Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6
(1,122 Reviews)
Rating breakdown 1,122 reviews
5 Stars
902
4 Stars
125
3 Stars
33
2 Stars
17
1 Star
45
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
5
Lots of coffee size choices
on March 21, 2024
Posted by: MariaBella
from New Haven CT
[This review was collected as part of a promotion.] I’ve had my Pink Pop for over 2weeks. I love having all the size options including expert mode. It’s beautiful to look at too🩷
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Great size!
on March 21, 2024
Posted by: jen5921
from dallas, tx
[This review was collected as part of a promotion.] Love the smaller model, works just as well as the previous model I had and takes up less counter space. Note that with the smaller machine, the used pods container is also smaller. Doesn't bother me, but can see someone finding it annoying to empty frequently.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
If you’re on the fence, buy now!
on March 19, 2024
Posted by: CHARL0TT3
from Missoula, MT
[This review was collected as part of a promotion.] The best coffee. This machine doesn’t seem as durable as the breville, but it’s just as delicious!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
VERTUO POP pink
on March 14, 2024
Posted by: BLINKTOTHEGRACE
from San Francisco
I bought this machine because it reminds me of my favorite Korean pop group BLACKPINK because of the colors! I love the bundle because you’re getting a whole set! I love making espresso martinis 🍸 ☕️ and affogatos 🍨!!! You must get this Nespresso machines!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
In heaven!
on March 1, 2024
Posted by: AM
from Colorado
My daughter got me into this. I bought the Titan. It's gorgeous. I've loved every single coup of coffee since, went through my sample box and still going thro my first order. I can't wait to shop for my second order. I made some affogatos and it was perfection! I love this machine. I used to have a Keurig. It does not come close. The brew from Nespresso is perfection. The crema is perfect, the coffee flavors are fun to experience, rich and satisfying. My reason in getting this machine is to enjoy a great coffee brew and have satisfaction and feel good so I don't have to keep buying and making different coffees only to be dissatisfied. I am so happy with this machine, with the coffees and it makes starting my day special. When my daughter comes over we enjoy a brew that she hasn't treid yet! What a treat. Now we have to get my son started too..haha. I send him pics of my Nespresso Vertuo and my cups of coffees and can't wait for him to try a brew when he comes to visit..im sure he will be hooked. Love my Vertuo Pop+.💖
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
2
Difficult to operate.
on February 29, 2024
Posted by: Noyb
from Boston MA
The open/close latch is extremely difficult to operate. I now have a sprained thumb. Is this a design flaw or did I purchase a damaged machine?
No, I would not recommend this to a friend.
Response from Nespresso USABy Aimee C., Customer Service, March 1, 2024
Thank you for your review. We understand your Vertuo Pop+ machine is not working to your satisfaction, and we apologize for any inconvenience this has caused. Your Vertuo Pop+ machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number, 800-562-1465. We’re available 24 hours a day and 7 days a week. Please call us at your earliest convenience for further assistance. We are confident we will reach a satisfactory resolution soon, so you may continue enjoying your coffee ritual.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Problem with machine
on February 28, 2024
Posted by: Hm
from Brentwood,ca
Had the machine for less than two months..heat element quit, and no foam..too expensive for that to happenBUT the Walnut Creek store couldn’t have been more helpful, gracious and friendly. All resolved and I was on my way.
I would recommend this to a friend!
Response from Nespresso USABy Aimee C., Customer Service, February 29, 2024
Thank you for your review. We are sorry to learn your Vertuo Pop+ did not meet your expectations. We are happy that the staff at the Walnut Creek Store was helpful, gracious, friendly, and able to assist you with exchanging the machine for a Vertuo Next. Your Vertuo Next machine comes with a one-year warranty and a lifetime of troubleshooting via our toll-free number, 800-562-1465. We’re available 24 hours a day and 7 days a week for your convenience. As part of your machine’s maintenance, we recommend you perform a cleaning cycle with water at least once a week to keep your machine brewing at its best. We look forward to you enjoying the many Vertuo blends of coffee while you continue your coffee journey with Nespresso.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Compact size, same great taste
on February 25, 2024
Posted by: CD
from San Diego, CA
[This review was collected as part of a promotion.] I bought the Vertuo pop for my office, I have a full size Vertuo at home. In the afternoons having the Vertuo pop in my office makes it convenient to have a great cup of coffee after lunch. The machine saves desk space and stull.remains aesthetically pleasing.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA