Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6 out of 5
4.6
(1,122 Reviews)
Open Ratings Snapshot
Rating breakdown 1,122 reviews
5 Stars
902
4 Stars
125
3 Stars
33
2 Stars
17
1 Star
45
92%of customers recommend this product. 
(
948 out of 1,026
)
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Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
5 out of 5
5
What I was hoping for!
on November 21, 2023
Posted by: 2408GE
from Dallas, TX
[This review was collected as part of a promotion.] As someone who prefers lattes more, this machine has been exactly what I’m looking for!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Great machine for work station
on November 21, 2023
Posted by: Kat
from Pennsylvania
[This review was collected as part of a promotion.] Fun color, powerful espresso machine. Great size for limited counter space.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Excellent machine
on November 21, 2023
Posted by: Bonnie
from Portland OR
[This review was collected as part of a promotion.] I bought this a month ago and have zero regrets. The machine is fast and brews the perfect latte, cappuccino and cup of coffee. It’s easy to use and clean. Highly recommend to anyone looking for an elevated cup of joe.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4 out of 5
4
I love it
on November 20, 2023
Posted by: Sw627
[This review was collected as part of a promotion.] This is my first coffee machine and I made a great choice! Easy to use and delicious flavors.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
buy an other
on November 18, 2023
Posted by: isa3162
from new mexico
i bought the machine on September on November it was broken I cleaned it descaling nespresso solution it but it s dead.
No, I would not recommend this to a friend.
Response from Nespresso USABy Customer ServiceNovember 20, 2023
Thank you for your review. We share your disappointment that you've experienced issue with your Vertuo Pop machine. This model comes with a one-year warranty covered through Nespresso and we provide lifetime troubleshooting support. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. We feel confident we can help resolve this issue.
Written by a customer while visiting Nespresso USA
Customer Rating
1 out of 5
1
Poor Quality
on November 16, 2023
Posted by: Natalia
from Connecticut
Liked the coffee and the compact size. But the machine stopped working after three month. Cleaning and descaling did not help. The Nespresso Help Line was not very helpful either. DO NOT buy this machine, You will be disappointed.
No, I would not recommend this to a friend.
Response from Nespresso USABy KendallCRCNovember 17, 2023
Thank you for your review. We stand behind our brand and our products. If the service you received was not in line with your expectations, we urge you to call back, 800.562.1465, as your satisfaction is our highest priority. We look forward to assisting you.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
The best coffee drinks and Beautiful too!
on November 14, 2023
Posted by: Tweezie
from Miami
[This review was collected as part of a promotion.] Loving my machine. Makes the most delicious coffee drinks with many different sizes. And it looks beautiful on my counter!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Coffeeee is life!!
on November 13, 2023
Posted by: Sandy
from New York, NY
[This review was collected as part of a promotion.] I bought this machine three weeks and can’t imagine how I managed without it all this time!
It has upped my coffee game to another level! I am thoroughly enjoying my morning brew and I have decaf to wind down in the evening.
The neat trick of turning any size coffee pod to a doppio is phenomenal! I have a lot of lungo sized coffee and now I have doppio shots which instantly helps me to get ready for gym faster.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
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