Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6
(1,122 Reviews)
Rating breakdown 1,122 reviews
5 Stars
902
4 Stars
125
3 Stars
33
2 Stars
17
1 Star
45
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
5
Slim and retro
on May 30, 2026
Posted by: Dvora
from Illinois
[This review was collected as part of a promotion.] Love the retro look, super slim and fits nice on the counter. It doesn’t make large carafe coffees but besides that we like it more than the original.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Lovin’ The Coffee Machine Again
on May 29, 2026
Posted by: Delz
from Fair Oaks Calif.
[This review was collected as part of a promotion.] We bought the Vertuo Pop Plus to replace a Keurig we had for several years, what a great decision! We have found it is much easier to use, the appearance and functions of the Nespresso Coffee Machine is far superior to the previous machine we had.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Gorgeous!!!!
on May 28, 2026
Posted by: EdenEmber
from Woodbridge, VA
[This review was collected as part of a promotion.] Once I saw this gorgeous pale green I knew I had to get it!!!!! Hope more accessories come in this color soon!!!!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use
on May 28, 2026
Posted by: maureen418
from denver colorado
[This review was collected as part of a promotion.] We bought this a month ago as our old one (4 years old) broke. This one is much smaller and take up less counter space. Hoping it lasts longer than the last one!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
4
Perfect size!
on May 28, 2026
Posted by: tmur
from Georgetown, DE
[This review was collected as part of a promotion.] I love this machine! My only gripe is that I kind of feel like i'm going to break it when I open/close it since it is not manual. My old Nespresso machine automatically opened/closed with the press of a lever, so it's a bit of an adjustment for me. I also wish the machine was a bit taller so I can fit taller cups under the pour, but I just transfer from my mug. The colors are so pretty, the machine is tiny and mighty, and the coffee tastes great! It's the perfect size for my countertop.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
1
Not worth it!
on May 22, 2026
Posted by: dee
from NY
We literally bought this machine at Christmas. Never worked correctly and now 5 months later, the machine doesn't work at all. Not worth it. Very poor product. What a disappointment.
No, I would not recommend this to a friend.
Response from Nespresso USABy Nespresso USA, Customer Service, May 23, 2026
Thank you for your review. We'd like to escalate this sentiment so we can find a satisfactory solution. Please call us at 800-562-1465 where we are available 24/7.
Written by a customer while visiting Nespresso USA
Customer Rating
1
Regrettable purchase
on May 21, 2026
Posted by: Lyrsa
from Boston
I deeply regret swapping my original Nespresso VertuoPlus for the Pop. I mainly did the swap because the original didn't make 12oz coffee and I was spending too much using 2 7oz pods to make a big cup of coffee. This machine is literally 2 week old and it has twice move my mug due to vibration and all my coffee has ended up on my kitchen counters. The design is not friendly. The pod compartment is super small so you have to empty constantly. The water tank is also small, so you will need to refill often.But the most important part is that this machine makes 12oz pods, but you can't put a 12oz mug or tumbler because there's no space for it. I have to use a regular 12oz mug, brew my coffee, and then swap to my tumbler. A non-issue with the OG Vertuo. I do understand that this machine was possibly desgined for college students, small spaces, etc...but it is not a great design. I wished I kept my OG Vertuo ( I sold it to get this one).
Response from Nespresso USABy Nespresso USA, Customer Service, May 22, 2026
Thank you for your review, though we're sorry you're disappointed with your new Vertuo Pop. Our most compact and economical Vertuo machine has many great features. If you're dissatisfied, you may return your machine within 30 days of delivery, but please call for tips on optimizing your Nespresso experience, 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy to use and quality tasting coffee & espresso!
on May 12, 2026
Posted by: Freckles
from St. Albans, WV
[This review was collected as part of a promotion.] I love my Vertuo Pop+ so much that I got a second one to have in my classroom. I got the Blue Bottle one this time, because I love the looks of it. Quick and easy to use. I love the selection of coffees and espressos as well!! I don’t have time for the drive this in the morning, and this makes better espresso.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA