The coating on the pot came off after one use. Very disappointed
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja, December 20, 2025
Hi there,
Thank you for sharing your feedback. We’re so sorry to hear about the issue with the pot coating after just one use. This is definitely not the experience we want for our customers, and we understand how disappointing this must be. Please reach out to us directly so we can review this and assist you: https://support.sharkninja.com/contact-us.
I don't like that Sear/Saute cooking temperatures are only Low or High. Low heat is still very hot.
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja, December 15, 2025
Hi there,
Thank you for sharing your feedback. We appreciate your comments regarding the Sear/Sauté temperature settings. Input like yours is incredibly valuable as it helps us understand what features matter most to our customers and where improvements can be made. We’ll make sure your suggestion is passed along to our product team for consideration in future designs.
Purchased this to replace an old slow cooker. I’ve been happily surprised by the additional functions, I.e. baking, etc. Has completed each task well and I’m happy with my purchase
I bought this about four months ago . I use it whenever I can. My wife passed away in January and now I care for my handicapped son. I’m a navy veteran and a 30 yr. Law enforcement retiree. Tonight my son informed me that the silver top ring was not fitted to the main body. After dinner I could see that the bottom was also ajar and miss fitted. I flipped it over and found one of two anchoring screws was missing. Other than that I love the function of this cooker.
Response from Ninja KitchenBy SharkNinja, December 10, 2025
Hello there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that two screws are missing from your Possible Cooker. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-800-365-0135. One of our agents will be more than happy to assist you further. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
I was excited at first but slow cooker recipes sometimes don’t turn out right. Slow cook “low” setting is too low. Wish I could take it back. Worried the non-stick coating will start flaking off as I continue to use—quality is not reassuring.
Response from Ninja KitchenBy SharkNinja, December 9, 2025
Hi there,
Thank you for sharing your feedback.
We’re sorry to hear that your experience hasn’t met expectations. The PossibleCooker Pro is designed to provide consistent results across all cooking modes, including the slow cook function. If your meals aren’t turning out as expected, we’d love to help troubleshoot settings and recipes to ensure you get the best results. Regarding your concern about the non-stick coating, our cookware is made with high-quality, durable materials and is rigorously tested for safety and longevity. Flaking should not occur under normal use, but if you notice any issues, please reach out to us right away so we can assist. Your satisfaction is important to us. Please contact our Customer Care team by phone at 1-800-365-0135 so we can make this right.
I'm a HUGE ninja fan. I have multiple products for myself and have bought others for my daughter's. We all love every single one but the 8 5 quart ninja foodi is by far our favorite and go to for cooking all of our meals
I started a ninja Wednesday with my girls - they drop off their pot and it fits in mine so I can make them dinner to go and their busy days.