Customer reviews from jbl.com
JBL - Quantum 520X - Wireless Bluetooth Over-the-Ear universal gaming headset - 2026 - Black
Average customer rating
4.5
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
6
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for JBL - Quantum 520X - Wireless Bluetooth Over-the-Ear universal gaming headset - 2026 - Black
Customer Rating
4
They sound great and offer wired and bluetooth compatability
on October 11, 2026
Posted by: TimE
[This review was collected as part of a promotion.] The sound quality is excellent! Voices are crisp and music is dynamic and clear. The volume range is acceptable. The volume wheels are easily accessible and intuitive to use compared to many Bluetooth headsets. They look pretty sleek and adjust to fit even when wearing hats or other equipment. The box comes with a USB A adapter to allow for wired usage and a USB dongle to allow for bluetooth connection with devices like the Xbox.
The headset charges quickly and feels well built.
My only complaint would be that the foam cushion is so rigid that the headphones are uncomfortable to wear with glasses. Despite being so firm it is also not great at canceling out external noise or containing the sound of the media.
Written by a customer while visiting jbl.com
Customer Rating
5
Awesome headset!!
on October 11, 2026
Posted by: DavidB
[This review was collected as part of a promotion.] I love this wireless headset! First off they are extremely comfortable, and i love the “noise cancelling” effect it gives off so you are fully immersed into your game. My favorite feature has to be the rolling knob to control the audio balance between your game and the voices of people in your party because its very annoying having to constantly go back to your settings and constantly have to tune it, now you just have to roll the knob. Overall absolutely love this headset!
Written by a customer while visiting jbl.com
Customer Rating
4
Very good wireless headset for a good price
on October 9, 2026
Posted by: AdamS
[This review was collected as part of a promotion.] Excellent wireless headset for Playstation. Easy to set up and connect. I like that there's a switch to power on rather than a button. There's a USB Bluetooth connector that plugs into the slot on the Playstation and it recognizes when powered on.
Microphone plugs into the headset and can be bent and angled as needed. Headset is comfortable and sits easy on the head. Battery has lasted me 3 or 4 nights for a few hours each night.
A solid headset for a reasonable price.
Written by a customer while visiting jbl.com
Customer Rating
5
Great headset at a really affordableprice
on October 5, 2026
Posted by: ChrisG
[This review was collected as part of a promotion.] The JBL Quantum 520X did not disappoint. Sound quality is amazing. Very comfortable headset to wear for extended periods. Deep bass very clear treble makes for a great gaming experience. The battery life’s is great I’m still on the first charge and a few days in. Very nice design made with high quality materials.
Written by a customer while visiting jbl.com
Customer Rating
5
This jbl headset is great for the price , i love the detachable mic boom
on October 5, 2026
Posted by: DjShakyS
[This review was collected as part of a promotion.] JBL Quauntum 520X is great for the price and, is packed with features and accessories, my favorite is the detachable mic boom so when I'm not gaming I can use them to listen to music , it comes with a custom JBL usb c flashdrive and usb c to a adapter the headset sounds good for gaming and music!!!!
Written by a customer while visiting jbl.com
Customer Rating
4
Gamer focused features
on October 4, 2026
Posted by: EvanM
[This review was collected as part of a promotion.] Very comfortable gaming headphones packed with gamer focused features. I love how comfortable these headphones are and all the gaming bells and whistles they have. Individual game and chat volume controls are very handy and the removable microphone let's me get it out of my way when I don't need it.
Written by a customer while visiting jbl.com
Customer Rating
5
Immersive gaming experience with great soundquality
on October 2, 2026
Posted by: AlanP
[This review was collected as part of a promotion.] Been using the JBL Quantum 529x headphones for almost a week now and love them!
The JBL Quantum 520x are Xbox certified, but easily go between Xbox, PlayStation, or your PC. The come with everything you need to connect and you also have the ability to connect via Bluetooth. They seem to be well made, are very comfortable and the battery life is impressive.
To get the most out of your JBL Quantum 520x headphones, be sure to download the JBL Quantumengine. This allows you to set up your headphones per your liking and adjust the settings to your preferences, including spatial awareness.
Overall, the JBL Quantum 520x headphones are an excellent gaming headphone and even sound great if just using Bluetooth to listen to music. The only downside for just listening to music is they are not yet supported by the JBL headphone app. I would guess that will change with a future update.
Would have posted pics, but kept getting an error from Influenster.
Written by a customer while visiting jbl.com
Customer Rating
3
Good headset, ok for gaming
on September 29, 2026
Posted by: JoshuaO
[This review was collected as part of a promotion.] Overview of these headphones: sound quality over Bluetooth is great, the fit is literally picture perfect, and the build is quite solid.
Starting off with the sound signature, I was impressed. Normally JBL's sound signature is a bit bass heavy, but they adjusted for these headphones to have a little less bass and more mid-range. Mid-range tends to be most voices, footsteps (as this is a gaming headset) and so forth. When it comes to music, it really does perform well. It's not going to blow you away, but for everyday listening and then jumping into a quick gaming session this is the most well rounded headset for that. I do like the "fullness" of how they sound, they don't sound confined but instead more open. Not like open back headphones, but they sure aren't a pair of cans you're putting over your ears.
The mic quality is decent. Nothing fantastic, but it will absolutely let you gaslight your friends over whatever voice chat.
The mic quality is decent. Nothing fantastic, but it will absolutely let you gaslight your friends over whatever voice chat.
What I really like is the fitment of the headset. I first tried them in and I was shocked. They are incredibly lightweight without sacrificing any clamping force. There is no pressure point at the top of the head and the ear cups have a perfect seal all around without making any unnecessary pressure. The silicon band on top won't year out any time soon, really like that. And there is plenty of breathability in the ear cups as they are a nice fabric with plenty of ventilation.
As far as buttons are concerned, JBL did well. There are two separate rollers for overall volume and game vs. voice chat volume. The game vs V.C. roller has a 'catch' in the middle of the scroll so if you want to quickly find the balance again you can. And the on/off, it's a switch and I couldn't be happier with that decision. There is a dedicated mic mute button, which will give an audible cue to help you know if it's on or off.
Overall, for this budget I'm impressed. The fact you can get these for the price they are and they're wireless on top, it's a bargain. Anyone trying to get a simple headset that gets the job done and wants wireless with some creature comforts, it's all you need.
Response from jbl.comBy Customer Support, October 9, 2026
Thank you for sharing your experience with our JBL Quantum 520X headphones. We're glad to hear that you’re loving the comfortable fit, well-balanced sound signature, and handy features like the game/chat audio balance dial along with its dedicated mute button. Hearing feedback like yours makes all our work worth it. Hope you enjoy your gaming sessions. Feel free to contact our customer support if you have questions or concerns.
Written by a customer while visiting jbl.com