If I could give 0 stars I would. I have had the fridge for less than 5 years with poor thermal performance. Why? Because it has been leaking coolant inside the fridge. My family has been exposed to dangerous industrial chemicals this entire time. Now, after complete failure, to repair it is the same cost as a new fridge. And to replace it the dimensions have changed so we need to buy both a Fridge and Freezer combo again. I am really struggling to stay loyal to the brand. It was clearly faulty during the warranty period. I expect a corporate response and support for our unhealthy situation!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maria, Online Outreach Specialist, December 24, 2024
Thank you for bringing your concerns to our attention, Jeff. We sincerely apologize for the issues you’ve experienced with your refrigerator and for the frustration and worry this has caused. Your safety and satisfaction are extremely important to us, and we take matters like these very seriously. While we are unable to locate specific details regarding your case from the information provided, we want to ensure that your concerns are fully addressed. Please reconnect with us via live chat or call us at 1-(800) 265-8352 Monday-Friday from 8:30 am to 8:00 pm EST for further assistance. Our team is committed to thoroughly reviewing your situation and exploring possible solutions to resolve this matter. Thank you for your patience as we work to support you through this process. - Maria
We wanted a fridge that would look clean and fit in an ackward size location. This fridge was perfect and with the addition of a water dispenser inside was anadded bonus. The lighting inside is amazing and the addition of an air filter is simply brilliant.