Customer reviews from ATT.com
Google - Pixel 11 Pro XL 256GB - Obsidian (AT&T)
Average customer rating
4.5 out of 5
4.5
(8 Reviews)
Open Ratings Snapshot
Rating breakdown 8 reviews
5 Stars
6
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
0
67%of customers recommend this product. 
(
4 out of 6
)
Best Buy Privacy Policy
Customer Reviews for Google - Pixel 11 Pro XL 256GB - Obsidian (AT&T)
Customer Rating
5 out of 5
5
Pixel 11 Pro XL Is Great
on October 8, 2026
Posted by: Scottyj1
Verified Purchase:Yes
Love the new Pixel 11 Pro XL. I have been a Google phone person for 8 years and love each phone I get. The camera is amazing, and the Gemini feature is awesome. I built a patio with it :)
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Awesome
on October 3, 2026
Posted by: Smoke3372
from West Monroe,La
Verified Purchase:Yes
The Pixel 11 pro XL is awesome , I upgraded from a Pixel 8 pro and it is so much faster
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
New Upgrade Phone Experience? Or a New Phone Only?
on October 1, 2026
Posted by: Pixel SoccerPhone User
from Los Ángeles, California
Verified Purchase:Yes
I am a fan of Pixel phones...but I feel it is falling in the trap that there is 1-2 upgrades from phones generations before...but nothing noteworthy. I had an 8 Pro, upgraded to 11 Pro XL. Phone size is the same. More storage (but I firmly believe removable storage AND batteries need to be implemented) but the camera is really good. Admittedly...not sure what I was expectng other than stronger battery life & vibrancy. I think I am still waiting for the phone that, upon purchase looks like all the others, but I get to make it uniquely ME once I have it. They still feel "Stepford" - ish
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T, AT&T Care, October 1, 2026
Thank you for sharing your feedback with us. We understand how important it is for a new generation phone to feel like a true upgrade rather than just a minor step up. We are glad you love the excellent camera and extra storage on your new Google Pixel 11 Pro XL. However, we hear you loud and clear on wanting a more unique highly customizable experience. If you ever need help with your phone or your service down the road, please contact us at:

📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att

📞 800‑331‑0500 (or dial 611 from your AT&T phone)

AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
I love it!
on September 27, 2026
Posted by: R Youngblood Jr
from Mesa Arizona
Verified Purchase:Yes
Not sure what else to say other than that... The camera is awesome! And the battery lasts very well so far!
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 28, 2026
We are happy to hear how much you love your new Google Pixel 11 Pro XL! Thank you for sharing your experience with the camera and the excellent battery life performance. If you ever need any assistance with your phone or service, you can contact us through any of our channels below.

📞 800‑331‑0500 (or dial 611 from your AT&T phone)

📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att

AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
My Experience with my Pixel 11 Pro XL
on September 16, 2026
Posted by: EFL64
from Florida
Verified Purchase:Yes
I've had the phone for a while satisfied with it's performance and quality. Coming from Samsung I enjoy the fact that the software is clean and responsive. No bloat ware added.
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 17, 2026
Thank you for sharing your experience! We are so glad to hear that you are satisfied with the performance and quality of your Google Pixel 11 Pro XL. If you ever need any assistance or have questions as you continue using your device, please feel free to send us a direct message on our official AT&T social media support channels so we can help you out.

📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att

📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great Cellphone
on September 10, 2026
Posted by: JohnTurk
Verified Purchase:Yes
I like this Pixel 11 phone, it is quick and reliable.
Response from ATT.comBy AT&T CARE - Pablo, September 29, 2026
Hello, JohnTurk. We’re thrilled to hear that you're loving your new Google Pixel 11 Pro XL, and exploring all its amazing features. We want you get the most out of your new tech!

If you ever need immediate assistance with your AT&T service, please DM us on our fastest support channels:

✅X (Twitter): @ATTHelp
✅Instagram: @att
✅Facebook: AT&T

Thank you for choosing AT&T!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Best phone ever
on September 3, 2026
Posted by: Gtraz
from Miami
Verified Purchase:Yes
This pixel made a fan outta me for life
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 4, 2026
Hello, Gtraz! We're thrilled to hear you're loving your new Google Pixel 11 Pro XL and exploring all its amazing features! We want you to get the most out of your new phone.

At AT&T, we've always got your back. If you ever need a helping hand with your service, you can always DM us directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being part of the AT&T family!

AT&T CARE - Pablo
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
If You're On The Fence About Upgrading, Just Wait
on September 2, 2026
Posted by: Gray G
from Salisbury, NC
​I upgraded from my Pixel 10 Pro XL, and while I’m enjoying the new phone, the day-to-day differences are pretty minimal. The design is a touch smaller and feels slightly lighter, but that's about it. If you're happy with your 10 Pro XL and debating whether to switch, I’d suggest sticking with what you have until more substantial changes come along.
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Pablo, September 3, 2026
Hello, Gray G. Thank you for sharing your feedback on your new Google Pixel 11 Pro XL. We know adjusting to a new device can come with a bit of a learning curve, but we’re confident you’ll love everything it has to offer!

To help you get the most out of your setup, explore step-by-step guides on our Device Support Portal:

🔗 att.com/device-support/index/google/pixel-11-pro-xl

If you ever need immediate help with your AT&T service, you can always DM us directly on X (@ATTHelp), Instagram (@att), or Facebook (AT&T). Thank you for being part of the AT&T family!
Written by a customer while visiting ATT.com