Customer reviews from jbl.com
JBL - Quantum 120 - Wired universal Over-the-ear gaming headset - 2026 - Black
Average customer rating
4.7
(23 Reviews)
Rating breakdown 23 reviews
5 Stars
17
4 Stars
6
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for JBL - Quantum 120 - Wired universal Over-the-ear gaming headset - 2026 - Black
Customer Rating
4
Gets the job done!
on October 1, 2026
Posted by: AshleeH
[This review was collected as part of a promotion.] The headphones come in this beautiful baby blue and green color with the removable microphone. Now I will say that these are perfect for gamers. Since I'm not a gamer (yet), I use them for work. They're super comfortable to wear and the sound quality is great for my meetings. Majority of the times I use big headphones for music with extra bass. This doesn't off much base for my ideal usage but they're still great headphones
Written by a customer while visiting jbl.com
Customer Rating
5
Great value gaming headset!
on September 27, 2026
Posted by: ManisriM
[This review was collected as part of a promotion.] I have been using these for a while gaming on the Xbox and PC, and they’ve been awesome. The light blue color looks super clean in person. They fit really comfortably without squeezing too tight, and the ear cushions are super soft for longer gaming sessions. The audio quality is crisp for music and games, and the detachable mic is a nice touch when they just want to use them as normal headphones. Definitely a great buy for the price!
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound and comfortable to wear
on September 27, 2026
Posted by: ChrisS
[This review was collected as part of a promotion.] The look quality of the headphones is far nicer than what the selling price is. Very comfortable to wear on your head excellent sound and great microphone voice. They’re great gaming headphones.
Written by a customer while visiting jbl.com
Customer Rating
5
Quality and affordable.
on September 25, 2026
Posted by: CindyT
[This review was collected as part of a promotion.] Are these basic? YES. Are they quality? YES. Are they affordable? Also YES!
I've used them for several weeks and keep going back to them. Easy plug and play, no waiting to connect. Basic roller volume and removable microphone. Easy to use, great sound for work calls and assume soft music or gaming after work. The only thing is the cord might be a tad short for some users, but they get my vote! 👍👍
Written by a customer while visiting jbl.com
Customer Rating
4
Lightweight and good sound.
on September 20, 2026
Posted by: RobertV
[This review was collected as part of a promotion.] Overall I like them. The headphones are lightweight. Easy to use, plug them in and you’re all set. They look good too. The sound is good and i have no complaints. When gaming online people say my mic sounds good. The one thing that I believe could be improved is the comfort of the top band that rests on the top of your head. The band doesn’t feel too soft depending on where I position it on my head. Other than that I’m happy with them and enjoy using them.
Written by a customer while visiting jbl.com
Customer Rating
5
Comfortable headphones with amazing sound and mic support
on September 18, 2026
Posted by: KaseyW
[This review was collected as part of a promotion.] These are my new favorite headphones! They are incredibly comfortable and fit over my ears securely, even with enough room for most of my earrings. The sound from phone calls and music is clear, loud, and has excellent bass. I listened to all sorts of music (classical, hip-hop, rock, jazz, and pop) and all of the instruments and vocals were so clean. People told me the mic worked well and that I was easy to understand on calls—even my dad who never likes when I use a mic on headphones. There is no battery to worry about since you plug these in, so they are always ready to go! These are great for traveling, working out, video and phone calls, and tuning in to your favorite program!
Written by a customer while visiting jbl.com
Customer Rating
5
Hi-Res Audio.. Budget Price..
on September 14, 2026
Posted by: BruceC
[This review was collected as part of a promotion.] The term 'Sound is Survival' is synonymous with JBL products, and the new Quantum 120 in Ice (baby blue) lives up to the hype while not breaking your bank account.
The Quantum 120 delivers many sound features of the higher end JBL Quantum units like Quantum Spatial Sound, Hi-Res Audio, and QuantumENGINE through 50mm carbon dynamic drivers. The headset is ultra light with detachable noise-cancelling 6mm boom mic. The unit is wired, which means no recharging and boasts universal compatibility with all gaming consoles, Windows PC, MacOS, iPadOS, and Android platforms.
The headset delivers clear, immersive audio that makes gaming more engaging, while the lightweight design and pillow soft breathable ear cushions make longer sessions easier. The detachable mic delivers clear voice chat but easily removes when listening to music or watching videos.
The Quantum 120 does not have every premium feature of higher end headsets, but the combination of sound quality, comfort, mic performance, and versatility make it a tremendous value!
Written by a customer while visiting jbl.com
Customer Rating
5
This headset is Elite!
on September 10, 2026
Posted by: DavidB
[This review was collected as part of a promotion.] This gaming headset has to me one of my favorites that ive ever owned! I love how snug it fits around my head, and how soft and comfortable the ear pads are. The noise cancelling effect really immerses you into the game, hearing everything from footsteps to wood crackling in a fire place. However loud or quiet you want to use them (they can get very loud) you can hear everything. Overall extremely pleased with this new headset!
Written by a customer while visiting jbl.com