Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Refrigerator - Stainless Steel
Customer Rating
3
Love the look of these two units together
on August 30, 2024
Posted by: joe rockhead
It's a bit early to write this review as we've only had it for two weeks. One thing I have noticed is a lot of condensation build up on the inside on the front center ceiling. I'm thinking the gasket isn't air tight and need to call in to have a warranty call placed. Calling customer service is on my to do list for today. Due to this condensation I dropped the rating but will change if problem gets easily resolved.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, September 3, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We strive to ensure we provide the best experience possible for our consumers. If you have any specific feedback or need assistance with an appliance, please let us know.
Should you need help in the future, feel free to reach out us here or via Live Chat at frigidaire.ca or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.-8 p.m. EST.
Often too warm. Does not maintain the cold temperature, even with chill bost.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, August 20, 2024
We are sorry your experience with your refrigerator didn’t match your expectations. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.ca/ or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
I got this fridge last month and so far it's great! Looks very good in my kitchen! The only small gripe I have to get used to is the lack of auto-closing door. But other then that, it's been amazing.
The fridge works fine, but it doesn't seem very well thought out. The shelving is narrow and the trays on the door don't make any sense, you can't fit more then 5-6 bottles in a single tray. LG designs are way better.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, August 19, 2024
Thank you for taking the time to provide us with a review.
We apologize for your short-term experience with your new single-door refrigerator in such a short time and can understand your disappointment. Please accept our sincerest apologies for any inconvenience this may have caused.
We strive to produce quality products, and your feedback does not go unnoticed, particularly with the shelves and trays. Please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
We appreciate your rating, and if there's anything we can do to improve and elevate this experience, please let us know and feel free to connect with us on a call by dialing 1-800-265-8352, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.