Customer reviews from De'Longhi
De'Longhi - PrimaDonna Aromatic Fully Automatic Espresso Machine - Titanium
Average customer rating
4.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
49
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
7 out of
7)
Customer Reviews for De'Longhi - PrimaDonna Aromatic Fully Automatic Espresso Machine - Titanium
Customer Rating
5
Love this!
on March 26, 2026
Posted by: AlexisL
[This review was collected as part of a promotion.] 100/10. Obsessed with this coffee machine! The coffee tastes great and it is very user friendly. I love how it self cleans and it is easy to use. Easy settings to control and make coffee. Coffee is SO delicious and smooth! The foam is perfection! When I want to clean the frother I will add water to it and do a self clean to make sure it’s getting very clean.
Written by a customer while visiting De'Longhi
Customer Rating
3
Not the best grinder design, but makes good coffee
on March 26, 2026
Posted by: AlexisS
[This review was collected as part of a promotion.] This is a really nice machine. It does all the things you can think of. Unfortunately, the first one I received would not grind any beans at all. I find the grinder to be very inconvenient, as it cannot be removed at all. If your beans are stuck or there is an obstruction, it’s almost impossible to fix it. However, once I received a new machine and it was working, it made great coffee, had easy setup, and has so many neat settings. It is a bit noisy and bulky, but very worth it for all the features it has.
Response from De'LonghiBy Delonghi escalations department, March 27, 2026
Thank you for taking the time to share your thoughtful review. We were sorry to hear that your initial experience didn't quite meet your standards, but we are delighted that we could turn things around for you.
Your satisfaction is our highest priority, and it’s rewarding to know our efforts made a difference. We sincerely appreciate your support and your patience throughout this process.
If you have any further questions, please feel free to chat with a Live Expert at delonghi.com/en-us/delonghi-support (just click the chat icon at the bottom right).
We value you as a customer and look forward to serving you again.
Your satisfaction is our highest priority, and it’s rewarding to know our efforts made a difference. We sincerely appreciate your support and your patience throughout this process.
If you have any further questions, please feel free to chat with a Live Expert at delonghi.com/en-us/delonghi-support (just click the chat icon at the bottom right).
We value you as a customer and look forward to serving you again.
Written by a customer while visiting De'Longhi
Customer Rating
5
Perfection
on March 24, 2026
Posted by: MichelleD
[This review was collected as part of a promotion.] The setup was super easy. I was initially intimidated but I used the quick start guide and followed the on screen prompts and in no time I had a hot cup on tea. I am falling in love with my new automatic coffee maker. This makes my mornings go so much smoother and I have a hot cup of coffee or tea in my hand as I’m rushing out the door. Bean grinding is exact and each type of coffee tastes distinct and heated to perfection. Couldn’t be happier!
Written by a customer while visiting De'Longhi
Customer Rating
5
Obsessed is overrated
on March 24, 2026
Posted by: SabinaD
[This review was collected as part of a promotion.] I was so excited to get my hands on this coffee machine, as it looks and sounds amazing. At first, my thought was that setup was complicated, but to my surprise, it wasn’t at all. I just followed the instructions on the digital screen, and it was ready to be used. Love that I can make various types of coffee, with a whole beans or the ground coffee. It comes with two milk frothers, one for cold and one for hot, which is amazing. The coffee tastes better than the coffee shop one, and I can make it to my liking. Overall, such and amazing and powerful coffee maker.
Written by a customer while visiting De'Longhi
Customer Rating
5
Coffee shop in my house
on March 24, 2026
Posted by: StacyS
[This review was collected as part of a promotion.] This was a wonderful product to receive. It is a bit more complex than the average coffee maker so there is a learning curve. I love how it makes hot or iced and you can make so may fun coffee products with this. I love my new machine and am a convert from my old one
Written by a customer while visiting De'Longhi
Customer Rating
5
All in one coffee dream!
on March 24, 2026
Posted by: NimraS
[This review was collected as part of a promotion.] I have been using my DeLonghi PrimaDonna Aromatic Coffee Machine and it honestly has everything I need in one machine. It is fully automatic with a touchscreen display, built in grinder, and lets you make espresso, cappuccino, latte, and more with just a tap. The set up is super easy and simple , comes with all the instructions.
What I really love is that it comes with two frothers ,one for hot drinks and one for cold, so I can switch between hot coffees and iced lattes depending on my mood. You can also customize strength, temperature, and size, which makes it super amazing .
It is sleek, easy to use, and truly feels like having a full coffee setup at home without the hassle.Now I genuinely look forward to making my coffee at home instead of going out .
What I really love is that it comes with two frothers ,one for hot drinks and one for cold, so I can switch between hot coffees and iced lattes depending on my mood. You can also customize strength, temperature, and size, which makes it super amazing .
It is sleek, easy to use, and truly feels like having a full coffee setup at home without the hassle.Now I genuinely look forward to making my coffee at home instead of going out .
Written by a customer while visiting De'Longhi
Customer Rating
5
Delonghi PrimaDonna Aromatic creates baristas
on March 23, 2026
Posted by: AnnaG
[This review was collected as part of a promotion.] We are very impressed with this coffee machine by Delonghi. It was exciting to receive, unbox, set it up, and make our first cups of specialty coffee. This was easy and it made us feel like our own home barista’s. The four profiles we can set up on the automated side and to save everyone’s favorite specialty drink is absolutely awesome. This PrimaDonna Aromatic makes everything from a simple espresso all the way to very elaborate recipe coffees. YUM! What an easy way to celebrate guests in our home and be able to show off the best coffee maker we have ever gotten to use. They will be spoiled and buy their own! LOVE LOVE LOVE the simple way to clean and rinse everything and to maintain its brilliance. Just follow the directions on the screen and turn into a pro enjoying a hot or cold drink to get your energy and enjoyment happening.
This is a sturdy and well built machine with easy to use attributes. It is not loud and over obnoxious and fits on our kitchen counter top special made for coffee making!
Great job Delonghi!!
Written by a customer while visiting De'Longhi
Customer Rating
5
Amazing machine
on March 22, 2026
Posted by: KevinS
[This review was collected as part of a promotion.] Wow! I absolutely LOVE this coffee machine. It has countless options of different types of coffees it can make, all at your fingertip. Literally, a few simple clicks and you have the perfect cup every time. It comes with hot and cold frothers as well, so you can make some fun combinations. Super simple to set up and even easier to use.
My only wish is that it told you how much milk you need for each of the drinks. You kind of have to do the guess work for that, but over time, you’ll learn it.
Written by a customer while visiting De'Longhi