Customer reviews from Nespresso USA
Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Average customer rating
4.6
(1,122 Reviews)
Rating breakdown 1,122 reviews
5 Stars
902
4 Stars
125
3 Stars
33
2 Stars
17
1 Star
45
92%of customers recommend this product.
(
948 out of
1,026)
Customer Reviews for Nespresso - Vertuo Pop+ Deluxe Coffee and Espresso Maker by De'Longhi Limited Edition Full - White and Gold
Customer Rating
4
Nice purchase
on July 10, 2024
Posted by: tsmith7499
from Wilmington, Delaware
[This review was collected as part of a promotion.] Replaced our old machine with this model. Takes up very little space on the counter.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Awsome coffee and coffee maker!
on July 10, 2024
Posted by: Cinndy
I love this coffee maker! The smooth coffee is fabulous! I love the various coffees that are offered. Easy handling and just wonderful!!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Looking to Update
on July 8, 2024
Posted by: IA Traveler
from Waterloo, IA
[This review was collected as part of a promotion.] We had an original capsule Pixie Nespresso machine that we liked to take when we travel . I was looking for a Vertuo machine that would replace this that would mean that we only had to purchase the Vertuo capsules and not the original. This seemed like the same size. Although it is close to the same size, it is a bit bigger and it seems to be louder and heavier than the original. We just returned from a trip with it and it did not handle my Altissio capsules well and I had to use two just to get a decent amount of coffee in my cup. I'll give it another try, but so far not impressed with the machine's operation.
I would recommend this to a friend!
Response from Nespresso USABy Nisha B., Customer Service, July 9, 2024
Hi, thank you for your review. We understand that the Vertuo Pop Plus does not meet your expectations as the Pixie did. We’d like to note that they are different technologies and uses different brewing methods. While the Pixie uses a pressure method to brew, the Vertuo Pop Plus uses a rotation brew method, reading a barcode to dispense the coffee/espresso. If the Espresso (1.35 ounce) pour for the Vertuo Pop Plus is too short, you may program your machine to brew the capsule at a larger pour, or brew two capsules to get your desired pour, or you can brew one capsule twice (known as a top off). We recommend running a priming cycle through your machine once a week to assist with keeping the taste, texture, body, and aroma in each brew. We also recommend descaling your machine every three months or 300 capsules, whichever comes first. If you need assistance with your Vertuo Pop Plus, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Most amazing coffees
on July 4, 2024
Posted by: Fannnni
from Midland, MI
[This review was collected as part of a promotion.] I bought this a week ago and I’m OBSESSED! We’ve made sooooooo many coffees
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
on July 2, 2024
Posted by: Anonymous
from FAIRLAWN, NJ
[This review was collected as part of a promotion.] Switched to Nespresso years ago and never regretted it.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Excellent deal
on June 28, 2024
Posted by: Jules
[This review was collected as part of a promotion.] Very happy with my purchase! Coffee options are delicious
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The perfect machine
on June 25, 2024
Posted by: Anonymous
from Houston tx
[This review was collected as part of a promotion.] Love my machine! Perfect for my work office. The coffee flavor is better than most coffee shops.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
3
Very loud
on June 25, 2024
Posted by: Goolsby
from Oregon
[This review was collected as part of a promotion.] Very loud machine doesn’t froth as well as my Vertuo
No, I would not recommend this to a friend.
Response from Nespresso USABy Kendall, June 26, 2024
Thank you for your honest review and feedback. Should you need machine support, please do not hesitate to contact us at our toll-free number, 1-800-562-1465. We are available 24 hours a day, 7 days a week.
Written by a customer while visiting Nespresso USA