Customer reviews from kitchenaid.com
KitchenAid - 19 Cu. Ft. 30-Inch Standard-Depth Bottom Mount Refrigerator with Left Door Swing - Stainless Steel
Average customer rating
2.5 out of 5
2.5
(4 Reviews)
Open Ratings Snapshot
Rating breakdown 4 reviews
5 Stars
1
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
2
25%of customers recommend this product. 
(
1 out of 4
)
Best Buy Privacy Policy
Customer Reviews for KitchenAid - 19 Cu. Ft. 30-Inch Standard-Depth Bottom Mount Refrigerator with Left Door Swing - Stainless Steel
Customer Rating
1 out of 5
1
Try something else.
on August 1, 2026
Posted by: Macj
from Guelph
The refrigerator came with issues that need to be repaired right from the factory. The attention to detail is missing. Shelves that don't fit right. Stains from the factory on the white plastic edges of the shelves. Door handle is loose. Screws not flush but on a angel. Gasket is being replaced because the original one was crushed.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
3 out of 5
3
Unable to get ice maker part?
on March 26, 2026
Posted by: Craig69
from Phoenix
[This review was collected as part of a promotion.] We like the refrigerator, however, we paid for an icemaker to be ordered and installed by the retailer. It was delivered incomplete without the ice maker but wasn’t notified there was an issue. We have been waiting for an ice maker for over 2 months now and it is out of stock? We wouldn’t have gotten this refrigerator had we known this. There was a little touch up paint on a spot where they needed to move the door opening from one side to the other.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
1 out of 5
1
Poor features
on March 5, 2026
Posted by: BPM39
from Staten Island, NY
[This review was collected as part of a promotion.] We have had this refrigerator for two months and it is small,noisy and not user friendly. Unfortunately, the shelves on the door and inside the fridge are small not allowing for larger bottles to be placed even with shelf adjustments. Water bottles left on the door and condiments on the smaller shelves slide and often flip over. I am not happy with this appliance at all even though for years I have been a KitchenAid supporter. In addition the refrigerator was not cheap. An exchange or return would require a 35% surcharge. Outrageous. It is very disappointing.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 6, 2026
Thank you for sharing your experience with us. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 930632.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5 out of 5
5
Great Features
on February 18, 2026
Posted by: Dotsy
from Miramichi NB
(This review was collected as part of a promotion.) I bought this a month ago and am so happy that I did. I had a small kitchen and limited space for my refrigerator. I wanted a bottom freezer, and wanted adjustable, split shelves in the refrigerator. I am so happy with how well my refrigerator keeps my produce in the crisper drawers. I am so pleased with the pantry drawer for deli meats and cheese. It is easy to find what I am looking for when I open the fridge. I needed a 30” width and this is a perfect fit. The stainless steel is so easy to keep clean and has a nice sleek modern look.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com