Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6
(1,233 Reviews)
Rating breakdown 1,233 reviews
5 Stars
991
4 Stars
142
3 Stars
35
2 Stars
17
1 Star
48
92%of customers recommend this product.
(
1,017 out of
1,100)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
5
So happy I switched to Nespresso!
on February 21, 2024
Posted by: Amylyn1970
from Montross, VA
I ordered the Vertuo Pop+ in Aqua Mint on Saturday and got it on Tuesday and Monday was a holiday. Very fast shipping and delivery. This is my very first Nespresso and I’ve only had one cup, which was the Alto Ambrato, and I have to say I am very impressed. First, the coffee brews fast and this is the large 12oz cup, and second, the coffee tastes great. I added a little of my caramel almond creamer to the bottom of the cup first and then brewed the coffee. It was the perfect amount. Not too sweet. Just perfect. Much better than watered down K-cups. I stopped using those awhile back because they were just not great coffee at all. I can’t wait to try the other coffees I purchased and got free. I got 24 pods free so plenty to try. The machine was easy to set up and was to use. My normal mug was too tall so I just pulled the machine to the edge of the counter and held my mug under it to brew it. I have a shorter, wider mug on the way so that won’t be an issue. But I may just put my machine in top of my pod drawer so I can use other mugs. Mind you I’ve only brewed one cup so far but I’m really impressed with that first cup. Also, I love the aqua mint color. It goes perfect with my coastal theme kitchen and I love that this machine has Bluetooth so you can keep the software in it updated. The app is really helpful. The machine is small, which is what I wanted since I have limited counter space. I love it!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Leaking
on February 18, 2024
Posted by: ZS39
from Overland Park, KS
coffee machine machine leaking coffee into capsule box in just 2 months of use
No, I would not recommend this to a friend.
Response from Nespresso USABy Christine G., Customer Service, February 20, 2024
Thank you for your review. We share your disappointment that you've experienced issue with your Nespresso machine. The VertuoPop+ machine comes with a one-year warranty, and we provide lifetime troubleshooting support. We are happy to see you were able to successfully troubleshoot the leaking issue with a Machine Specialist and received a replacement sleeve. If you still need assistance with your VertuoPop+ or continue to experience any leaking, please do not hesitate to contact us at 800-562-1465. We are available 24 hours a day, 7 days a week. Thank you.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for small spaces
on February 16, 2024
Posted by: Mary27
from Dallas Texas
[This review was collected as part of a promotion.] I bought my Nespresso a month ago and I love it!! It’s super easy to use and I have saved so much money in coffee!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love it!
on February 14, 2024
Posted by: Stephs Coffee
from Atlanta, GA
[This review was collected as part of a promotion.] I couldn’t ask for a better machine for coffee!
Quick and delicious coffee, cappuccino, or espresso!
Quick and delicious coffee, cappuccino, or espresso!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Best Coffee Tasted
on February 14, 2024
Posted by: sorres14
from Vienna, Virginia
[This review was collected as part of a promotion.] I bought the Nespresso Coffee machine around Xmas, it is the best investment I made
No, I would not recommend this to a friend.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Does the job
on February 14, 2024
Posted by: Beebee
[This review was collected as part of a promotion.] Super cute. Small for a cute coffee station. Takes all sizes for coffee. The colors are super cute too
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Love the coffee!
on February 14, 2024
Posted by: CoffeeNpastries
from Denver, CO
I love this machine! It makes a great cup of coffee and fast. I love how compact it is and easy to use. The only thing is the cord is a bit long and inflexible. For such a compact machine, the cord makes it stick out further on the counter than I would like. I wish the cord was pliable enough to wind up or retract so it didn't take up as much space.
Otherwise, I do love the coffee. It has saved me from spending money at the big coffee chains.
Otherwise, I do love the coffee. It has saved me from spending money at the big coffee chains.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Perfect for me
on February 13, 2024
Posted by: lmargmani
[This review was collected as part of a promotion.] I bought this one month ago and it has been perfect for me. Easy to use and clean.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA