Customer reviews from cafeappliances.com
Caf - 24 in. Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 16 Place Settings, 44 dBA - Custom Panel Ready
Average customer rating
4.2
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
207
4 Stars
52
3 Stars
22
2 Stars
21
1 Star
29
77%of customers recommend this product.
(
145 out of
189)
Customer Reviews for Caf - 24 in. Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 16 Place Settings, 44 dBA - Custom Panel Ready
Customer Rating
5
Capable an Quiet
on October 28, 2025
Posted by: Twig 74
We all around dishwasher appliance. It is well designed and extremely quiet during operation. It's a very handsome dishwasher that blends nicely with our kitchen in the matte black finish. Although I rarely use the feature of Wi-Fi operation, it comes with that feature and I suppose for some may have some value. This is a good buy. The inexpensive but a very solid higher end dishwasher.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love all the Features!
on October 27, 2025
Posted by: Caryl
from West Chester, PA
[This review was collected as part of a promotion.] GE made it easy to register my appliances. I really like the bottle washer feature with clips, silverware wash feature, and the express and gentle cycles.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Awesome machine!
on October 22, 2025
Posted by: Murtaugh64
from Coopersburg, PA
[This review was collected as part of a promotion.] I've had this dishwasher for about 4 months now and I could not be happier. Quiet, efficient with great capacity and the dishes come wonderfully clean. Add in that I can start it from my phone and you get complete satisfaction.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Eh, really only worth it so things match
on October 21, 2025
Posted by: oparker
[This review was collected as part of a promotion.] I bought a full kitchen suite of the Cafe appliances and went with this specifically so everything matches, and my general opinion of it is about that apathetic. I feel like ths interior is somehow smaller than previous diswashers i've had, that could be wrong but it defintiely feels like I'm running the dishwasher more than usual. I also feel like my pans aren't getting cleaned as well anymore. Great for the asthetic but that's what you're paying for
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Diego, Cafe_Appliances, October 22, 2025
We want to help you with the performance of your dishwasher. We recommend making sure your unit has an inlet water temperature of at least 120°F. Additionally, we recommend using high efficiency detergent on a tablet or packet form. You can find more details in pages 22 to 23 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--N8WRS7By--/4dadfa2e6981309ae8cb45af496c66528e74d809.pdf
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
We are going to share your comments regarding the unit's capacity with our product team for review.
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
We are going to share your comments regarding the unit's capacity with our product team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
very good
on October 16, 2025
Posted by: supersport
[This review was collected as part of a promotion.] We like it overall, the third rack interferes sometimes with the second rack and doesn't let the door close. Love how it is connected through the app
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great capacity excellent cleaning
on October 13, 2025
Posted by: Homewashcafe
from Joplin mo
[This review was collected as part of a promotion.] Love it! Quiet cleans well and pretty. Best washer we’ve ever had
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Noisy, confusing control panel
on October 13, 2025
Posted by: Bananana
[This review was collected as part of a promotion.] Noisier than our previous dishwasher. Control panel is very confusing. The racks don’t really hold the dishes and glasses in place.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Diego, Cafe_Appliances, October 15, 2025
We'd like to help you with the sound level of your dishwasher. We recommend making sure you are loading your items properly by following the instructions in pages 13 to 19 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--N8WRS7By--/4dadfa2e6981309ae8cb45af496c66528e74d809.pdf
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
We are going to share your comments regarding the controls with our product team for review.
If your issue persists after troubleshooting, we recommend scheduling service with one of our Bodewell technicians by calling 1-833-426-3393 or visiting us online at: https://www.geappliances.com/ge/service-and-support/service.htm
We are going to share your comments regarding the controls with our product team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Good Features but doesn't stay level.
on October 11, 2025
Posted by: PJ Mena
from Tigard, OR
[This review was collected as part of a promotion.] Looks elegant and cleans well. The third shelf is nice and having jets dedicated for items in it are great as are jets specifically for the silverware area. The spacing of the racks isn't quite right for some of our bowls or tupperware so there are some items wwe have a hard time finding a spot for. My biggest complaints are the craftsmanship isn't what I had hoped for. The edge of the silverware rack and bottom rack catch on the rubber trim when we slide the rack in and out. And one of the leveling screws for the feet stripped out while we were installing it so we have to prop it up on some shims. It would be nice if there were two sets of side screws on each side to keep it in place when mounted. The single side mounting screw is in a position where the feet can slip backwards if the racks are loaded with enough weight and it causes the whole unit to shift. So we periodically have to re-position it. If the floor leveling screws/plates were made of better quality and there were two locations on each side to screw into the wall to help keep it in place it would 4.5 or 5 stars.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Tierra, GE_Appliances, October 13, 2025
We are glad to assist with the leveling of your dishwasher. We recommend referring to the details of the installation instructions for leveling directions starting with page 14 here: ,https://products-salsify.geappliances.com/image/upload/s--YGOLGmeO--/bb1b293e61462ac6d5e4cd4234d3a6b703e6639c.pdf
If further assistance is needed, please have a qualified installer come out to check on this.
As far as the rack getting stuck, using a Rinse Agent can help minimize the build-up of detergent and hard water minerals on your dishes and on the interior of the unit. Also be sure to use high quality detergent, such as Cascade Platinum, ActionPac, or Finish Quantum Automatic Dishwashing Detergent. You can refer to the following article for additional troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988#:~:text=If%20the%20Upper%20or%20Lower,of%20the%20methods%20provided%20below.
If further assistance is needed, please have a qualified installer come out to check on this.
As far as the rack getting stuck, using a Rinse Agent can help minimize the build-up of detergent and hard water minerals on your dishes and on the interior of the unit. Also be sure to use high quality detergent, such as Cascade Platinum, ActionPac, or Finish Quantum Automatic Dishwashing Detergent. You can refer to the following article for additional troubleshooting:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988#:~:text=If%20the%20Upper%20or%20Lower,of%20the%20methods%20provided%20below.
Written by a customer while visiting cafeappliances.com