Customer reviews from cafeappliances.com
Caf - 24 in. Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 16 Place Settings, 44 dBA - Custom Panel Ready
Average customer rating
4.2
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
207
4 Stars
52
3 Stars
22
2 Stars
21
1 Star
29
77%of customers recommend this product.
(
145 out of
189)
Customer Reviews for Caf - 24 in. Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 16 Place Settings, 44 dBA - Custom Panel Ready
Customer Rating
2
My review
on February 19, 2026
Posted by: 3dogs
It is super quiet. I don’t like that I can’t have water bottles in it AND regular dinner plates. If you move the top shelf down, water bottle will fit but dinner plates on bottom won’t. So the utensil rack is pretty useless. Performance is great but takes a few hours to wash which is also different for me. I wouldn’t buy again
Response from cafeappliances.comBy Sarah, Café _Appliances, February 20, 2026
We're glad to hear you've found the dishwasher to perform well and quietly, and we’d like to provide information about your model. We have tips about how to best load your dishwasher available starting on page 13 of the manual; that’s linked here: https://products-salsify.geappliances.com/image/upload/s--N8WRS7By--/4dadfa2e6981309ae8cb45af496c66528e74d809.pdf
Cycle time depends on various factors, including soil level, the options selected, etc. There have also been changes in recent years to federal guidelines, which have resulted in dishwashers using less water and energy to run; they run longer to ensure the washing performance isn’t negatively impacted. More information about normal run time is available at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
Your feedback regarding the loading, cycle time, etc. will be shared with our product team for future consideration.
Cycle time depends on various factors, including soil level, the options selected, etc. There have also been changes in recent years to federal guidelines, which have resulted in dishwashers using less water and energy to run; they run longer to ensure the washing performance isn’t negatively impacted. More information about normal run time is available at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
Your feedback regarding the loading, cycle time, etc. will be shared with our product team for future consideration.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love the unexpected features of our Cafe Dishwashe
on February 14, 2026
Posted by: Jim236
Love the top rack for large utensils.
We are always using he bottle washer and the lid holder which are unexpected features we love!!!
We are always using he bottle washer and the lid holder which are unexpected features we love!!!
Response from cafeappliances.comBy Diego, Cafe_Appliances, February 17, 2026
We’re delighted to hear that you’re enjoying the top rack for large utensils as well as the bottle washer and lid holder features.
This dishwasher also offers a customfit top rack that can be adjusted to maximize flexibility, while the UltraWash Zone uses powerful jets to tackle stuck-on food on silverware, cooking utensils, and ramekins. You can also expect precision cleaning and superior dryness on fine china, dinnerware, and plastics thanks to features like variable-pressure jets and dual-convection Ultra Dry that deliver excellent results with every cycle.
Thank you for choosing Cafe Appliances for your home!
This dishwasher also offers a customfit top rack that can be adjusted to maximize flexibility, while the UltraWash Zone uses powerful jets to tackle stuck-on food on silverware, cooking utensils, and ramekins. You can also expect precision cleaning and superior dryness on fine china, dinnerware, and plastics thanks to features like variable-pressure jets and dual-convection Ultra Dry that deliver excellent results with every cycle.
Thank you for choosing Cafe Appliances for your home!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Leaking leaking and more leaking
on February 14, 2026
Posted by: Earlmama
This model is the second whole dishwasher we have had replaced since renovating our kitchen this past summer. In addition, we have replaced 5 doors due to leaking. It is still leaking and I am so frustrated.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 16, 2026
We would like to assist you with this dishwasher and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
LEAKED AFTER JUST 5 YEARS.
on February 13, 2026
Posted by: Steve70
LEAKED AFTER JUST 5 YEARS. QUIET. Does not always fully dissolve cascade detergent packets, even with a "normal" load.
A word about Cafe seres (from 15 years ago, with MW replacement and dishwasher 5 YEARS AGO): Microwave failed early, replaced with the same to match the style. The handle was cheap plastic w/ SS "look" contact paper- quickly wore off. Refrigerator, ice maker stopped dispensing after 7 yrs, membrane over buttons wore out too, dishwasher (1st one) had heater stuck on and melted all inside, replaced with another only lasted 5 years, leaking tub.
A word about Cafe seres (from 15 years ago, with MW replacement and dishwasher 5 YEARS AGO): Microwave failed early, replaced with the same to match the style. The handle was cheap plastic w/ SS "look" contact paper- quickly wore off. Refrigerator, ice maker stopped dispensing after 7 yrs, membrane over buttons wore out too, dishwasher (1st one) had heater stuck on and melted all inside, replaced with another only lasted 5 years, leaking tub.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 16, 2026
We strongly advise you to schedule service with our Bodewell technicians to get this dishwasher issue properly addressed. You can schedule an appointment with a Bodewell technician by calling 1-833-4BODEWELL (1-833-426-3393) or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Everything I needed
on February 13, 2026
Posted by: Melissa E M
Love all the products . Always have the greatest stuff!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Control Lock not optimal
on February 8, 2026
Posted by: JKStilly
It washes nicely and looks great, but the racks don’t glide easily which makes me think that something will wear down and break sooner rather than later. Also the fact that you need to get onto the app to lock the control panel is absurd. I should be able to lock the controls easily while loading or unloading.
Understand one version of my machine has control locks on the panel and another has it only through the app. I gotthe latter.
Understand one version of my machine has control locks on the panel and another has it only through the app. I gotthe latter.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Diego, Cafe_Appliances, February 10, 2026
We want to help you with your dishwasher racks not sliding. We recommend using high efficiency detergent such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent. You can find more information on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
We are going to share your comments regarding the lock controls feature with our product team for review.
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
We are going to share your comments regarding the lock controls feature with our product team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good quality
on February 8, 2026
Posted by: West Virginia Mama
We recently purchased this dishwasher. It has adequate room for my dishes. I love the top pull out tray for larger utensils and knives. It is quiet when running. My only concern is that the dishes are not completely dry, even when using the normal heated dry setting.
Response from cafeappliances.comBy Diego, Cafe_Appliances, February 17, 2026
We are glad to hear you are loving your dishwasher and we want to help you with its drying performance. We recommend making sure you are using a high efficiency detergent in a tablet or packet form. Additionally, check that the inlet water temperature is at least 120°F. You can find more information on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
RUN AWAY from this dishwasher!
on January 24, 2026
Posted by: Cindy26
from Arkansas
RUN AWAY from this dishwasher! We replaced the dishwasher when it stopped working after 1 1/2 years. Bought the same product, hoping the original,poor quality was a fluke. After 1 repair using the extended warranty we purchased, we are once again without a working dishwasher. It seems to work for about a year, then stops. After waiting for over 6 weeks for the second extended warranty repair, we still do not have a working dishwasher. GE should be ashamed to sell this piece of junk.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, January 26, 2026
We're sorry to hear about your dishwasher currently needing repair. However. we're glad to see that you are currently working with your warranter to get this resolved. We recommend continuing to work with them for the best assistance. Furthermore, we're confident that after repair, your dishwasher is going to serve you for many years come.
Written by a customer while visiting cafeappliances.com