Customer Reviews for Ray-Ban Meta - (Gen 3) Wayfarer Large - AI Glasses with Camera - Grey Lenses - Transparent Matte Ocean Blue
Customer Rating
2
I can't use all the features. My glasses are registered as generation two. But i'm wearing generatio
on October 9, 2026
Posted by: MrMr80s
from Iowa
I'm giving a 2 only because I just received my generation 3 put in my app. It says generation two, it doesn't have a model number nor can I use battery saver mode in other features
I would recommend this to a friend!
Response from meta.comBy Customer Care, October 14, 2026
Hi there,
We appreciate your review and feedback. We would like to look into any issues you're facing and make sure you can use your Ray-Ban Meta Gen 3 Wayfarer glasses and the Meta AI app as intended.
Please reach out to our support team via the Meta Help Center, we would be happy to work with you on this.
Love the feel, fit and comfort. Very useful and offers so many things that make using it so convenient
I would recommend this to a friend!
Response from meta.comBy Customer Care, October 6, 2026
Hello there, it is wonderful to hear how much you are enjoying your new smart glasses. Knowing that the fit feel and comfort are hitting the mark for you brings a huge smile to our faces. We love creating convenient features that seamlessly elevate your daily routine. Thank you for sharing this awesome energy with our community!
I bought this 4 days ago, and the battery sucks. Other than that I love everything about it
Response from meta.comBy Customer Care, October 6, 2026
Hi Dee,
We're happy to hear you've been enjoying using your Ray-Ban Meta Gen 2 glasses.
The glasses should last your up to 9 hours of mixed or moderate use from a single charge. On top of that, the charging case provides up to 50 additional hours of power on the go.
If your device is dying quicker than that after a full charge, please reach out to us via the Meta help center and we will help you out.
I have to keep on reconnecting them not good can’t make calls Or texts with voice command
No, I would not recommend this to a friend.
Response from meta.comBy Customer Care, October 6, 2026
Hola! Entiendo lo molesto que es tener que reconectar tus gafas continuamente y no poder usar los comandos de voz para llamadas o mensajes. Para solucionarlo, ve a los ajustes de Bluetooth de tu móvil, olvida las gafas y vuelve a vincularlas. Asegúrate también de revisar la app y otorgar todos los permisos de contactos, SMS y micrófono.
Awesome super happy. Want a second pair for audio only.
I would recommend this to a friend!
Response from meta.comBy Customer Care, October 5, 2026
Hello there! It is absolutely amazing to hear how super happy you are with your new frames! If you want a second pair dedicated purely to listening to music, taking calls, and using Meta AI, you can grab the new camera free, audio only Ray-Ban Meta model. It is slimmer, exceptionally lightweight, and completely camera free while keeping all the immersive audio tech you love!