Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6
(1,122 Reviews)
Rating breakdown 1,122 reviews
5 Stars
902
4 Stars
125
3 Stars
33
2 Stars
17
1 Star
45
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
5
Great coffee
on December 22, 2023
Posted by: Steph
from Seattle, WA
[This review was collected as part of a promotion.] This machine is the gift I didn’t know I needed. They coffee is delicious.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Work machine
on December 22, 2023
Posted by: Epcor303
from Santan Arizona
[This review was collected as part of a promotion.] I actually have one at home and I love it so much I bought one for the office
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small but mighty
on December 22, 2023
Posted by: Pg12724
from Austin, Texas
[This review was collected as part of a promotion.] I got this for my fiancé’s mom who loved the coffee she tried at our house. It’s small, so it fits perfectly in any space - much more convenient than the keurig she had. My only complaint is that you can’t fit regular size travel mugs underneath it, but we just brew into a coffee mug and transfer over. It was such a great price, too!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Small and simple
on December 22, 2023
Posted by: lakersfan
from Los Angeles, CA
[This review was collected as part of a promotion.] I’ve been a nespresso fan for years. I recommend the pop machine as an introduction to the brand.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Taste good but has no identity
on December 22, 2023
Posted by: Caramel
from Beverly Hills
[This review was collected as part of a promotion.] There is no explanation of what kind of coffe or flavor it is
Response from Nespresso USABy Customer Service, December 26, 2023
Thank you for your review. We appreciate your feedback and are happy to provide additional information. Please kindly note that each Nespresso coffee sleeve includes information about the tasting notes and coffee size on the sleeve. You may also view more detailed information on the Nespresso website, where you can click on each coffee to view a description of the flavor, as well as flavoring, roast, and origin information depending on the blend. If you would like to further discuss your concerns, we also invite you to reach out via our toll-free number to speak with a Coffee Specialist at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Very nice
on December 21, 2023
Posted by: Liz
from Salem, OR
It is the perfect size for my counter but the machine is harder to open than others. I love the expert mode.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Pop+
on December 21, 2023
Posted by: DenverDoug
from Denver
[This review was collected as part of a promotion.] I recently purchased the Pop+ Vertuo Nespresso on sale. Great price; love the teal blue color. It’s the perfect size machine. I carried it on board the plane on a recent trip to Mexico. A few people told me, “Why didn’t I think of that?”
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Disappointed
on December 20, 2023
Posted by: BiBi
from Brooklyn, NY
I bought this machine 2 months ago and I don’t like the mechanism at all, not even a little. I have to literally force shut the top of the machine where you insert the coffee pod using two hands. It’s not a smooth closure at all and feel like the machine will eventually weaken and break. I’m so disappointed because I truly believe in the brand and very much enjoy their coffee.
I really wish I had only bought the original machine I owned for seven years and never had an issue… I had the Virtuo vintage classic machine.
No, I would not recommend this to a friend.
Response from Nespresso USABy Katy R., December 22, 2023
Thank you for your review. We certainly understand your frustration, and we hope you know that we're always here to help. All machines are covered by at least a one-year warranty, and a lifetime of comprehensive troubleshooting. Please give us a call to speak with a machine expert at 800-562-1465 where we are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA