Customer reviews from kitchenaid.com
KitchenAid - 22 Cu. Ft. 33-Inch Standard-Depth Bottom Mount Refrigerator with Left Door Swing - Stainless Steel
Average customer rating
3.4
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
1
4 Stars
2
3 Stars
0
2 Stars
2
1 Star
0
67%of customers recommend this product.
(
2 out of
3)
Customer Reviews for KitchenAid - 22 Cu. Ft. 33-Inch Standard-Depth Bottom Mount Refrigerator with Left Door Swing - Stainless Steel
Customer Rating
4
Freezer below refrigerator
on September 11, 2026
Posted by: Mthouse
[This review was collected as part of a promotion.] I love not having to bend down for refrigerator items with the freezer on the bottom. Reading the instruction booklet helped with the crisper drawers maintenance of the produce ( humidity settings). The deli drawer opens hard. Unless you open it truly centered it pulls awkward
Written by a customer while visiting kitchenaid.com
Customer Rating
2
on September 5, 2026
Posted by: Crazy kady
[This review was collected as part of a promotion.] I noticed refrigerator makes a lot of nose which is annoying in a small home.
Response from kitchenaid.comBy Branded Team, Consumer Care, September 9, 2026
Thank you for sharing your experience with us.
We sincerely apologize for any noise concerns you are experiencing with your Refrigerator. We value our customers and are committed to ensuring our products meet high standards. We would like the opportunity to look into this further for you.
We also have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.kitchenaid.com/Troubleshooter?thispageid=4975
If the troubleshooting information does not resolve the issue, service is available through our website at: https://service.kitchenaid.com/
If you need additional assistance, please feel free to connect with us using any of the options below:
Facebook: https://tinyurl.com/KitchenAid-Facebook
Instagram: https://tinyurl.com/KitchenAid-Instagram
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #24856678.
We’re looking forward to hearing from you.
Marie Q
We sincerely apologize for any noise concerns you are experiencing with your Refrigerator. We value our customers and are committed to ensuring our products meet high standards. We would like the opportunity to look into this further for you.
We also have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. https://producthelp.kitchenaid.com/Troubleshooter?thispageid=4975
If the troubleshooting information does not resolve the issue, service is available through our website at: https://service.kitchenaid.com/
If you need additional assistance, please feel free to connect with us using any of the options below:
Facebook: https://tinyurl.com/KitchenAid-Facebook
Instagram: https://tinyurl.com/KitchenAid-Instagram
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #24856678.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Couldn't be Happier
on July 26, 2026
Posted by: Happy fridge
from BC
We got this KitchenAid refrigerator as an upgraded replacement after the compressor in our Whirlpool fridge failed, and I couldn't be happier with it. it's built to a higher standard. It's incredibly quiet, and the quality of the materials is noticeable. The plastic components feel sturdy and more durable than those in the newer Whirlpool models. I love the thoughtful design. The extra-large deli drawer is fantastic, there's noticeably more shelf space, and the door storage is excellent -I can fit so much more than I could in our old fridge. The adjustable shelves make it easy to customize the layout to fit whatever we need. We've had it for a few months now, and it's been wonderful. It feels like a refrigerator that's built to last, and I'm so glad we chose it. Thank you, KitchenAid, for making such a high-quality product!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
It works. Runs loud and high pitched ringing.
on April 12, 2026
Posted by: wanted quiet
from La Grande, OR
[This review was collected as part of a promotion.] I was looking to replace old fridge with a quieter one. This one is very loud and has a high pitched ringing. Big pull out drawer is very flimsy and doesn't go in well. Kids have a hard time with it. Otherwise it keeps food at a good level, no freezing spots.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 13, 2026
Thank you for sharing your experience with us.
We sincerely apologize for any concerns you are experiencing with your Refrigerator. We value our customers and are committed to ensuring our products meet high standards. We would like the opportunity to look into this further for you.
We also have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. http://spr.ly/6423B62Del
If the troubleshooting information does not resolve the issue, service is available through our website at: http://spr.ly/6424B62Dem
If you need additional assistance, please feel free to connect with us using any of the options below:
Facebook: http://spr.ly/6425B62DeW
Instagram: http://spr.ly/6426B62Deo
Live Chat: http://spr.ly/6427B62DeU (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 947702.
We’re looking forward to hearing from you.
Marie Q
We sincerely apologize for any concerns you are experiencing with your Refrigerator. We value our customers and are committed to ensuring our products meet high standards. We would like the opportunity to look into this further for you.
We also have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. http://spr.ly/6423B62Del
If the troubleshooting information does not resolve the issue, service is available through our website at: http://spr.ly/6424B62Dem
If you need additional assistance, please feel free to connect with us using any of the options below:
Facebook: http://spr.ly/6425B62DeW
Instagram: http://spr.ly/6426B62Deo
Live Chat: http://spr.ly/6427B62DeU (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 947702.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Good so far but quality down compared to older
on February 16, 2026
Posted by: SavageDS
from Mission, BC
(This review was collected as part of a promotion.) At this point being new I do not have anything negative to report except the quality of drawers are not as strong material as the fridge we had. Quality is definitely gone down since our fridge that lasted 20 years.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com