Customer reviews from cafeappliances.com
Caf - 24 in. Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 16 Place Settings, 44 dBA - Custom Panel Ready
Average customer rating
4.2
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
207
4 Stars
52
3 Stars
22
2 Stars
21
1 Star
29
77%of customers recommend this product.
(
145 out of
189)
Customer Reviews for Caf - 24 in. Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 16 Place Settings, 44 dBA - Custom Panel Ready
Customer Rating
5
Very Happy
on May 27, 2026
Posted by: John372
from Ocala, FL
We have been very happy with our Cafe' dishwasher since installation. It is very quiet and performs very well. We haven't had to rewash anything yet. We usually run our diswasher each night and if it wasn't for the app telling me when it was done you wouldn't even know, thats how quiet it is. It is also very efficient with the cleaning and drying.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Second Review To Include More Issues
on May 5, 2026
Posted by: Gregg1971
I wrote an earlier review about the top rack breaking and the overall interior quality bring poor.Now water is leaking out the bottom of the dishwasher. Time to replace with a different brand.
Response from cafeappliances.comBy Julia, Cafe, May 8, 2026
We see that you've been in contact with our internal team and are working towards a resolution. We recommend continuing to work with us directly on this.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Silent and efficient!
on May 4, 2026
Posted by: jr88
from North Carolina
The dishwasher is silent, spacious, and efficient. It also looks great and the build is good.
I would recommend this to a friend!
Response from cafeappliances.comBy Julia, Cafe, May 21, 2026
We're thrilled to know you're enjoying your dishwasher. This 44 dBA model provides a powerful yet quiet clean. We're confident it'll serve you well, and quietly, for years to come.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Expected dishwasher to last longer
on May 1, 2026
Posted by: CCTX
Purchased the dishwasher in July 2022. In January 2026, dishwasher stopped working. Replaced the main control board. Turned dishwasher on and thought all was good. Heard a pop and dishwasher was dead.
Wasted money on Cafe dishwasher, wasted money on trying to repair it.
My entire Kitchen was Cafe appliances. Thought about buying another Cafe dishwasher but did not want to take another chance on a Cafe dishwasher. Dishwasher looked nice but didn't last long. So now I have a different brand of dishwasher in a Cafe appliance kitchen.
Wasted money on Cafe dishwasher, wasted money on trying to repair it.
My entire Kitchen was Cafe appliances. Thought about buying another Cafe dishwasher but did not want to take another chance on a Cafe dishwasher. Dishwasher looked nice but didn't last long. So now I have a different brand of dishwasher in a Cafe appliance kitchen.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, Cafe_ Appliances, May 5, 2026
We would like to assist you with this dishwasher and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Terrible efficiency and poor design
on April 30, 2026
Posted by: ke26
from Lakewood Village, Texas
It runs for 4 hours and still does not get dishes dry. Terrible rack design, would never buy another one.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Diego, Cafe_Appliances, May 1, 2026
We'd like to help you with your dishwasher not drying. We recommend making sure you are using a high efficiency detergent in a tablet or packet form. Additionally, check that the inlet water temperature is at least 120°F. You can find more information here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_gl=1*k61a1d*_ga*
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Not The Best
on April 27, 2026
Posted by: Gregg1971
from Livermore, CA
This is the second Cafe dishwasher we have owned and the second one I feel the quality is still not up to par. We were hoping the for better results from this one. The interior racks are poor quality. The Custom Fit Top Rack with Ultra Wash broke with in a few months despite NEVER using it. It would constantly need to be fully pushed in to close the door. It finally stopped working and broke. The dishes and cup don't dry all the way and need we need to try with a towel prior to putting away the dished and cups. Not pleased with this produst overall. I feel like it is not worth the cost. Too expensive for the quality.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 30, 2026
We'd like to help out with the rack and offer tips that can help with the overall drying performance for your unit. To get the most out of the dry cycle, we recommend making sure that your inlet water temperature is reaching 120°F at minimum. This also helps with the cleaning performance and allows detergent to completely dissolve. We also recommend using a dedicated rinse aid. This helps prevent spots on glasses and promotes drying by causing water to sheet off of dishware and glassware. You can check out additional troubleshooting here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451.
For the rack needing replaced, one of our agents will be reaching out over email to collect additional information. Please respond at your earliest opportunity.
For the rack needing replaced, one of our agents will be reaching out over email to collect additional information. Please respond at your earliest opportunity.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Lower wash arm hits silverware basket
on April 25, 2026
Posted by: JG2Texas
Upper dish rack can not be used in its lowest position because wash arm hits silverware basket handle. This is a known issue but I don’t see that Cafe has addressed this & provided a solution / silverware basket with layer handle that fits properly or other correction.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 28, 2026
We will be passing your comments about the silverware basket and rack position over to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Quiet
on April 18, 2026
Posted by: Lou7
Beautiful inside and out, loads of speeds and very quiet!!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com