Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6
(1,122 Reviews)
Rating breakdown 1,122 reviews
5 Stars
902
4 Stars
125
3 Stars
33
2 Stars
17
1 Star
45
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
5
Glad I found Nespresso
on July 20, 2023
Posted by: Vman
from Wilson,NY
[This review was collected as part of a promotion.] My neighbor made me espresso from Nespresso a few times. Loved it. Been wanting an espresso machine for a while. I was so impressed how good it was I bought one.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Otis the crema on top
on July 20, 2023
Posted by: Sassy92
from Colorado
[This review was collected as part of a promotion.] Never thought I’d join the nespresso craze - it just felt so ecologically irresponsible- but I can’t resist the beautiful crema on top of every pour. And with their recycling program, I broke down. It’s delish. Looking forward to my coffee every morning.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Nespresso amaze!
on July 20, 2023
Posted by: Nespressie
[This review was collected as part of a promotion.] Really love my new nespresso purchase - amazing quality of coffee, quick brewing times and delicious coffee. I will never look back!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Not sure
on July 20, 2023
Posted by: KLove
from St John, IN
[This review was collected as part of a promotion.] I have only had the machine for a week and it works great and has awesome features but I am just not sure if it is worth the price of the coffee capsules. The samples are mostly of espresso and our so strong and so small….not sure if I should invest in some other coffee capsules and see if I like those better or just return it
I would recommend this to a friend!
Response from Nespresso USABy Katy R., Customer Service, July 21, 2023
There are a number of components that factor into pricing decisions. These include but are not limited to different distribution systems, taxes, import and logistics costs and local operating costs. Our coffees are competitively priced based on the quality of our coffee. At Nespresso, we produce some of the highest quality coffee in the world. We also offer best-in-class personalized services that match consumers' lifestyles and preferences, and, in response to customer feedback, we offer free delivery within five business days on all orders of $35 or more.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Compact and Sleek!
on July 19, 2023
Posted by: michaeld8524p
from Summerville, SC
[This review was collected as part of a promotion.] I bought online to replace an old Vertuo machine. It is compact and looks amazing. Only complaint is that its shape makes it slightly off-balance and the machine moves when you open and close the latch.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love my cute easy to use espresso machine
on July 18, 2023
Posted by: Shan
from Oklahoma
[This review was collected as part of a promotion.] I've had it for 1 week and love how easy to use It is
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
on July 18, 2023
Posted by: Stepha
from Wny
I bought this machine a few months ago and it suddenly stopped working and will not turn on.
No, I would not recommend this to a friend.
Response from Nespresso USABy Jason B., Customer Service, July 19, 2023
Hello, and thank you for your review. We are disappointed to hear that there was an issue with your Vertuo Pop. We do see that you were in contact with one of our machine experts, and that a replacement is on its way. Should you ever need assistance in the future, don't hesitate to give us a call at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent coffee!
on July 17, 2023
Posted by: Colin
from Fort Collins, CO
[This review was collected as part of a promotion.] Bought a Nespresso Vertuo Pop for our VRBO. When I set it up I knew we needed one for our house. So quick, so easy and the pods are recyclable! Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA