional, has lots of space, and keeps everything organized and at the right temperature. The shelves and door bins are very practical and adjustable. We installed it together with the matching freezer and trim kit, and the finished look is amazing. Very happy with the purchase and would definitely recommend it.
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, August 12, 2026
Hi, mordechai! Thank you for sharing your wonderful review! We’re delighted to hear that you’re so happy with your Frigidaire Single Door Refrigerator. It’s great to know that you’re enjoying the spacious interior, practical adjustable shelves, and door bins, and that everything is staying organized and at the right temperature. We also love hearing that your refrigerator, matching freezer, and trim kit came together to create such a beautiful, professional look! We truly appreciate your recommendation and are so glad you chose Frigidaire.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. We’re always happy to help whenever you need us. –Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST. We’re always happy to help whenever you need us. –Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Vary spacious.
on August 9, 2026
Posted by: Nicole08
We’ve had a frigidaire for 18 years when we had to replace it.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 11, 2026
Hi Nicole08, thank you for taking the time to share your feedback. We're honored to hear that you've trusted Frigidaire for 18 years and chose another Frigidaire refrigerator when it was time to replace your previous appliance. We're also glad to hear that you're finding your new refrigerator very spacious.
Thank you for your continued loyalty to Frigidaire, and we hope you enjoy your new refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for your continued loyalty to Frigidaire, and we hope you enjoy your new refrigerator for many years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Nice Fridge
on August 7, 2026
Posted by: tassmac
Love the addition of the water dispenser. Lots of shelves.
Response from frigidaire.caBy Reed, Online Outreach Specialist, August 10, 2026
Hi tassmac, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your Frigidaire Single-Door Refrigerator. It's great to know that you appreciate the convenient water dispenser and the generous shelf space.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on August 1, 2026
Posted by: Jadwiga
I bought a little over a month ago and absolutely love it
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, August 5, 2026
Thank you for taking the time to share your wonderful feedback! We are delighted to hear that you are absolutely loving your new refrigerator.
It's great to know that you are enjoying its features and that it has been a positive addition to your home. We strive to design appliances that combine convenience, performance, and reliability, and we're pleased that your refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It's great to know that you are enjoying its features and that it has been a positive addition to your home. We strive to design appliances that combine convenience, performance, and reliability, and we're pleased that your refrigerator is meeting your expectations.
Thank you for choosing Frigidaire. We hope your refrigerator continues to provide reliable performance and convenience for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Awesome Unit
on July 24, 2026
Posted by: Christine s
Love my Frigidaire professional that’s replacing the same unit I purchased in 2013. The door is very roomy so the show are a little narrower. Lots of space to see everything that’s inside. The only thing that’s really missing is the name on the outside lol
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, July 27, 2026
Hi, Christine s! Thank you for sharing your wonderful feedback! We're thrilled to hear that your new Frigidaire Professional refrigerator has lived up to your expectations and is a worthy replacement for the one you enjoyed for so many years. It's great to know you're enjoying the spacious interior and improved visibility. We also appreciate your lighthearted comment about the exterior branding—feedback like yours helps us continue improving our products. If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Serial Defects - Do Not Buy!
on July 21, 2026
Posted by: Defeated Purchaser
I bought the side-by-side Fridge and Freezer in April 2023. The compressor in the fridge was replaced in the summer of 2023 and then failed entirely in August 2024. The fridge was replaced in November 2024 via claim in accordance with Quebec's legal warranty and that new fridge is now leaking water after less than 2 years The matching freezer failed in January 2026 and was also replaced following a claim based on legal warranty. At this point, it is not bad luck or a coincidence but seems to be a systemic failure in manufacturing.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 22, 2026
Hi valued customer, thank you for taking the time to share your feedback. We're truly sorry to hear about the repeated issues you've experienced with both your Frigidaire Single-Door Refrigerator and matching Freezer. We understand how frustrating and disappointing it must be to encounter multiple repairs and replacements over the years, especially after expecting reliable performance from your appliances.
We sincerely apologize for the inconvenience these recurring issues have caused. We appreciate you providing the detailed history of your experience, as feedback like yours is important and helps us better understand our customers' concerns.
We'd like the opportunity to review your current refrigerator's water leak and your service history in more detail. Please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET, and we'll be happy to assist you further. — Reed
We sincerely apologize for the inconvenience these recurring issues have caused. We appreciate you providing the detailed history of your experience, as feedback like yours is important and helps us better understand our customers' concerns.
We'd like the opportunity to review your current refrigerator's water leak and your service history in more detail. Please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET, and we'll be happy to assist you further. — Reed
Written by a customer while visiting frigidaire.ca