Customer reviews from Ninja Kitchen
Ninja - 14-in-1 PossibleCooker PRO 8.5-qt Multi-Cooker, with Slow Cooker, Dutch Oven, Steamer & More - Stone Purple
Average customer rating
4.3 out of 5
4.3
(269 Reviews)
Open Ratings Snapshot
Rating breakdown 269 reviews
5 Stars
195
4 Stars
25
3 Stars
14
2 Stars
12
1 Star
23
89%of customers recommend this product. 
(
149 out of 168
)
Best Buy Privacy Policy
Customer Reviews for Ninja - 14-in-1 PossibleCooker PRO 8.5-qt Multi-Cooker, with Slow Cooker, Dutch Oven, Steamer & More - Stone Purple
Customer Rating
5 out of 5
5
Great
on November 19, 2025
Posted by: Shari O
Gender:Female
[This review was collected as part of a promotion.] Outstanding we love it
We made homemade Chili and taste so good
Written by a customer while visiting Ninja Kitchen
Customer Rating
3 out of 5
3
It's okay just a normal slow cooker
on November 14, 2025
Posted by: OGNinjaGirl
from St George Utah
Gender:Female
I miss the old multi cooker, this one just doesn't seem to cook as well. Before I could have tender shredded meat in as little as 4 hrs, now I can cook a 6lb shoulder on low for 10 hrs and it still comes out tough.
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja, November 17, 2025
Hello there,

Thank you for taking the time to leave a review.

We’re sorry to hear that the new multi-cooker isn’t meeting your expectations. Cooking performance can vary depending on settings and cut of meat, so we’d love to help troubleshoot this for you. We kindly invite you to reach out to our team via phone at 1-800-365-0135 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Better than a crockpot.
on November 6, 2025
Posted by: Dix56
from Ohio
Gender:Female
Love it. Easy to use, easy to clean. Does a great job.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
3 out of 5
3
Moldy chips
on November 3, 2025
Posted by: Mgold
from OFallon, IL
Gender:Female
I bought this and cooked in it once. The Teflon is chipping around the top already and the lid has water trapped under it. I tried getting it out and cannot. Eventually that will mold and smell bad and I will not want to use it at all. Buyer beware!
Response from Ninja KitchenBy SharkNinja, November 4, 2025
Hello,

Thank you for taking the time to leave a review.

Your feedback is invaluable, and we’re grateful for the opportunity to make things better. Thank you for bringing this to our attention, we take it seriously. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-800-365-0135.
Our team is available:
📞 Monday–Friday: 9 a.m. – 9 p.m. ET
📞 Saturday: 9 a.m. – 6 p.m. ET

Kind regards,

Ninja Kitchen
Written by a customer while visiting Ninja Kitchen
Customer Rating
1 out of 5
1
No spare parts?
on November 2, 2025
Posted by: Thanks for nothing
Gender:Male
The cooker Worked great, used once…. Daughter broke my lid and I can’t even order a replacement so one star for the in advance for my email about to get spammed with everything but a simple notification saying that they’re actually making the parts for the product they should be “selling”
No, I would not recommend this to a friend.
Response from Ninja KitchenBy SharkNinja, November 3, 2025
Hi there,

Thank you for taking time to leave a review.

We're so sorry to hear that the lid for your unit fell and broke and you're not able to get a replacement. Please note that our restocking usually takes 2 to 4 weeks. Once you add yourself to the 'Notify me' list, you'll be the first to know when it's restocked.

Kind regards,
Ninja Kitchen
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Re: exactly what we needed
on November 2, 2025
Posted by: Maggie1260
Gender:Female
It heats up quickly and does a great job keeping things hot, and warm.
Warm is exactly that. It's not boiling hot like my last cooker.
I can cook a roast, searing in the juices and then slow cook it to make a pot roast that's perfect!
I noticed the left facing side near the handle is dented. It doesn't effect the usage, but it's a little noticeable when handling. This would be the cooker/bottom part of the cooker.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
Customer Rating
5 out of 5
5
Best Cooker Ever!
on November 1, 2025
Posted by: Lynn26
from Maine
Gender:Female
Bought two years ago and can’t live without it! Best cooker pot for all functions and simple to clean!
Written by a customer while visiting Ninja Kitchen
Customer Rating
4 out of 5
4
Still Learning to Use It
on October 19, 2025
Posted by: skrd
from Jefferson City, Missouri
Gender:Female
Still learning my way around it. Have only used it three times. I find it hard to know if I've really turned a function on or not. For example, turning on Sear/Saute is confusing. I follow the instructions, but it just sort of beeps at me and displays some vertical lines. No message to say it's heating up. Is it on or not? It will need to use it more to get comfortable with the controls. Also, it is bigger than I really need. I place the unit on my counter to use and since the insert is quite a bit taller than my old 3-in-1, I have trouble seeing the food that I'm browning or stirring. I have to stand on my toes a bit and/or lean over to look down into it.
I would recommend this to a friend!
Written by a customer while visiting Ninja Kitchen
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