Customer reviews from cafeappliances.com
Caf - 24 in. Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 16 Place Settings, 44 dBA - Custom Panel Ready
Average customer rating
4.2
(331 Reviews)
Rating breakdown 331 reviews
5 Stars
207
4 Stars
52
3 Stars
22
2 Stars
21
1 Star
29
77%of customers recommend this product.
(
145 out of
189)
Customer Reviews for Caf - 24 in. Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 16 Place Settings, 44 dBA - Custom Panel Ready
Customer Rating
4
Pretty happy
on March 12, 2026
Posted by: KPol
So far so good, very sleek and stylish. Very quite. When you lower one side of the upper basket the door does no shut properly. I guess that's a design flaw. Doesn't dry the dishes as good as I expected.
Response from cafeappliances.comBy Julia, Cafe, March 31, 2026
We recommend reviewing the loading instructions to improve your experience with the adjustable racks starting on page 14 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--N8WRS7By--/4dadfa2e6981309ae8cb45af496c66528e74d809.pdf. Page 24 of the same Use and Care Manual provides troubleshooting tips for drying performance. If these tips don't resolve the issue, please make an appointment with one of our Bodewell technicians, by calling 1-833-4BODEWELL.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Takes a long time
on March 12, 2026
Posted by: krS1
While I like the dishwasher. I do not like that it takes over 3 hours for regular cycle and heated dry.
Response from cafeappliances.comBy Julia, Cafe, March 31, 2026
The length of a cycle depends on the cycle selected and the options added to the cycle. You can learn more about the approximate cycle times starting on page 7 of the Use and Care Manual here: https://products-salsify.geappliances.com/image/upload/s--N8WRS7By--/4dadfa2e6981309ae8cb45af496c66528e74d809.pdf. We're confident this dishwasher will continue to serve you well for years to come.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So new!
on February 28, 2026
Posted by: PJH216
So far, so good. We’ve only run it a couple of times as it’s only been installed for about a week. Hoping for great long term performance.
Response from cafeappliances.comBy Adrian, Cafe_Appliances, March 31, 2026
We are confident that this dishwasher will serve you well for many years to come. This dishwasher includes a CustomFit Lid Caddy that we think you'll love. Cup lids and blender blades can easily dry thanks to the CustomFit Lid Caddy. It is designed to hold items at the perfect position for cleaning and restricts water from pooling, so pieces come out clean and dry after every wash.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Needed repair in just two months
on February 28, 2026
Posted by: Dee1127
from Spokane, WA
After only 66 cycles and two months, our dishwasher was leaking. It turns out it had already melted through the lower spray arm and was shooting large streams of water directly at the door. Seems like a huge design flaw in such a pricey dishwasher, I noticed the aftermarket spray arms from GE had metal plates on the bottom to protect them. Glad we bought the warranty from the store as we’ve already had to use it.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, March 2, 2026
We are sorry to hear that your dishwasher was leaking due to the spray arm. We are confident that our Bodewell technicians will get this issue resolved with your manufacturer's warranty. Your feedback is extremely important to us, and we will pass these comments along to our product design team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Poor performance
on February 25, 2026
Posted by: Cyurick
We bought this dishwasher to replace an older Cafe dishwasher. We have had this dishwasher for 2 months and the lower spray arm has melted on the heating element. GE sent a repair person out to look at the problem. He lowered the heating element and said he did not know what else to do. He recommended we do not use the ultra dry option.
I am not happy about not being able to use a drying option. I was happy with prior GE Cafe dishwasher not happy with new one.
Response from cafeappliances.comBy Tierra, Café_Appliances, February 27, 2026
We'd like to assist with the lower arm of your dishwasher melting. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
4
very good
on February 23, 2026
Posted by: none1
The dishwasher is very quiet and does a very good job washing the dishes.
Written by a customer while visiting cafeappliances.com
Customer Rating
2
Leaks
on February 22, 2026
Posted by: Tammy 123
Only one month old leaking water all over floor to find out known issues with this and still installed without changing out parts faulty. Not happy
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Julia, Cafe, February 23, 2026
We see you're currently working with our service team to resolve the issue. Please continue working with them, as they are best equipped to assist you in this case.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
don’t buy
on February 21, 2026
Posted by: Dylboy clean
Not even six months old the top rack is out of line. Bottom rack comes out very easily. The metal is extremely weak and difficult Plates so there’s a horrible product all around overrated.
Response from cafeappliances.comBy Diego, Cafe_Appliances, February 23, 2026
We want to help you with your dishwasher racks being out of line and coming out. We recommend making sure you are loading your items properly by following the instructions on pages 13 to 18 of the owner's manual here: https://products-salsify.geappliances.com/image/upload/s--N8WRS7By--/4dadfa2e6981309ae8cb45af496c66528e74d809.pdf
We are going to share your comments regarding the rack material with our product team for review.
We are going to share your comments regarding the rack material with our product team for review.
Written by a customer while visiting cafeappliances.com