Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6
(1,233 Reviews)
Rating breakdown 1,233 reviews
5 Stars
991
4 Stars
142
3 Stars
35
2 Stars
17
1 Star
48
92%of customers recommend this product.
(
1,017 out of
1,100)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
5
Great
on December 18, 2023
Posted by: Rose42
from Minnesota
[This review was collected as part of a promotion.] A little machine but does the job like any other machine. Perfect to travel with and for tiny counters. Especially for the price.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
It’s a good starter machine
on December 18, 2023
Posted by: EllaD
from Camarillo CA
[This review was collected as part of a promotion.] Exactly like a full size machine but smaller. Good for small spaces. Delicious coffee as always
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for a coffee lover!
on December 18, 2023
Posted by: sniki16
from New Jersey
[This review was collected as part of a promotion.] I finally bought myself my own machine, so I can enjoy Nespresso coffee at home. I love iced lattes from coffee chains and now I can save money by making them at home myself.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best coffe
on December 18, 2023
Posted by: Gino1
from Clinton township mi
[This review was collected as part of a promotion.] I’ve had my machine about a month. Love it so far. So many excellent choices.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great Little Coffee Maker
on December 18, 2023
Posted by: Anonymous
from Cary, NC
[This review was collected as part of a promotion.] I got this for my wife's office. We love our Vertuo at home and she missed having it at work. This is perfect for an office. The only caution is to be careful when emptying it because there will be some coffee under the used pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Loud
on December 18, 2023
Posted by: Sb2425
I ended up returning this machine. I used it twice and it was so extremely loud, that I did not plan to use it enough.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, December 19, 2023
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPop Plus machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the noise issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Game changer!
on December 18, 2023
Posted by: Carlos16
from Wixom, MI
[This review was collected as part of a promotion.] As someone from Mexico who loves to drink good coffee all day long, I have had a hard time managing my schedule in the morning to prepare something good in a short period of time, but with this machine I not only get a good coffee once a day. I can also diversify what I'm going to drink depending on the time of day.
So far I love it.
So far I love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Wish it was a little bit taller
on December 18, 2023
Posted by: Darky
from Richmond VA
[This review was collected as part of a promotion.] All in all this is a great machine. The fact that it can use the larger pods has me questioning why it’s so short or why it even can do this. i am happy with this purchase overall.
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, December 19, 2023
Thank you for your review. We're happy to learn you're enjoying your Nespresso VertuoPop Plus machine. To accommodate a larger mug under the spout we suggest using the capsule drawer and placing the machine on top. Should you come across any issue or concern Nespresso provides lifetime troubleshooting support and the machine has a one-year warranty. We are available 24 hours a day, seven days a week for your service and support, at 1-800-562-1465, so you may call anytime at your earliest convenience.
Written by a customer while visiting Nespresso USA