Customer reviews from frigidaire.ca
Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.4 out of 5
4.4
(156 Reviews)
Open Ratings Snapshot
Rating breakdown 156 reviews
5 Stars
101
4 Stars
34
3 Stars
7
2 Stars
3
1 Star
11
86%of customers recommend this product. 
(
126 out of 146
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
4 out of 5
4
Replacement of previous models
on February 24, 2026
Posted by: Dadmigo
We recently replaced our 11 year old pair of side-by-side Frigidaire Professional refrigerator and freezer with the new models. We were quite happy with the previous models but the evaporators on both had started to fail. We hope the new ones will last as long or longer.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, February 24, 2026
Hi Dadmigo, thank you for your continued trust in Frigidaire. We’re honored that after 11 years with your previous Professional refrigerator and freezer, you chose to replace them with our newer models. It’s wonderful to hear you were happy with the originals, and we truly hope your new units provide the same—if not even longer—reliable performance for years to come.

If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.ca or by phone at 1-800-265-8352, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.

— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Great functionalities
on January 2, 2026
Posted by: Ongom
My Frigadier performs beyond what I expected of it. It is a great piece of machine.
I would recommend this to a friend!
Response from frigidaire.caBy Jessica, Online Outreach Specialist, January 5, 2026
Thank you for your feedback! We’re thrilled to hear that your 19 Cu. Ft. Single-Door Freezer is performing beyond your expectations. We appreciate your review and hope it continues to serve you reliably for years to come! Should you have any additional questions or concerns, please don't hesitate to call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Nice Fridge
on December 23, 2025
Posted by: Bartlaw
Bought a month ago - easy to use nice fridge lots of storage. Not as deep as our last one but more room.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1 out of 5
1
Garbage
on June 23, 2025
Posted by: Uxbridge
Do not buy this freezer, after 2 years they just told me its un repairable and I have to buy a new one. What a waste of money
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, June 24, 2025
Thank you for sharing your experience, and we sincerely apologize for the frustration this situation has caused you. We understand how disappointing it is when an appliance no longer functions as expected, especially after investing in it.

While we strive to design durable products, we understand that, in some cases, issues can arise as the appliance ages. If the unit is no longer repairable, we deeply regret that this was the outcome for you, and we can imagine how disappointing it must be to face the need for a replacement.

I can see that you have been assisted by one of our customer service representatives toward a resolution. If you need further assistance, please feel free to contact us by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Great fridge
on April 30, 2025
Posted by: j1234
Very happy with purchase. Compact but still spacious. Using for drinks. Love all the shelves and the drawers at the base. Would recommend.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Freezer
on April 11, 2025
Posted by: SKKK
So far so good, nice clean look. We replaced the older version with the new version. Unfortunately, had to do fridge and freezer as the sizes changed some.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Love this Freezer, but make sure to put a filter on the water to make the ice taste good
on April 7, 2025
Posted by: JennyC
I can't believe I finally have enough room in my freezer! After 25 years of having too small a freezer I got this freezer, the fridge that matched, and the trim kit that paired them and it looks amazing. Had them add the water filter though, don't need my ice cubes tasting weird!
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, April 7, 2025
Hi, Jenny. That's awesome! It must feel so good to finally have that extra space in the freezer after all those years of managing with a smaller one. The matching fridge and trim kit sound like a perfect upgrade! And adding the water filter is such a smart choice for perfect-tasting ice cubes. We hope that we can continue to satisfy you and help you in the future. For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Performance and Design
on March 25, 2025
Posted by: JohnL
I appreciate the spaciousness, efficient organization, and features like frost-free operation and adjustable shelves. The upright freezer has ample storage, an efficient layout, quiet operation, and bright interior lighting, enhancing user convenience.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, March 26, 2025
Hi, John. Thank you for taking the time to share your experience! We're thrilled to hear that you're enjoying the spacious design, efficient organization, and convenient features of your upright freezer. It's great to know that the frost-free operation, adjustable shelves, and bright lighting are making a difference in your daily use.

Your feedback is truly appreciated, and we’re glad our product meets your expectations. If you ever need any assistance or have further insights to share, please don’t hesitate to reach out via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
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