Customer reviews from ATT.com
Google - Pixel 11 Pro 256GB - Obsidian (AT&T)
Average customer rating
4.4
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
6
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
1
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Google - Pixel 11 Pro 256GB - Obsidian (AT&T)
Posted by: Amhurst
from Texas
Verified Purchase:Yes
Nice phone, not too much different from the 10. I don't however like that when someone puts me on hold on a call is sounds like my phone is ringing until they come back. Other than that the phone is fine
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Shells1974
from Keyser WV
Verified Purchase:Yes
Awesome brand new phone with amazing features. Google you did it again. Paired with the new Pro 2 earbuds this phone is almost totally hands free. Although the new earbuds wasn't available on website and had issues with original order from Google store after it didn't come 3 days before actually launch I'm glad it happened that way. The rep from Google didn't care that my huge order with everything was canceled mysteriously so went to at&t and got the phone for free and gave me more money than I paid for my one plus xr13 outright. Although paying 10 a month so can upgrade anytime. Always like to stay up with the latest & greatest features in the Android market
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Joe v123456
from Florida
Verified Purchase:Yes
Great phone q
Response from ATT.comBy AT&T, AT&T Care, October 4, 2026
We appreciate you taking the time to share your feedback and are glad you're having a great experience with your Google Pixel 11 Pro. If you ever need any assistance with your device or service in the future, please feel free to reach out to us through social media for a fast response and resolution.
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
- X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Leah2014
Verified Purchase:Yes
Functional and good phone
Response from ATT.comBy AT&T CARE - Kevin, September 22, 2026
Hi there. Thank you so much for the feedback! We are absolutely happy to hear that you find your new Google Pixel 11 Pro both cute and highly functional. It really is a fantastic phone, and we're so glad it's a great fit for you. Thank you for choosing us to keep you connected!
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Posted by: Leiva
from GA
Verified Purchase:Yes
Very carefully. Good item
I would recommend this to a friend!
Response from ATT.comBy AT&T, AT&T Care, September 6, 2026
Thank you for the review! We are glad to hear that you are happy with your Google Pixel 11 Pro. We always aim to deliver that experience to all of our customers, and we appreciate you choosing AT&T! If you have any questions or issues with the device in the future, you can contact us via our social media channels.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
AT&T CARE - Kevin
Written by a customer while visiting ATT.com
Posted by: Geek007
from AR
Verified Purchase:Yes
Nice deal with ATT and Google for the new pixel. Strong performance, solid device
I would recommend this to a friend!
Response from ATT.comBy AT&T CARE - Kevin, September 16, 2026
Hi there, thank you for sharing your experience! We are so glad to hear you are loving the strong performance and solid design of your new Google Pixel 11 Pro. We are happy that you were able to take advantage of a great deal between AT&T and Google. If you ever need our help, you can find us through the channels below.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com
Customer Rating
5
Good phone
on August 26, 2026
Posted by: XandeyBoy
I think it is a good phone.
Written by a customer while visiting ATT.com
Customer Rating
1
Deserves 0 stars.
on August 21, 2026
Posted by: trey29
from Madison, AL
I planned to switch from Galaxy S23 Ultra to Google Pixel 11 Pro
Out the box, the setup took an insane amount of time, forcing me to call Google support to resolve the issue, after issue was resolved it was set up in minutes.
The next day, the day of this review, I try to connect my Galaxy Buds3 Pro, and it fails and says incorrect pin/password. There apparently is not a solution for this, and I've followed every recommended troubleshooting step. This is quite an expensive product to just not connect.
Just a moment ago, I look at my phone and the phone has an error connecting to AT&T services with 5 bars, it says "Mobile Data won't auto-connect" and I can't use my cellular data at all.
I plan to return this phone this weekend considering it is a hassle for a brand new top of the line device from google. My wife has owned Pixel for years with no issues, and it blows my mind this is the first impression. I've never had this issue with any iPhone or when swapping to Galaxy.
Response from ATT.comBy AT&T CARE - Kevin, September 1, 2026
Thank you for sharing your review with us. We are very sorry to hear about the multiple frustrations you have faced with your new Google Pixel 11 Pro, from the difficult setup to the Bluetooth pairing failure and the mobile data connection error. We want to help resolve these issues before you head out to return the device this weekend. Please send us a direct message with your account details and ZIP code so we can investigate the cellular data connection and help get your phone working smoothly.
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
📱 X (Twitter) at @ATTHelp, Facebook at AT&T or Instagram at @att
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
Written by a customer while visiting ATT.com