Customer reviews from whirlpool.com
Whirlpool - 18 inch Stainless Steel Dishwasher with Half Load Cycle and Triple Spray Arms - 48 dBA - Stainless Steel
Average customer rating
5 out of 5
5
(1 Review)
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Rating breakdown 1 review
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
0
0%of customers recommend this product. 
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0 out of 1
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Customer Reviews for Whirlpool - 18 inch Stainless Steel Dishwasher with Half Load Cycle and Triple Spray Arms - 48 dBA - Stainless Steel
Customer Rating
5 out of 5
5
Dishwasher top rack can be adjusted.
on August 12, 2026
Posted by: Need solutions.
When I first used the dishwasher, the rack on top was too low. The spray arms under the top rack hit my dinner plates on the bottom rack. I finally figured out that the top rack will raise up. There are tabs on each side of the rack that you can press that will adjust the height. Now, the dishes on the bottom don’t hit the spray arm.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Social Care Team, Consumer Care, August 12, 2026
We truly appreciate you taking the time to share your feedback with us. We are very sorry to hear about the frustration you've experienced with your dishwasher's rack design, as we certainly want our products to make your life easier rather than causing extra stress. If you have any further questions or if there is anything else we can do to assist you, please do not hesitate to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
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Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 24546447.
We’re looking forward to hearing from you.
Marie Q.
Written by a customer while visiting whirlpool.com