Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6
(1,233 Reviews)
Rating breakdown 1,233 reviews
5 Stars
991
4 Stars
142
3 Stars
35
2 Stars
17
1 Star
48
92%of customers recommend this product.
(
1,017 out of
1,100)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
1
Regrettable purchase
on May 21, 2026
Posted by: Lyrsa
from Boston
I deeply regret swapping my original Nespresso VertuoPlus for the Pop. I mainly did the swap because the original didn't make 12oz coffee and I was spending too much using 2 7oz pods to make a big cup of coffee. This machine is literally 2 week old and it has twice move my mug due to vibration and all my coffee has ended up on my kitchen counters. The design is not friendly. The pod compartment is super small so you have to empty constantly. The water tank is also small, so you will need to refill often.But the most important part is that this machine makes 12oz pods, but you can't put a 12oz mug or tumbler because there's no space for it. I have to use a regular 12oz mug, brew my coffee, and then swap to my tumbler. A non-issue with the OG Vertuo. I do understand that this machine was possibly desgined for college students, small spaces, etc...but it is not a great design. I wished I kept my OG Vertuo ( I sold it to get this one).
Response from Nespresso USABy Nespresso USA, Customer Service, May 22, 2026
Thank you for your review, though we're sorry you're disappointed with your new Vertuo Pop. Our most compact and economical Vertuo machine has many great features. If you're dissatisfied, you may return your machine within 30 days of delivery, but please call for tips on optimizing your Nespresso experience, 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and quality tasting coffee & espresso!
on May 12, 2026
Posted by: Freckles
from St. Albans, WV
[This review was collected as part of a promotion.] I love my Vertuo Pop+ so much that I got a second one to have in my classroom. I got the Blue Bottle one this time, because I love the looks of it. Quick and easy to use. I love the selection of coffees and espressos as well!! I don’t have time for the drive this in the morning, and this makes better espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Easy and cute!
on May 10, 2026
Posted by: Trisha
from Hawaii
[This review was collected as part of a promotion.] This is my second Vertuo Pop Plus and love it but the one less star is because there was an issue 2 days ago when the coffee didn’t come out property. It for some reason leaked into the coffee tray in the back. Hoping it doesn’t happen again.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
This machine is great just be prepared for the pod
on May 6, 2026
Posted by: NikiB
This is literally the best coffee machine I have ever used now I drink nothing but iced lattes every day and they are literally better than Starbucks if you’re looking for a good product definitely try this one and the pink color is amazing
Easy set up. The only downside is that the pods are kind of expensive but that can be expected with such an advanced machine. Maintenance is easy. I clean it around once a week. It’s super simple. The noise is about three out of 10. It is a little noisy, but it is brewing no more than a regular coffee pot learning curve is easy you press the button you wait for it to become solid and you pop your potted. It is great.
Easy set up. The only downside is that the pods are kind of expensive but that can be expected with such an advanced machine. Maintenance is easy. I clean it around once a week. It’s super simple. The noise is about three out of 10. It is a little noisy, but it is brewing no more than a regular coffee pot learning curve is easy you press the button you wait for it to become solid and you pop your potted. It is great.
Written by a customer while visiting influenster.com
Customer Rating
4
Great for looks and functionality, superior taste
on April 29, 2026
Posted by: SkylerP
Love my pop plus. Is it small enough to fit in my small-ish kitchen but big enough to make multiple cups at once. The color is super cute and fits in my kitchen perfectly. I’ve had it since August 25 and it is still functioning well, it’s a little loud but not a problem for me. Easy to clean and put together. Only one button so it can be just a little confusing at first but easy to remember controls. Heats very quickly. Nothing is better than a good shot of espresso at home :)
Written by a customer while visiting influenster.com
Customer Rating
5
Good quality
on April 20, 2026
Posted by: LG2
from Chicopee Massachusetts
[This review was collected as part of a promotion.] Love my Nespresso coffee. Easy to order. Deliveries are quick.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great machine, Great coffee
on February 3, 2026
Posted by: harry
from Houston, TX
[This review was collected as part of a promotion.] the machine works great, and it is easy to clean and now I can get a great coffee before I go to work.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
If you’re thinking about it, just get it!
on February 2, 2026
Posted by: isletaw_3648
This is the best coffee machine I’ve ever had. It’s easy to use, easy to clean, and quick! You get perfect espresso shots without all of the extra steps. I love the convenience of this machine and the flavor variety that Nespresso offers.
Written by a customer while visiting influenster.com