Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
Excellent review
on December 1, 2024
Posted by: Jojobean
Just moved into our new place. Fridge and freezer look great. This is our second set and we always get this combo. We love them. Ice maker works fantastic. Highly recommended. Thanks
This is the second Fridge Freezer combo I have bought and recommend it.
on November 29, 2024
Posted by: CharBar
I like the new design with more door shelves, makes finding items easier. I owned this combo since 2010 and just recently had to replace the fridge, but the newer style doesn't match the older one, so I had to buy both.
Bought it 2 months ago and really impressed , look is awesome and works perfect , ice machine is is making ice really fast , worth the money I spent for , will recommend that product for sure.
Overall, good product but very unhappy with the door handles. The display models had a brushed look but the ones I got had chrome tops. The freezer looks different than the fridge
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, October 18, 2024
Hi, Jatinder. We appreciate your time in providing feedback. We acknowledge that some of the designs fell short of your expectations. We want you to know that you have been heard, and please let us know if there is something we can do to help you. Just connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be happy to assist. Best Regards, Ruth
First "professional " fridge we bought started to freeze everything within 6 months. The new design has the door go almost completely to the ground. It's too low no matter how much you adjust!! It will shear the top of your toes off if you are not paying attention.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jaycee, Online Outreach Specialist, September 23, 2024
Thank you for stopping by and taking the time to review.
We apologize that you had this experience with your single-door freezer in such a short time, and we can understand your disappointment. Please accept our sincerest apology for any inconvenience this may have caused you.
Electrolux/Frigidaire strives to provide the most reliable products and services, and we're sorry if your experience didn’t match your expectations. It is an uncommon instance, and we’ll do better in the future.
Customer care is a big deal, and it is important to me that you have access to the best available. If there is anything we can do to improve your experience or have any other specific assistance, feel free to reconnect with us via Live Chat or on a call by dialing 1-800-265-8352, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you.