Customer reviews from www.electrolux.com
Electrolux - Front Load Perfect Steam Electric Dryer with Balanced Dry and Instant Refresh 8.0 Cu. Ft - Alpine
Average customer rating
4.9 out of 5
4.9
(147 Reviews)
Open Ratings Snapshot
Rating breakdown 147 reviews
5 Stars
133
4 Stars
11
3 Stars
1
2 Stars
1
1 Star
1
Best Buy Privacy Policy
Customer Reviews for Electrolux - Front Load Perfect Steam Electric Dryer with Balanced Dry and Instant Refresh 8.0 Cu. Ft - Alpine
Customer Rating
5 out of 5
5
Couldn't be happier
on October 13, 2026
Posted by: Green washer and dryer
from Kansas City
This product was everything as promised head certain issues with installation definitely recommended
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, October 14, 2026
Hi there!

Thank you for sharing your feedback! We’re delighted to hear that you’re happy with your new dryer and that it has lived up to your expectations. However, we’re sorry to hear that you encountered some issues during installation, and we appreciate your patience.

Your recommendation means a lot to us, and we’re grateful that you chose our brand!

If you ever need assistance in the future, please join us via Live Chat at www.electrolux.ca or call our Customer Care Team at 1 (800) 265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
Quiet and Gentle
on October 5, 2026
Posted by: BenGood19
from Colorado Springs, CO
I’ve owned a smaller Bosch washer and dryer set for about eight years. Recently I bought a new house and decided to upgrade to a larger capacity set, choosing this dryer and associated washer. I am happy to say that the dryer has surpassed my expectations, drying my laundry quickly without overheating or over drying the load.
Response from www.electrolux.comBy Angel, Online Outreach Specialist, October 8, 2026
Hi, BenGood19! Thank you for sharing your experience! We’re thrilled to hear that your new Electrolux dryer has surpassed your expectations. Upgrading to a larger capacity laundry set is a big decision, and we're delighted that you're enjoying fast, efficient drying performance without overheating or over-drying your clothes. It's especially rewarding to know that it compares so favorably to your previous appliances.
If you need further assistance, please feel free to contact us via Live Chat at electrolux.com or call us at 1-(877) 435-3287 Monday-Friday 8:30 am-8 pm EST. We’re always here and ready to help make the most of your Electrolux experience. -Angel
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
Great Product
on October 4, 2026
Posted by: Electro Upgrade
from Palm City, Fl
Great upgrade would definitely recommend Electrolux products. First Class
Response from www.electrolux.comBy Rox, Online Outreach Specialist, October 7, 2026
Thank you for the fantastic feedback! We’re thrilled to hear your Electrolux dryer has been a great upgrade and that you consider our products first class. Your recommendation truly means a lot to us, and we’re so glad you chose Electrolux!

If you ever have any questions or need assistance, connect with us via live chat at www.electrolux.com, or call our Customer Care Team at 1-877-435-3287, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist in any way we can.

-Rox
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
Great dryer!
on September 27, 2026
Posted by: Mbarnes522
from Readfield, Maine
There are multiple setting options. I also love the lighted drum.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, October 2, 2026
Hi there. Thank you for sharing your feedback! We’re so glad to hear you’re enjoying the variety of cycle options and the convenience of the lighted drum. We truly appreciate you choosing Electrolux and are happy to know you’re enjoying your appliance!
If you need more assistance, feel free to chat with us online at Electrolux.com or via phone at 1-(877) 435-3287, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
Front load
on September 23, 2026
Posted by: Memaw7
from Pennsylvania
I love Electrolux. Second pair I’ve had. Have not, so far, had a problem.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, September 24, 2026
Hi Memaw7, thank you for taking the time to share your feedback! We’re delighted to hear that you love your Electrolux dryer and that this is your second pair. It’s wonderful to know that you’ve had a positive experience and that your new dryer has been performing well so far. We truly appreciate you choosing Electrolux again and sharing your experience with us!

If you ever have any questions or need assistance with your dryer or its features, please visit Electrolux.com to connect with our live chat team or call 1-877-435-3287, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!

— Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
2 out of 5
2
Tearing my clothes
on September 23, 2026
Posted by: Zeffer33
from Durham, NC
When my clothes have gone through the dryer, I have noticed holes in my shirts. I found strings on the plastic part near the dryer vents, where I'm assuming it's catching the clothes and tearing them. There is no other possible area. Not pleased with this.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, September 24, 2026
Hi there, Zeffer33! We’re very sorry to hear that your Electrolux dryer is damaging your clothes. We understand how frustrating and disappointing it must be to find holes in your shirts and discover strings caught around the plastic area near the dryer vents. We appreciate you bringing this concern to our attention, and we certainly understand why you’re not pleased with the experience.

For safety and to help prevent further damage to your clothing, we recommend discontinuing use of the dryer until the area can be inspected by a qualified service technician. They can determine whether there is a sharp edge, gap, or other component that may be catching your clothes and causing the damage.

If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!

- Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
love my dryer
on September 23, 2026
Posted by: Moxy16
from winter park, fl
I really was looking forward to to the allergen setting because there in lots of mold and pollen in florida and it really works.
Response from www.electrolux.comBy Chris, Online Outreach Specialist, September 23, 2026
Dear our valued customer,

Thank you for sharing your experience! We’re so glad to hear that the allergen setting is working well for you, especially given Florida’s mold and pollen. It’s wonderful to know that you’re getting the performance you were looking forward to. We appreciate you choosing Electrolux!

Should you have any other concerns that we may be able to help with, please let us know. You can connect with us via live chat at Electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!

Best regards,

Chris
Written by a customer while visiting www.electrolux.com
Customer Rating
5 out of 5
5
So Far So Good!
on August 24, 2026
Posted by: Ube E
from Hereford, PA
We tried many different machines, and so far, this has been the best one. Everything works great, and we are very happy with our purchase.
We bought the washer and dryer as a set, and they both look great and do an excellent job. Very happy with the quality and performance. Definitely a 5-star purchase!
Response from www.electrolux.comBy Chris, Online Outreach Specialist, August 26, 2026
Dear Valued Customer,

Thank you for your wonderful 5-star review! We’re so glad to hear that you’re happy with your washer and dryer set and that both appliances are delivering excellent performance. It’s great to know you’re pleased with their quality, appearance, and overall value. We truly appreciate you choosing our brand and sharing your experience!

If you have any questions or concerns in the future, please don’t hesitate to reach out to us via live chat at Electrolux.com or contact our Customer Care Team at 1-877-435-3287, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.

Have a wonderful day!

Best regards,
Chris
Written by a customer while visiting www.electrolux.com
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