Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6
(1,122 Reviews)
Rating breakdown 1,122 reviews
5 Stars
902
4 Stars
125
3 Stars
33
2 Stars
17
1 Star
45
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
5
Great Little Coffee Maker
on December 18, 2023
Posted by: Anonymous
from Cary, NC
[This review was collected as part of a promotion.] I got this for my wife's office. We love our Vertuo at home and she missed having it at work. This is perfect for an office. The only caution is to be careful when emptying it because there will be some coffee under the used pods.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Loud
on December 18, 2023
Posted by: Sb2425
I ended up returning this machine. I used it twice and it was so extremely loud, that I did not plan to use it enough.
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, December 19, 2023
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPop Plus machine comes with a one-year warranty and we're happy to offer lifetime troubleshooting support. We feel confident we can help resolve the noise issue you've mentioned with prompt and comprehensive troubleshooting assistance by phone. Please call at your earliest convenience. We are available 24 hours a day, seven days a week at 1-800-562-1465. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Game changer!
on December 18, 2023
Posted by: Carlos16
from Wixom, MI
[This review was collected as part of a promotion.] As someone from Mexico who loves to drink good coffee all day long, I have had a hard time managing my schedule in the morning to prepare something good in a short period of time, but with this machine I not only get a good coffee once a day. I can also diversify what I'm going to drink depending on the time of day.
So far I love it.
So far I love it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Wish it was a little bit taller
on December 18, 2023
Posted by: Darky
from Richmond VA
[This review was collected as part of a promotion.] All in all this is a great machine. The fact that it can use the larger pods has me questioning why it’s so short or why it even can do this. i am happy with this purchase overall.
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, December 19, 2023
Thank you for your review. We're happy to learn you're enjoying your Nespresso VertuoPop Plus machine. To accommodate a larger mug under the spout we suggest using the capsule drawer and placing the machine on top. Should you come across any issue or concern Nespresso provides lifetime troubleshooting support and the machine has a one-year warranty. We are available 24 hours a day, seven days a week for your service and support, at 1-800-562-1465, so you may call anytime at your earliest convenience.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Nice little machine
on December 18, 2023
Posted by: sstack
from West Palm Beach, FL
[This review was collected as part of a promotion.] I love the Nespresso coffee and the Pop machine is the perfect size.
There is room for one tiny improvement: the locking mechanism could be easier to engage.
There is room for one tiny improvement: the locking mechanism could be easier to engage.
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, December 19, 2023
Thank you for your review. We're happy to learn you're enjoying your Nespresso VertuoPop Plus machine. Should you need assistance with the locking mechanism, we are available 24 hours a day, seven days a week for your service and support at 1-800-562-1465. Please call anytime at your earliest convenience. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love the pop of color on this little machine
on December 18, 2023
Posted by: Pjlacy
from Cleveland, ohio
[This review was collected as part of a promotion.] I bought this as a present after I got rave reviews on my own nespresso coffee served at my house. This pop machine is perfect for apartment living when space is limited. Same great coffee as the full size.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Handy!
on December 17, 2023
Posted by: rebekah_sadie
from Ohio
[This review was collected as part of a promotion.] So far I have been using this machine for about a week. It doesn't hold very many pods up on disposal and the water reservoir is quite small but I am pretty sure it's designed like that. I also love the color! I do wish I have the capabilities to use a taller cup with the platform attached. Overall I feel like this was a great deal. (:
I would recommend this to a friend!
Response from Nespresso USABy Christine G., Customer Service, December 19, 2023
Thank you for your review. We're happy to learn you're enjoying your Nespresso VertuoPop Plus machine. To accommodate a larger mug under the spout we suggest using the capsule drawer and placing the machine on top. Should you come across any issue or concern Nespresso provides lifetime troubleshooting support and the machine has a one-year warranty. We are available 24 hours a day, seven days a week for your service and support, at 1-800-562-1465, so you may call anytime at your earliest convenience. Enjoy!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awesome! Perfect Size
on December 17, 2023
Posted by: Abbie2023
from Rochester Hills, MI
[This review was collected as part of a promotion.] I bought this a month ago and couldn’t be happier with my purchase. For one person, this is the perfect size for my home and packs the same punch as a bigger machine.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA